I think "bot" isn't really the best term to = describe what a Q&A site is -- or what AskBot does. When I think of &qu= ot;bot", I think of some type of AI that tries to chat with people or = interacts with them as if they are a person. I am pretty sure Askbot doesn&= #39;t work like that. It is closer to something like StackOverflow.

This issue might only pertain to Krita, but this is how it curr= ently tries to separate issues with artists

bug tracker t= racking bugs and wishlist items
forum that is a generic bucket = that has a lot of things (discussion about new artwork, people wanting new = features, people asking about bugs or issues, people wanting to be involved= , general discussion)
chatroom (IRC) real-time support if the d= evelopers are at their computer

I fe= el like this Q&A site's job is more focused on answering very speci= fic questions that might be asked frequently (and developers can look up qu= ickly and reference). Right now with the forum and Krita, there are quite a= few questions that are asked over and over which get a bit tiring. I imagi= ne some people aren't even searching because of how the forum is set up= . Searches also bring back discussions about artwork, feature requests, or = other discussions not related to the question. The forum search also search= es across all KDE products, which can be a bit confusing at times for peopl= e that don't know that searching the forum will search across all KDE p= roducts, not just Krita.

Scott Petrovic

On Tue, Oct 30, 2018 at 3:23 AM Hans "totte" Tovetj=C3= =A4rn <totte@chakralinux.org> wrote:

On 2018-10-30 08:55, L= aszlo Papp wrote:
> On Tue, Oct 30, 2018 at 7:33 AM Boudewijn Rempt <boud@valdyas.org>
> wrote:
>
>> On maandag 29 oktober 2018 19:25:44 CET Andy Betts wrote:
>>
>>>
>>> Maybe one thing that is hard to deal with is the sheer email >> distribution
>>> where you can=E2=80=99t seem to be able to route people=E2=80= =99s questions or
>> requests to
>>> the right audience. We also get endless threads that you can= =E2=80=99t
>> seem to be
>>> able to unsubscribe from. Would some of these tools be able to= do
>> that?
>>
>> The nice thing about askbot is that it actually combines asking an= d
>> searching:
>> so typing your question already starts showing up possible answers= .
>> That
>> should go a long way to solving the repeated questions we get a lo= t
>> of.
>
> Isn't google supposed to do that? You type the question and you ge= t
> the answer in a result.
>
> I personally do not like these bot support sites for services as it > makes the interaction impersonal. I also do not trust bots not making<= br> > big mistakes, potentially misleading me.

How is it making the interaction "impersonal"? The software simpl= y shows
potentially related questions previously asked based on the subject
lines. Q&A-oriented software also encourages asking direct questions an= d
getting direct answers, with a layout that makes it easier for others
with the same issue to navigate, as opposed to the sometimes
too-long-to-read paginated mess on more classical discussion boards.

--
Best regards,
Hans "totte" Tovetj=C3=A4rn
totte@chakralinu= x.org
0xEB5A95EC99421F98