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List: kde-active
Subject: Re: Forum activity
From: "Aaron J. Seigo" <aseigo () kde ! org>
Date: 2011-11-30 11:02:08
Message-ID: 28144269.D3VLcKC6L9 () freedom
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On Wednesday, November 30, 2011 11:40:57 Thomas Pfeiffer wrote:
> I just took a look at the official Plasma Active forum
> (http://forum.kde.org/viewforum.php?f=211) and saw that the majority of
> posts is unanswered since several weeks there.
it's pretty much impossible to develop the software and pay attention to the
forums as well; both end up taking a lot of time on their own ;)
for the forums to succeed, we need users who can help other users and triage
difficult questions to the developers for (hopefully quick) answers that can
then be relayed back to the forums
it's really no different than 1st, 2nd, 3rd, etc levels of support in a
commercial product in that way
--
Aaron J. Seigo
humru othro a kohnu se
GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA EE75 D6B7 2EB1 A7F1 DB43
KDE core developer sponsored by Qt Development Frameworks
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0//EN" \
"http://www.w3.org/TR/REC-html40/strict.dtd"> <html><head><meta name="qrichtext" \
content="1" /><style type="text/css"> p, li { white-space: pre-wrap; }
</style></head><body style=" font-family:'Bitstream Vera Sans'; font-size:12pt; \
font-weight:400; font-style:normal;"> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">On Wednesday, November 30, 2011 11:40:57 Thomas Pfeiffer \
wrote:</p> <p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; -qt-user-state:0;">> I just \
took a look at the official Plasma Active forum</p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">> (http://forum.kde.org/viewforum.php?f=211) \
and saw that the majority of</p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">> posts is unanswered since several weeks there.</p> <p \
style="-qt-paragraph-type:empty; margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; "> </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">it's pretty much impossible \
to develop the software and pay attention to the forums as well; both end up taking a \
lot of time on their own ;)</p> <p style="-qt-paragraph-type:empty; margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; "> </p> <p style=" margin-top:0px; margin-bottom:0px; \
margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px; \
-qt-user-state:0;">for the forums to succeed, we need users who can help other users \
and triage difficult questions to the developers for (hopefully quick) answers that \
can then be relayed back to the forums</p> <p style="-qt-paragraph-type:empty; \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; "> </p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">it's really no different than 1st, 2nd, 3rd, etc \
levels of support in a commercial product in that way</p> <p \
style="-qt-paragraph-type:empty; margin-top:0px; margin-bottom:0px; margin-left:0px; \
margin-right:0px; -qt-block-indent:0; text-indent:0px; "> </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">-- </p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">Aaron J. Seigo</p> <p style=" \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">humru othro a kohnu se</p> <p \
style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; -qt-user-state:0;">GPG Fingerprint: 8B8B 2209 \
0C6F 7C47 B1EA EE75 D6B7 2EB1 A7F1 DB43</p> <p style="-qt-paragraph-type:empty; \
margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; \
-qt-block-indent:0; text-indent:0px; "> </p> <p style=" margin-top:0px; \
margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; \
text-indent:0px; -qt-user-state:0;">KDE core developer sponsored by Qt Development \
Frameworks</p></body></html>
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