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List:       kde-core-devel
Subject:    FW: Kleopatra Locking Clipboard
From:       Andrew Birch <andrew.birch () tradar ! com>
Date:       2011-11-02 10:17:23
Message-ID: C145BA96AD0C234E9319A75A4FCDA5792BF1B099C4 () UK-CRO-s004 ! tradar ! com
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Hi guys,

I posted the below to kde-devel@kde.org<mailto:kde-devel@kde.org> before I =
was a member of the list so I'm not sure whether it got through or not.
Hence, I thought I re-post now I am a member - I would appreciate any advic=
e.

Thanks very much in anticipation,
Andy



Andrew Birch
Junior Developer
_______________________________

[cid:imagebc90e7.png@6a6f7a50.ae0c4f22]
Main:           +44 20 7634 8500
Direct:         +44 20 7634 8538
Email:          andrew.birch@tradar.com
Web:            www.tradar.com<http://www.tradar.com/>

This email is subject to the following disclaimer: Tradar disclaimer<http:/=
/www.tradar.com/company/emaildisclaimer.htm>.
London Office - Old Change House. 128 Queen Victoria Street, London. EC4V 4=
BJ
Tradar Limited is a limited company registered in England and Wales. Regist=
ered number: 3431380.
Registered office: 20-21 Jockey's Fields, London. WC1R 4BW
From: Andrew Birch
Sent: 27 October 2011 12:06
To: 'kde-devel@kde.org'
Cc: Mark Hazeldine
Subject: Kleopatra Locking Clipboard

Hi there,

Application: Kleopatra (Certificate Manager and Unified Crypto GUI)
Version: 2.1.0
KDE Version: 4.1.4

I am a developer who is working on a piece of software that accesses the Cl=
ipboard.
I am experiencing a problem whereby when trying to access the Clipboard an =
ExternalException is thrown with the following error message: 'The requeste=
d clipboard operation did not succeed'. As a result, I did some diagnostic =
work to try to work out which application was locking the Clipboard. There =
seem to be a number of different applications that sometimes lock it (presu=
mably whilst they have access to it).

However, the worst offender seems to be Kleopatra.exe. By 'worst' I mean it=
 seems to persistently lock the Clipboard and thus blocks our application f=
rom accessing it. We are not actively using Kleopatra when this problem occ=
urs; it is just running in the background. Also, interestingly this problem=
 does not always seem to happen; sometimes Kleopatra doesn't seem to access=
/lock the Clipboard.

I was wondering if you might know why this is and if there is anything we c=
an do to prevent Kleopatra.exe from persistently accessing the Clipboard?

