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List:       juniper-nsp
Subject:    Re: [j-nsp] paid RMA?
From:       Jonas Frey <jf () probe-networks ! de>
Date:       2004-05-25 18:50:20
Message-ID: 1085511020.14100.840.camel () wks02 ! probe-networks ! de
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Unfortunatly its not a warrenty replacement nor covered by any service
contract. For juniper it probably doesnt even exist, however they have
built it.

Regards,
Jonas

On Tue, 2004-05-25 at 20:38, peter@devries.tv wrote:
> If it's a warranty replacement the answer is no.  You will have to
> send the board to them and they will send you back a replacement (approx.
> 10 day wait).  You have to send it to them on your dime.  They will
> send it back on yours. 
> 
> If you have a service contract the support should be different.  
> YMMV.
> 
> Peter
> 
> On Tue, May 25, 2004 at 11:21:54AM +0200, Jonas Frey wrote:
> > Hi,
> > 
> > anyone knows if juniper does paid RMA's or alike?
> > I got a dead M20 SSB-E over here, which is not under contract anywhere
> > so i wonder if it could be still be RMA'd or shall i throw it away?
> > 
> > Regards,
> > Jonas Frey
> > 
> > _______________________________________________
> > juniper-nsp mailing list juniper-nsp@puck.nether.net
> > http://puck.nether.net/mailman/listinfo/juniper-nsp

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