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List:       ids
Subject:    IDS: Problems with RealSecure email alert
From:       Mark Carey-Smith <citecmcs () citec ! qld ! gov ! au>
Date:       2001-03-06 6:08:14
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Hi,

I'm having problems with an installation of Real Secure 3.2 over NT 4.
It doesn't want to send any email alerts. There is no problem sending
email from the NT box itself, and when making changes to the recipient
of email notifications in RealSecure itself, it automatically sends an
email successfully to the newly configured recipient for all email
notifications.

The problem is that it won't send email to the specified recipient for
email alerts, once an alert occurs that has a specified action of
'email'. It thinks it has sent the email; in the Actions Taken window of
the Event Inspector 'Send E-Mail' is listed as an 'Actions Taken' for
the particular event. However, no email actually leaves the box.

Any ideas?

Thanks,

Mark.

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