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List:       helix-server-dev
Subject:    [Helix-server-dev] [Warning - possible SPAM] Helix Server
From:       sallesjc <sallesjc () uol ! com ! br>
Date:       2009-11-05 20:49:18
Message-ID: 4af33a4ee266_52621553f46ec () weasel17 ! tmail
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<p>Hi,</p>
<p>I new using Helix Server, and I'm having problems using it. Due the lack of \
information i made a search at Google and i found this page: \
http://service.real.com/help/library/guides/helixuniversalserver/realsrvr.htm. But is \
Version 9, and i downloaded Helix DNA 11. This guide gave me good hints, but would be \
better have for version 11. Could you please tell me where find it ?</p> <p>Trying to \
use producer, i got auhentication error</p> <p>jc@ubuntu:~/Downloads/producer$ sudo \
./producer -i FatigueUncomp.avi -sp \
jcsalles:artmarsalles@192.168.1.105:80/fatigue.rm<br />Helix DNA(TM) Producer 11.0 \
Build number: 11.0.0.2013<br />Warning: Ignoring enableTwoPass for live encoding      \
<br />Info: Starting encode</p> <p><strong>BroadcastDist: Unrecognized option \
config.BroadcastDistribution.Destinations.1921681105.Authentication.StatsInterval</strong></p>
 <p>I did not find any info about this problem. Looks like a parameter error but i \
don't know where.</p> <p><br />BroadcastDist: Unrecognized option \
config.BroadcastDistribution.Destinations.1921681105.Authentication.StatsInterval<br \
/><strong>Error: Authentication failed for server 192.168.1.105.  Please check \
username, password, and port number.</strong></p> <p>Info:        Out- Total Audio \
Video Pre- Audience Name                         <br />Info:        Aud  kbps  kbps  \
kbps  roll                                       <br />Info: Stat1: 1:1  0     n/a    \
0     0       256k DSL or Cable                 <br />Info:        Out- Avg  Min  Min \
Avg Min Min      Audience Name            <br />Info:        Aud  FPS  FPS  FPS Time \
QI  QI  QI Time                           <br />Info: Total Bitrate = 0 kbps          \
<br />Error: Job failed to start encoding                                            \
<br />Error: Encoding failed!</p> <p>Where can I find information on how to configure \
Producer to get the job done ?</p> <p>Please help me. I have a project to install \
video stream and Helix looks to be the solution.</p> <p>Thanks and best regards,</p>
<p>Joao Carlos M. de Salles</p>
<p>sallesjc@uol.com.br</p>



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