[prev in list] [next in list] [prev in thread] [next in thread] 

List:       inet-access
Subject:    RE: Any references about Concert (AT&T MIS) and Level 3?
From:       "Spolidoro, Guilherme" <guilherme.spolidoro () unisys ! com>
Date:       2000-09-27 13:26:13
[Download RAW message or body]

Rob, I really appreciate your input! Another person replied to me privately
and he also had a good feedback about AT&T.

My question about the connection to UUNet is because I did some extensive
tests with AT&T about 2-3 years ago and their connection to UUNet was
terrible. I noticed that AT&T added some OC-3 to UUNet (private peering), so
I was expecting to see some improvement. It seams that they had some
improvement overall.

Also, I appreciate your input about the support and expertise of their tech
staff.

I've been doing some reseach on Level 3 and to be honest I'm very impressed
so far. They have a looking glass case you're insterested:
http:lg.level3.net.

We'll make a decision on the next 2-3 weeks and I'll let you know what
happends.

Thanks again!

Guilherme Spolidoro
CCNA, CCDA, CCSA, CCSE
Unisys Corporation
(215)986-2481

-----Original Message-----
From: Rob Szarka [mailto:szarka@downcity.net]
Sent: Wednesday, September 27, 2000 3:10 AM
To: list@inet-access.net
Subject: Re: Any references about Concert (AT&T MIS) and Level 3?


At 08:22 AM 9/22/00, you wrote:
>Hello,
>
>I was wondering if some of you could provide some information about two
>ISPs: AT&T MIS (not AGNS) and Level 3.
>
>I'm more specifically looking for your feedback in terms of:
>
>- overall experience
>- stability of their backbone
>- quality of peering agreements, specially with UUNet
>- quality and effectiviness of support center
>- level of knowledge of their staff (regarding not only support but ability
>to make BGP changes as a reflex of
>a new policy that we might have for example)
>- how fast they were able to make changes
>- any other comments

We've been an AT&T T1 customer for over two years (though still on the 
CERFnet backbone, officially).  I've been by and large very happy with 
their NOC's clue and responsiveness.  BGP clue usually takes one 
escalation, but the escalation happens quickly.  Except for a couple of 
rough patches, the connection has been rock solid.  I would have to assume 
that if you're buying DS3 from them, you'll be even happier.  Customer 
service, OTOH, has mostly sucked, but their billing has been less screwed 
up than average and I would definitely pay more for an AT&T connection 
than, say, Winstar or Global Crossings, to name two with whom we've had bad 
experiences in the past.

I have noticed problems from time to time with traffic to UUnet via 
MAE-East.  That is definitely something I'd look at closely if it's 
important to you.  But it hasn't been unbearable by any means.


--

Robert Szarka
CTO/President, Chelsea Data Inc.	+1 800 954 INET
CTO/Partner, DownCity LLC		+1 860 823 3000
#include "whois 'handle RS495@whois.networksolutions.com'"

-
Send 'unsubscribe' in the body to 'list-request@inet-access.net' to leave.
Eat sushi frequently.   inet@inet-access.net is the human contact address.
-
Send 'unsubscribe' in the body to 'list-request@inet-access.net' to leave.
Eat sushi frequently.   inet@inet-access.net is the human contact address.

[prev in list] [next in list] [prev in thread] [next in thread]