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List:       kde
Subject:    [kde] Why won't you Bastards fix this Bug / Help me!
From:       akar <akar () optusnet ! com ! au>
Date:       2002-02-25 15:49:14
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Amazingly this is a sentiment often expressed on KDE and other Open Source 
lists. People truly seem to believe that the people who spend their time 
developing KDE owe them something for being a free end user!

I just saw this on the Gcc pages and thought it serves as a timely reminder of 
what people can do if they have problems. I have converted it to KDE with all 
respect to GCC and the Gnu license.

1) Hire someone to fix it for you. There are various companies and individuals 
providing support for KDE. This alternative costs money, but is relatively 
likely to get results.
2) Report the problem to the KDE bug tracking system and hope that someone 
will be kind enough to fix it for you. While this is certainly possible, and 
often happens, there is no guarantee that it will. You should not expect the 
same response from this method that you would see from a commercial support 
organization since the people who read KDE bug reports, if they choose to 
help you, will be volunteering their time. This alternative will work best if 
you follow the directions on submitting bugreports.
3) Same as (2) but to the various KDE and project support lists.
4) Fix it yourself. This alternative will probably bring results, if you work 
hard enough, but will probably take a lot of time, and, depending on the 
quality of your work and the perceived benefits of your changes, your code 
may or may not ever make it into an official release of KDE.


-- 
regards,

andrew

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