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List:       hylafax
Subject:    Re: [hylafax-users] Modem Hardware, What to buy
From:       "andrew rinaldi" <andrew.rinaldi () mainpine ! com>
Date:       2006-10-26 21:39:25
Message-ID: 004701c6f947$36ca2710$650aa8c0 () corp ! mainpine ! com
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Hi Jeff,
 
>As far as I understood, Multi-Tech uses a few different chipsets in there
modems.
 
You are correct, the ZDX are based on Rockwell (Conexant) chipsets.
 
>And they will honor their Warranty on ALL Modems, even if it means
replacing it with a newer Modem with a Newer Chipset.  What's wrong with
that?
 
The problem is that if you replace a product with a different chipset then
it won't necessarily be compatible or 'better'.  For instance, if you
replaced an Agere based ZBA with an Rockwell based ZDX you'd lose V.34 Super
G3 and have a product that's a lot less robust for faxing.
 
>Multi-Tech is a big company, they are closing their doors just because one
chipset they are using is nearing the EOL.  
 
You miss the point here... no modem company is large enough to influence the
chipset manufacturers.  Fax in particular is very niche and low volume
(relatively), which is one of the reasons why so few win/lin-modems have
active fax software development taking place.
 
My point is that a 10 year warranty sounds great.... but what's it REALLY
worth ?
 
Regards
 
ANDREW RINALDI
Mainpine Limited Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@mainpine.com |  <http://www.mainpine.com/> www.mainpine.com

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<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>Hi Jeff,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><SPAN 
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">&gt;As far as I 
understood, Multi-Tech uses a few different chipsets in there 
modems.</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><SPAN 
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p></o:p></SPAN></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>You are correct,&nbsp;the ZDX are based on Rockwell 
(Conexant) chipsets.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2><SPAN 
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">&gt;And they will honor 
their Warranty on ALL Modems, even if it means replacing it with a newer Modem 
with a Newer Chipset.&nbsp; What&#8217;s wrong with 
that?<o:p></o:p></SPAN></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>The problem is that if you replace a product with a 
different chipset then it won't necessarily be compatible 
or&nbsp;'better'.&nbsp; For instance, if you replaced an Agere based ZBA with an 
Rockwell based ZDX you'd lose V.34 Super G3 and have a&nbsp;product 
that's&nbsp;a lot less robust for faxing.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2><SPAN 
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">&gt;Multi-Tech is a big 
company, they are closing their doors just because one chipset they are using is 
nearing the EOL.<o:p></o:p></SPAN>&nbsp;&nbsp;</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>You miss the point here... no modem company is large enough 
to influence the chipset manufacturers.&nbsp; Fax in particular is very niche 
and low volume (relatively), which is one of the reasons why so few 
win/lin-modems have active fax software development taking 
place.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>My point is that a 10 year warranty sounds great.... but 
what's it REALLY worth ?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2>Regards</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=576175720-26102006><FONT face=Tahoma 
color=#0000ff size=2></FONT></SPAN><FONT face=Tahoma color=#0000ff 
size=2></FONT>&nbsp;</DIV>
<DIV align=left><FONT face=Tahoma size=2><STRONG>ANDREW 
RINALDI</STRONG></FONT></DIV>
<DIV align=left><FONT face=Tahoma color=#076696 size=2><STRONG>Mainpine Limited 
Support</STRONG></FONT></DIV>
<DIV align=left><FONT face=Tahoma size=2>USA +1 503 822 9944&nbsp;| Asia/Europe 
+44 1225 869439 &nbsp;</FONT></DIV>
<DIV align=left><FONT face=Tahoma size=2><A 
href="mailto:andrew.rinaldi@mainpine.com">andrew.rinaldi@mainpine.com</A></FONT><FONT 
face=Tahoma size=2>&nbsp;| </FONT><A href="http://www.mainpine.com/"><FONT 
face=Tahoma size=2>www.mainpine.com</FONT></A></DIV></BODY></HTML>

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