From kde-core-devel Wed May 15 07:54:42 2002 From: Marc Mutz Date: Wed, 15 May 2002 07:54:42 +0000 To: kde-core-devel Subject: Re: Fwd: Handling of Bugs X-MARC-Message: https://marc.info/?l=kde-core-devel&m=102144961231716 =2D----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Wednesday 15 May 2002 07:51, David Faure wrote: > I agree with those points. I seriously object to this second point: > 2) When you close a bug as a duplicate, please indicate of which > bug this is a duplicate. I've had one of my bugs closed as > a duplicate but even after searching for that bug, I haven't > found it. I've also seen a few more bugs that were closed as > duplicates without me being able to find the original one. IMO it's the reporter's job to find the dup or simply believe us. I had=20 someone mailing me that he "searched" the wishlist items of KMail and=20 didn't find a dup of item I had closed as being duplicate. _Two_ days=20 later, he wrote back that he had indeed found one. I _know_ duplicates when I see them, the more so as I have been going to=20 all the wishlist items recently, cleaning up. Yet I cannot afford to=20 search the exact number everytime I close a wish/bug. It'd regularly=20 take 10+ minutes to find that I can't find it myself. But it _is_=20 there. So without better bug report system infrastructure (e.g. per-app folders=20 for groups of bugs/wishes (usability, rfc compliance, speed), keywords,=20 etc), this just isn't practical. Marc =2D --=20 Marc Mutz =2D----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.7 (GNU/Linux) iD8DBQE84hRC3oWD+L2/6DgRAhWCAKDE0HrTS1AGBwhs2JHTbxq/kLteyACaAjPs oLyMIp6pcF1ztNk+MlaJPLE=3D =3Dz+f2 =2D----END PGP SIGNATURE-----