Thanks,
Andy

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class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#1F497D'>Hi guys,<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#1F497D'>I \
posted the below to <a href="mailto:kde-devel@kde.org">kde-devel@kde.org</a> before I \
was a member of the list so I&#8217;m not sure whether it got through or \
not.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#1F497D'>Hence, \
I thought I re-post now I am a member &#8211; I would appreciate any \
advice.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#1F497D'>Thanks \
very much in anticipation,<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#1F497D'>Andy<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div>  <TABLE \
CELLPADDING="0" CELLSPACING="0"> <TBODY>
<TR>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" LINE-HEIGHT="10px" \
SIZE="0"></FONT></TD></TR></TBODY></TABLE></div></div><BR><FONT COLOR="#005288" \
FACE="Trebuchet MS" SIZE="2">Andrew Birch<BR><STRONG>Junior \
Developer</STRONG><BR></FONT><div class=WordSection1><div><TABLE CELLPADDING="0" \
CELLSPACING="0"><TBODY><TR><TD><FONT COLOR="#005288" FACE="Trebuchet MS" \
LINE-HEIGHT="10px" SIZE="0">_______________________________</FONT></TD></TR></TBODY></TABLE></div></div><div \
class=WordSection1><div><TABLE CELLPADDING="0" CELLSPACING="0"><TBODY><TR><TD><FONT \
COLOR="#005288" FACE="Trebuchet MS" LINE-HEIGHT="10px" SIZE="0"></FONT></TD></TR> \
<TR> <TD><FONT COLOR="#005288" FACE="Trebuchet MS" LINE-HEIGHT="10px"><SPAN \
STYLE="FONT-SIZE: 10pt"></SPAN></FONT><IMG ALIGN="baseline" ALT="Tradar" BORDER="0" \
HSPACE="0" SRC="cid:imagebc90e7.png@6a6f7a50.ae0c4f22"></TD></TR></TBODY></TABLE> \
<TABLE CELLPADDING="0" CELLSPACING="0"> <TBODY>
<TR>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2">Main:</FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2"></FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2">+44 20 7634 \
8500</FONT></TD></TR> <TR>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2"> Direct:</FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2"></FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2">+44 20 7634 \
8538</FONT></TD></TR> <TR>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2">Email:</FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2"></FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" \
SIZE="2">andrew.birch@tradar.com</FONT></TD></TR> <TR>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2">Web:</FONT></TD>
<TD><FONT COLOR="#005288" FACE="Trebuchet MS" SIZE="2"></FONT></TD>
<TD><A HREF="http://www.tradar.com/"><FONT COLOR="#005288" FACE="Trebuchet MS" \
SIZE="2">www.tradar.com</FONT></A></TD></TR></TBODY></TABLE> <P><FONT SIZE="+0"><FONT \
COLOR="#005288" FACE="Trebuchet MS" SIZE="0">This email is subject to the following \
disclaimer: <A HREF="http://www.tradar.com/company/emaildisclaimer.htm"><FONT \
COLOR="#005288" FACE="Trebuchet MS" SIZE="0">Tradar disclaimer</FONT></A>.<BR> <FONT \
COLOR="#005288" FACE="Trebuchet MS" SIZE="0">London Office - Old Change House. 128 \
Queen Victoria Street, London. EC4V 4BJ</FONT><BR> Tradar Limited is a limited \
company registered in England and Wales. Registered number: 3431380. \
</FONT></FONT><BR><FONT SIZE="+0"><FONT COLOR="#005288" FACE="Trebuchet MS" \
SIZE="0">Registered office: 20-21 Jockey's Fields, London. WC1R \
4BW<BR></FONT></FONT></P> <P><FONT SIZE="+0"><p class=MsoNormal><b><span lang=EN-US \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'>From:</span></b><span \
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-GB'> \
Andrew Birch <br><b>Sent:</b> 27 October 2011 12:06<br><b>To:</b> \
'kde-devel@kde.org'<br><b>Cc:</b> Mark Hazeldine<br><b>Subject:</b> Kleopatra Locking \
Clipboard<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>Hi there,<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'><o:p>&nbsp;</o:p></span></p><p \
class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>Application: Kleopatra (Certificate Manager and \
Unified Crypto GUI)<o:p></o:p></span></b></p><p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>Version: 2.1.0<o:p></o:p></span></b></p><p \
class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>KDE Version: 4.1.4<o:p></o:p></span></b></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#005288'>I am a \
developer who is working on a piece of software that accesses the \
Clipboard.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#005288'>I am \
experiencing a problem whereby when trying to access the Clipboard an \
ExternalException is thrown with the following error message: &#8216;The requested \
clipboard operation did not succeed&#8217;. As a result, I did some diagnostic work \
to try to work out which application was locking the Clipboard. There seem to be a \
number of different applications that sometimes lock it (presumably whilst they have \
access to it). <o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>However, the worst offender seems to be \
Kleopatra.exe. By &#8216;worst&#8217; I mean it seems to persistently lock the \
Clipboard and thus blocks our application from accessing it. We are not actively \
using Kleopatra when this problem occurs; it is just running in the background. Also, \
interestingly this problem does not always seem to happen; sometimes Kleopatra \
doesn&#8217;t seem to access/lock the Clipboard. <o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif";color:#005288'>I was \
wondering if you might know why this is and if there is anything we can do to prevent \
Kleopatra.exe from persistently accessing the Clipboard?<o:p></o:p></span></p><p \
class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:10.0pt;font-family:"Trebuchet \
MS","sans-serif";color:#005288'>Andy<o:p></o:p></span></p></div></FONT></P></BODY></HTML>



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