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List:       hylafax
Subject:    [hylafax-users] Problems Receiving Fax
From:       "Luis Garcia" <informatica () ortoprono ! es>
Date:       2003-01-28 16:33:18
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[Attachment #2 (multipart/alternative)]


I am using hylafax-4.1.5-1rh7 on a Red Hat Linux7.2 Server.
Modem: SupraFAXModem V.32bis

Setting up was ok and when I receive faxes everything works fine (no
error messages) but when I open the corresponding tiff files later I can
only see the header. The page is only as long as the header line.
So, where is the rest?????

This i s the log

ene 28 16:49:40.28: [31279]: SESSION BEGIN 00000441 3496351144
ene 28 16:49:40.28: [31279]: HylaFAX (tm) Version 4.1.5
ene 28 16:49:40.28: [31279]: <-- [4:ATA\r]
ene 28 16:49:42.52: [31279]: --> [3:FAX]
ene 28 16:49:42.52: [31279]: DELAY 10 ms
ene 28 16:49:42.53: [31279]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
ene 28 16:49:42.54: [31279]: RECV FAX: begin
ene 28 16:49:48.99: [31279]: --> [5:+FCON]
ene 28 16:49:50.25: [31279]: --> [29:+FTSI: "                    "]
ene 28 16:49:50.25: [31279]: REMOTE TSI ""
ene 28 16:49:50.56: [31279]: --> [22:+FDCS: 0,3,0,2,1,0,0,1]
ene 28 16:49:50.56: [31279]: REMOTE wants 9600 bit/s
ene 28 16:49:50.56: [31279]: REMOTE wants page width 1728 pixels in 215 mm
ene 28 16:49:50.56: [31279]: REMOTE wants unlimited page length 
ene 28 16:49:50.56: [31279]: REMOTE wants 3.85 line/mm
ene 28 16:49:50.56: [31279]: REMOTE wants 2-D MR
ene 28 16:49:50.68: [31279]: --> [2:OK]
ene 28 16:49:50.68: [31279]: <-- [7:AT+FDR\r]
ene 28 16:49:52.39: [31279]: --> [5:+FCFR]
ene 28 16:49:54.35: [31279]: --> [22:+FDCS: 0,3,0,2,1,0,0,1]
ene 28 16:49:54.35: [31279]: REMOTE wants 9600 bit/s
ene 28 16:49:54.35: [31279]: REMOTE wants page width 1728 pixels in 215 mm
ene 28 16:49:54.36: [31279]: REMOTE wants unlimited page length 
ene 28 16:49:54.36: [31279]: REMOTE wants 3.85 line/mm
ene 28 16:49:54.36: [31279]: REMOTE wants 2-D MR
ene 28 16:49:54.36: [31279]: --> [7:CONNECT]
ene 28 16:49:54.36: [31279]: RECV: begin page
ene 28 16:49:54.36: [31279]: RECV: send trigger 021
ene 28 16:49:54.36: [31279]: <-- data [1]
ene 28 16:50:03.19: [31279]: RECV: 13 total lines, 0 bad lines, 0 consecutive bad \
lines ene 28 16:50:03.20: [31279]: --> [17:+FPTS: 1,2219,0,0]
ene 28 16:50:03.93: [31279]: --> [7:+FET: 2]
ene 28 16:50:03.93: [31279]: RECV recv EOP (no more pages or documents)
ene 28 16:50:04.04: [31279]: --> [2:OK]
ene 28 16:50:04.04: [31279]: RECV send MCF (message confirmation)
ene 28 16:50:04.05: [31279]: RECV FAX (00000441): from , page 1 in 0:14, INF, 3.85 \
line/mm, 2-D MR, 9600 bit/s ene 28 16:50:04.05: [31279]: RECV FAX (00000441): \
recvq/fax00019.tif from , route to <unspecified>, 1 pages in 0:22 ene 28 16:50:04.05: \
[31279]: <-- [7:AT+FDR\r] ene 28 16:50:07.14: [31279]: --> [8:+FHNG: 0]
ene 28 16:50:07.14: [31279]: REMOTE HANGUP: Normal and proper end of connection (code \
0) ene 28 16:50:07.15: [31279]: RECV FAX: bin/faxrcvd "recvq/fax00019.tif" "ttyS0" \
"00000441" "" "" "" ene 28 16:50:24.66: [31279]: RECV FAX: end
ene 28 16:50:24.66: [31279]: SESSION END

And this is the fax received is attached in the e-mail:


Does anyone have a clue what the problem is here?

