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List:       inet-access
Subject:    Re: SBC charges for repairing T1
From:       Steve Rubin <ser () tch ! org>
Date:       2003-12-20 0:23:43
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jlewis@lewis.org wrote:

>On Fri, 19 Dec 2003, Steve Rubin wrote:
>
>  
>
>>>Document it, and pay the disputed amount to the Public Utilities Commission
>>>under protest.
>>>
>>>      
>>>
>>We've seen this before.  If you order a T1 under the FCC tarif 
>>(cheaper!), PacBell can and will charge you for after
>>hours repair.  If you don't want that, you have to order it using the 
>>CPUC tarif, which of course costs more. 
>>    
>>
>
>But did he ask for after-hours repair, and how many hours does it take to 
>make the bill >$2k?
>
>  
>

Thats an interesting question.  In the case where it happened to us, we 
didn't ask for it either (we just asked for it to be repaired, it went 
down during business hours).  As far as I know we never paid it, and we 
are still disputing it. 
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