--00000000000022b90805c5380b88 Content-Type: text/plain; charset="UTF-8" Hi all, On Sat, 19 Jun 2021 at 21:50, Halla Rempt wrote: > On Saturday, 19 June 2021 21:47:48 CEST Ben Cooksley wrote: > > > Please note that if we remove the restrictions on severity modification, > > then it will not be possible to remove those privileges from problematic > > users. > > Our only solution in that case will be to ban the problematic user. > > I think we should leave it be. It's not the reporter, anyway, who can make > a proper decisions about severity, so it's fine if the triager/developer > changes it. And if we can just tell the reporter "this is for the > developers", in my experience, except for the worst cases, it works out. > > > I am all with Halla on this one. We have had too many people setting the severity wrongly and this seems to be very much in the eye of the beholder. Only triagers/developers should be able to change this. Ditto for the Priority btw, where many users tend to abuse it if it were left open. I think it is much better to mentor and grant privileges to volunteer triagers faster, with an appropriate testing time. All too often have we had volunteer triagers step up and vanish again after a few days, certainly not because of lack of privileges but more overwhelmed by the amount of work and lack of understanding how triaging works. Regards, Myriam -- Pronouns: she/her Proud member of the Amarok and KDE Community: https://www.kde.org Protect your freedom and support the work of the FSFE: https://www.fsfe.org --00000000000022b90805c5380b88 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi all,

On Sat, 19 Jun 2021 at 21= :50, Halla Rempt <boud@valdyas.org> wrote:
On= Saturday, 19 June 2021 21:47:48 CEST Ben Cooksley wrote:

> Please note that if we remove the restrictions on severity modificatio= n,
> then it will not be possible to remove those privileges from problemat= ic
> users.
> Our only solution in that case will be to ban the problematic user.
I think we should leave it be. It's not the reporter, anyway, who can m= ake a proper decisions about severity, so it's fine if the triager/deve= loper changes it. And if we can just tell the reporter "this is for th= e developers", in my experience, except for the worst cases, it works = out.


I am all with Halla on this one. We have had = too many people setting the severity wrongly=C2=A0and this seems= to be very much in the eye of the beholder. Only triagers/developers shoul= d be able to change this. Ditto for the Priority btw, where many users=C2= =A0tend to abuse it if it were left open.

<= /div>
I think it is much better to mentor and grant privileges=C2= =A0to volunteer triagers faster, with an appropriate testing time. All too = often have we had volunteer triagers step up and vanish again after a few d= ays, certainly not because of lack of privileges but more overwhelmed=C2=A0= by the amount of work and lack of understanding how triaging works.<= /div>

Regards, Myriam
-= -
Pronouns: she/her
Proud member of the Amarok and KDE Community:=C2=A0
= Protect your freedom and support the work=C2=A0of the=C2=A0FSFE:
<= /div>
--00000000000022b90805c5380b88--