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List:       kde-bugs-dist
Subject:    [Bug 148413] New: intermittent verification failure with video DVDs
From:       Francois Marier <francois () debian ! org>
Date:       2007-08-01 4:16:32
Message-ID: 20070801061631.148413.francois () debian ! org
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http://bugs.kde.org/show_bug.cgi?id=148413         
           Summary: intermittent verification failure with video DVDs
           Product: k3b
           Version: unspecified
          Platform: Debian testing
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: crash
          Priority: NOR
         Component: Verfication
        AssignedTo: trueg k3b org
        ReportedBy: francois debian org


Version:           1.0.3 (using KDE KDE 3.5.7)
Installed from:    Debian testing/unstable Packages
OS:                Linux

Gary Dale <gary extremeground com> reported intermittent problems with the \
verfication of video DVDs.  See the Debian bug tracker at \
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=434658.

Here's a summary of what he said about it:

--------------------------------
Sometimes K3B fails with an error message while at other times it hangs 
(both at the 50% mark when beginning the verify stage).

I have only tested this behaviour on burning video DVDs so I don't know 
if it happens on other types of media or not. Sorry, I don't have an 
error message for you, but the last time I burned a DVD, it hung. I am 
sure that it is not a hardware problem however, because NeroLinux 
v2.1.0.2 is able to verify OK when I use it instead.

Here's some stuff from the messages log that may be relevant:
Jul 25 10:11:35 localhost kernel: hdc: DMA timeout retry
Jul 25 10:11:40 localhost kernel: hdc: status error: status=0x58 { 
DriveReady Se
ekComplete DataRequest }
Jul 25 10:11:40 localhost kernel: ide: failed opcode was: unknown
Jul 25 10:11:40 localhost kernel: hdd: dma_intr: status=0x51 { 
DriveReady SeekCo
mplete Error }
Jul 25 10:11:40 localhost kernel: hdd: dma_intr: error=0x84 { 
DriveStatusError B
adCRC }
Jul 25 10:11:40 localhost kernel: ide: failed opcode was: unknown
Jul 25 10:30:06 localhost kernel: hdc: command error: status=0x51 { 
DriveReady SeekComplete Error }
Jul 25 10:30:06 localhost kernel: hdc: command error: error=0x50 { 
LastFailedSense=0x05 }
Jul 25 10:30:06 localhost kernel: ide: failed opcode was: unknown
Jul 25 10:30:07 localhost kernel: ATAPI device hdc:
Jul 25 10:30:07 localhost kernel:   Error: Illegal request -- (Sense 
key=0x05)
Jul 25 10:30:07 localhost kernel:   "28 00 00 00 04 ee 00 00 02 00 00 00 
00 00 00 00 "
Jul 25 10:30:07 localhost kernel: end_request: I/O error, dev hdc, 
sector 5048
-----------------------------------------
I've tried two more video DVD burns. One worked while the other hung at 
the 50% mark after burning the DVD. It ejected the DVD, brought the tray 
back in again, then did nothing. I was able to close (cancel) the burn 
window but  I had to kill K3B - it wouldn't shut down normally.

Further to the issue, I have also tried to burn a CD ISO image twice now
without any luck. The burn process completes but the verify step hangs.
And I can't shut down K3B. I have to "kill" it.
--------------------------------------------
I've burned 5 DVD ISO images and 4 verified properly. The
fifth one hung on the verify step. It never budged past 50% even after
waiting an hour.

So yes, there is an intermittent problem still with the verify. It's not as
bad as it was with the earlier version, but it still exists. And when the
problem crops up, I have to kill K3B - it won't close and neither will the
progress dialog (it takes the click when I press cancel, but never closes).


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