Any hint is greatly appreciated

Luis Garcia
Valencia (Spain)


[Attachment #5 (text/html)]

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2716.2200" name=GENERATOR>
<DEFANGED_style_0 </STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>I am using hylafax-4.1.5-1rh7 on a Red Hat Linux7.2 
Server.<BR>Modem: SupraFAXModem V.32bis</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Setting up was ok and when I receive faxes 
everything works fine (no<BR>error messages) but when I open the corresponding 
tiff files later I can<BR>only see the header. The page is only as long as the 
header line.<BR>So, where is the rest?????</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>This i s the log</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>ene 28 16:49:40.28: [31279]: SESSION BEGIN 00000441 
3496351144<BR>ene 28 16:49:40.28: [31279]: HylaFAX (tm) Version 4.1.5<BR>ene 28 
16:49:40.28: [31279]: &lt;-- [4:ATA\r]<BR>ene 28 16:49:42.52: [31279]: --&gt; 
[3:FAX]<BR>ene 28 16:49:42.52: [31279]: DELAY 10 ms<BR>ene 28 16:49:42.53: 
[31279]: ANSWER: FAX CONNECTION&nbsp; DEVICE '/dev/ttyS0'<BR>ene 28 16:49:42.54: 
[31279]: RECV FAX: begin<BR>ene 28 16:49:48.99: [31279]: --&gt; [5:+FCON]<BR>ene 
28 16:49:50.25: [31279]: --&gt; [29:+FTSI: 
"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \
 "]<BR>ene 28 16:49:50.25: [31279]: REMOTE TSI ""<BR>ene 28 16:49:50.56: [31279]: 
--&gt; [22:+FDCS: 0,3,0,2,1,0,0,1]<BR>ene 28 16:49:50.56: [31279]: REMOTE wants 
9600 bit/s<BR>ene 28 16:49:50.56: [31279]: REMOTE wants page width 1728 pixels 
in 215 mm<BR>ene 28 16:49:50.56: [31279]: REMOTE wants unlimited page length 
<BR>ene 28 16:49:50.56: [31279]: REMOTE wants 3.85 line/mm<BR>ene 28 
16:49:50.56: [31279]: REMOTE wants 2-D MR<BR>ene 28 16:49:50.68: [31279]: --&gt; 
[2:OK]<BR>ene 28 16:49:50.68: [31279]: &lt;-- [7:AT+FDR\r]<BR>ene 28 
16:49:52.39: [31279]: --&gt; [5:+FCFR]<BR>ene 28 16:49:54.35: [31279]: --&gt; 
[22:+FDCS: 0,3,0,2,1,0,0,1]<BR>ene 28 16:49:54.35: [31279]: REMOTE wants 9600 
bit/s<BR>ene 28 16:49:54.35: [31279]: REMOTE wants page width 1728 pixels in 215 
mm<BR>ene 28 16:49:54.36: [31279]: REMOTE wants unlimited page length <BR>ene 28 
16:49:54.36: [31279]: REMOTE wants 3.85 line/mm<BR>ene 28 16:49:54.36: [31279]: 
REMOTE wants 2-D MR<BR>ene 28 16:49:54.36: [31279]: --&gt; [7:CONNECT]<BR>ene 28 
16:49:54.36: [31279]: RECV: begin page<BR>ene 28 16:49:54.36: [31279]: RECV: 
send trigger 021<BR>ene 28 16:49:54.36: [31279]: &lt;-- data [1]<BR>ene 28 
16:50:03.19: [31279]: RECV: 13 total lines, 0 bad lines, 0 consecutive bad 
lines<BR>ene 28 16:50:03.20: [31279]: --&gt; [17:+FPTS: 1,2219,0,0]<BR>ene 28 
16:50:03.93: [31279]: --&gt; [7:+FET: 2]<BR>ene 28 16:50:03.93: [31279]: RECV 
recv EOP (no more pages or documents)<BR>ene 28 16:50:04.04: [31279]: --&gt; 
[2:OK]<BR>ene 28 16:50:04.04: [31279]: RECV send MCF (message 
confirmation)<BR>ene 28 16:50:04.05: [31279]: RECV FAX (00000441): from , page 1 
in 0:14, INF, 3.85 line/mm, 2-D MR, 9600 bit/s<BR>ene 28 16:50:04.05: [31279]: 
RECV FAX (00000441): recvq/fax00019.tif from , route to &lt;unspecified&gt;, 1 
pages in 0:22<BR>ene 28 16:50:04.05: [31279]: &lt;-- [7:AT+FDR\r]<BR>ene 28 
16:50:07.14: [31279]: --&gt; [8:+FHNG: 0]<BR>ene 28 16:50:07.14: [31279]: REMOTE 
HANGUP: Normal and proper end of connection (code 0)<BR>ene 28 16:50:07.15: 
[31279]: RECV FAX: bin/faxrcvd "recvq/fax00019.tif" "ttyS0" "00000441" "" "" 
""<BR>ene 28 16:50:24.66: [31279]: RECV FAX: end<BR>ene 28 16:50:24.66: [31279]: 
SESSION END<BR></FONT></DIV>
<DIV><FONT face=Arial size=2>And this is the fax received is attached in the 
e-mail:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Does anyone have a clue what the problem is 
here?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Any hint is greatly appreciated</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Luis Garcia<BR>Valencia (Spain)<BR></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV></BODY></HTML>

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["fax00019.tif" (image/tiff)]
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