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List: kde-community
Subject: Re: Proposal for a poll to users about bug triaging
From: Jaroslaw Staniek <staniek () kde ! org>
Date: 2018-02-28 18:08:52
Message-ID: CAOj7QQ3e4Fp8Fhrb6Kye_HjwjXf1yKSB3P-Jkb4ubWgNqbO0zQ () mail ! gmail ! com
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On 28 February 2018 at 16:04, Ilmari Lauhakangas <
ilmari.lauhakangas@libreoffice.org> wrote:
> On 28.02.2018 16:21, Jaroslaw Staniek wrote:
>
>> My story is, more rules, more scared users ignore the BKO. A single thing
>> worth having is not too many rules but editing feature for *wrong* or
>> outdated bug comments that make understanding the report so hard. Many
>> years have passed since the first request and this feature still requires
>> physical SQL access to the database or so, not regular user skills :)
>> Consequence is that I avoid BKO for own reports and go for fully editable
>> Phabricator tasks.
>>
>
> Comment tags are a great way to keep the comment track clean:
> https://wiki.mozilla.org/BMO/comment_tagging
> Bugzilla admins can define tags that make the comment automatically
> hidden. Here are the tags that we use in LibreOffice:
> https://wiki.documentfoundation.org/QA/BugTriage#Comment_tags
>
> They can also act as useful pointers like "repro-steps" to highlight a
> useful comment.
>
> The next release of BZ will have comment editing:
> https://bugzilla.mozilla.org/show_bug.cgi?id=540#c207
>
> Note also the UX roadmaps:
> https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-6-Roadmap
> https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-7-Roadmap
>
>
Ilmari, these are wonderful news to me :)
--
regards, Jaroslaw Staniek
KDE:
: A world-wide network of software engineers, artists, writers, translators
: and facilitators committed to Free Software development - http://kde.org
KEXI:
: A visual database apps builder - http://calligra.org/kexi
http://twitter.com/kexi_project https://facebook.com/kexi.project
Qt Certified Specialist:
: http://www.linkedin.com/in/jstaniek
[Attachment #3 (text/html)]
<div dir="ltr"><div class="gmail_default" \
style="font-family:monospace,monospace;font-size:small"><br></div><div \
class="gmail_extra"><br><div class="gmail_quote">On 28 February 2018 at 16:04, Ilmari \
Lauhakangas <span dir="ltr"><<a href="mailto:ilmari.lauhakangas@libreoffice.org" \
target="_blank">ilmari.lauhakangas@libreoffice.org</a>></span> \
wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><span \
class="gmail-">On 28.02.2018 16:21, Jaroslaw Staniek wrote:<br> <blockquote \
class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex"> My story is, more rules, more scared users ignore \
the BKO. A single thing worth having is not too many rules but editing feature for \
*wrong* or outdated bug comments that make understanding the report so hard. Many \
years have passed since the first request and this feature still requires physical \
SQL access to the database or so, not regular user skills :)<br> Consequence is that \
I avoid BKO for own reports and go for fully editable Phabricator tasks.<br> \
</blockquote> <br></span>
Comment tags are a great way to keep the comment track clean: <a \
href="https://wiki.mozilla.org/BMO/comment_tagging" rel="noreferrer" \
target="_blank">https://wiki.mozilla.org/BMO/c<wbr>omment_tagging</a><br> Bugzilla \
admins can define tags that make the comment automatically hidden. Here are the tags \
that we use in LibreOffice: <a \
href="https://wiki.documentfoundation.org/QA/BugTriage#Comment_tags" rel="noreferrer" \
target="_blank">https://wiki.documentfoundatio<wbr>n.org/QA/BugTriage#Comment_<wbr>tags</a><br>
<br>
They can also act as useful pointers like "repro-steps" to highlight a \
useful comment.<br> <br>
The next release of BZ will have comment editing: <a \
href="https://bugzilla.mozilla.org/show_bug.cgi?id=540#c207" rel="noreferrer" \
target="_blank">https://bugzilla.mozilla.org/s<wbr>how_bug.cgi?id=540#c207</a><br> \
<br> Note also the UX roadmaps:<br>
<a href="https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-6-Roadmap" \
rel="noreferrer" target="_blank">https://github.com/mozilla-bte<wbr>am/bugzilla-ux/wiki/Bugzilla-<wbr>6-Roadmap</a><br>
<a href="https://github.com/mozilla-bteam/bugzilla-ux/wiki/Bugzilla-7-Roadmap" \
rel="noreferrer" target="_blank">https://github.com/mozilla-bte<wbr>am/bugzilla-ux/wiki/Bugzilla-<wbr>7-Roadmap</a><span \
class="gmail-HOEnZb"><font color="#888888"><br><br> \
</font></span></blockquote></div><br><div class="gmail_default" \
style="font-family:monospace,monospace;font-size:small">Ilmari, these are \
wonderful news to me :)</div><br clear="all"><div><br></div>-- <br><div \
class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>regards, Jaroslaw \
Staniek<br><br>KDE:<br>: A world-wide network of software engineers, artists, \
writers, translators<br>: and facilitators committed to Free Software development - \
<a href="http://kde.org" target="_blank">http://kde.org</a><br>KEXI:<br>: A visual \
database apps builder - <a href="http://calligra.org/kexi" \
target="_blank">http://calligra.org/kexi</a><br> <a \
href="http://twitter.com/kexi_project" \
target="_blank">http://twitter.com/kexi_project</a> <a \
href="https://facebook.com/kexi.project" \
target="_blank">https://facebook.com/kexi.project</a><br>Qt Certified \
Specialist:<br>: <a href="http://www.linkedin.com/in/jstaniek" \
target="_blank">http://www.linkedin.com/in/jstaniek</a></div></div></div></div></div> \
</div></div>
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