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List:       kde-i18n-doc
Subject:    Re: 'Report translation error' feature
From:       Karl Ove Hufthammer <karl () huftis ! org>
Date:       2008-08-07 7:25:49
Message-ID: g7e81u$4gc$1 () ger ! gmane ! org
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My comments:

Chusslove Illich:
>> [...] when the user clicks on "Report translation error ..." what
>> [happens?
>> I guess he should put more data in there, but which do you suggest.
> 
> I'd suggest a dialog where first there would be two inputs for user's name
> and email (possibly by default filled out from user settings),

Definitely by default, filled out from the system settings (or KMail – I'm
not sure where the default settings are supposed to be stored these days).

And if the user hasn't set his e-mail settings anywhere, at least remember
the name and address the *next* time the user uses the ‘Report translation
error' dialgoue.

> In the bottom of the dialog, there could also be a checkbox w/ text input
> w/ Browse button, to attach a screenshot (I've observed some people liking
> to report translation issues like this).

Good idea. But why not a ‘Capture Screenshot' button instead (the ‘Capture
Window Screenshot' feature from snapshot) . It's unlikely that the user
already has a screenshot stored.

> Though this could invite too big attachmentes -- perhaps images should be
> limited in size...

Send them as *heavily* compressed JPEGs. Small size, and the text will still
be perfectly legible.

> Finaly, a Send button, which when pressed asks once more for confirmation.

I don't think a second confirmation is necessary, or even useful. Just
a 'Send' and a ‘Cancel' should suffice. Instead show a ‘Thank you' dialogue
after sending the error report (with a longish thank you message, making
the user feel all warm and fuzzy inside for helping to improve the
translation).

>> And once that data is entered, what do we do with it? Send it to
>> bugzilla? Send it to a mailing-list  ¿which?
> How about to team's mailing list? There could be a message in kdelibs4.po,
> amply commented, where the translator (I assume team coordinator) would
> either 1) enter email address specifically for this purpose, or 2) enter
> any non-address string if this mode of communication is not desired by the
> team. The "Report..." menu entry would then be shown or not, per language,
> based on this string.

I like this idea. There should also be a second string, to set if
attachments (the screenshot) is allowed or not (some mailing-lists
automatically reject e-mails with attachments). If attachments not 
allowed, the ‘Capture Screenshot' button would not be visible.

One more thing. We can't expect the user to have set up a SMTP server in
KMail (or even have installed KMail), so the message needs to be sent using
a sendmail-style script on somewhere on kde.org.

-- 
Karl Ove Hufthammer

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