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List:       kde-core-devel
Subject:    Re: Introducing LikeBack - Quick Feedback from Beta-Testers
From:       Ellen Reitmayr <ellen () kde ! org>
Date:       2006-08-15 22:01:10
Message-ID: 200608160001.16189.ellen () kde ! org
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On Sunday 13 August 2006 23:35, Sébastien Laoût wrote:
> Le Dimanche 13 Août 2006 20:51, Ellen Reitmayr a écrit :

> From what I remember, it has been tryed with bugs.kde.org (people who sort
> bugs, mark some duplicate ones, etc), without so much success.
> So I do not think it is a viable solution, not in the long term, unless
> people are paid for that.

Probably right. You have to be very motivated to do it just for fun....

> The only way to know is to test.
> This week, I will modify LikeBack as asked during those last days, and then
> release BasKet Note Pads with LikeBack enablable in the Help menu.
> So we can have real statistics.

Fine :)

> > Still, I think that the "official" Report Bug item and your tool should
> > be integrated. Again: Why removing the feedback functionality completely
> > just because the user doesn't like the buttons?
>
> I do not understand the last sentence.
> Can you be more precise?

I wonder why the possibility to send feedback should be tied to the buttons in 
the interface. 

Especially for bugs, I think that the easy, LikeBack-like way of reporting 
should be available in the Help menu even if the buttons are not displayed in 
dialogs (that means when LikeBack is not explicitly 'enabled'). I know the 
context gets lost, but in that case the user has to give the title of the 
dialog or give a short reproduction.

> > Instead of "enable/disable" I'd rather offer an option "Show/Hide
> > feedback buttons in [Application Name]'s windows and dialogs". If called
> > from the main app window, the user will have to give more detailed
> > information (dialog title or reproduction).
>
> "Feedback" is quite a technical term.
> Or at least not used in French.

Mother-tongue speakers, please help!

> And that sentence is quite long to be in the menu.
Yes, sure. I didn't mean it literal, just to get the idea. And I also insist 
it should be in the help menu - even independently from the buttons in the 
interface :)

Possibly like this:

--------
Report a Bug...
Feedback to the Developers...
---------

While "feedback to the developers" (working title) allows to post positive and 
negative comments.  


An option

--------------------------
[_] Show Feedback Buttons in Dialogs
--------------------------

might go into both, bug and feedback dialog.


Good night
/el


-- 
Ellen Reitmayr
KDE Usability Project
usability.kde.org

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