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List: gimp-print-devel
Subject: Re: [Gimp-print-devel] driver doesn't work
From: Gernot Hassenpflug <aikishugyo () gmail ! com>
Date: 2016-04-03 14:45:53
Message-ID: CAN0dEZzpxeXf6yQKYtuoVfm8BPq3kJ6gaeweEAeCAkKz+Xvsng () mail ! gmail ! com
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On Sun, Apr 3, 2016 at 11:19 PM, David E Taylor <d-taylor2@northwestern.edu>
wrote:
> The only other posts that I can find on Gimp-print-devel about the HP
> Deskjet 5550 are all concerned with versions prior to 5.2.11. I don't see
> anything relevant to me, since El Capitan is unique compared to earlier OS
>
Hello David,
A couple of points to help get us on the same page.
Firstly, when you look at the official Gutenprint page pertaining to OSX
(Ref: http://gimp-print.sourceforge.net/MacOSX.php), presumably where you
downloaded gutenprint, it states specifically that El Capitan (10.11) is
supported. So you should have no trouble installing. If so, then that is
indeed a bug, and a detailed report would be needed to help the developers.
Secondly, unless you see something in the README and NEWS files of the
software relating to changes in the driver, there will be no difference in
the capabilities of the driver for different versions of gutenprint. As the
PCL driver is unmaintained, there have not been changes there for some
years now.
> X systems. As for my computer, yes, I simply selected "CUPS + Gutenprint
> 5.2.11" for my printer and then tried to print from a variety of
> applications. All it produced was a smeared streak of color along one
> edge. I cannot imagine what else to do. The software gives no settings to
> change, no switches to set, etc. My printer is
>
Thirdly, you would need to specify what you mean by "no settings to
change". That clearly is a problem with your printing system, not
gutenprint. If you are using CUPS with the gutenprint driver, you must be
able to find the various settings for media, resolutions (by names, not
simply dpi settings), colour/monochrome, density adjustments, and all the
other settings offered by CUPS as standard, and by gutenprint via CUPS
through the PPD associated with this printer.
connected directly to the Mac by a single USB cable. My conclusion is that
> Gutenprint itself needs some adjustment.
>
My suggestions:
(1) find your settings for printing, and fix whatever is preventing you
from getting to them (e.g., if you still have old HP software there or
something else instead of gutenprint). I am not a MacOSX user, so I can't
offer you any advice here. You should probably consult MacOSX forums/groups
for standard advice and help with printer settings, both form the OS and
from applications.
(2) choose monochrome to debug first, instead of colour.
(3) set the debug level of CUPS in the admin web GUI so that you can check
what filters are being run and what CUPS is finally sending to gutenprint,
and what gutenprint does with it. You might have to set the debug log size
to something a lot bigger than the default (100 million bytes might be
sufficient).
(4) In one of the previous posts relating to this printer model, it was
asked by a developer if the problem reported was affecting all resolutions,
or just one or several. So that should be the next step.
Regards,
Gernot Hassenpflug
> *From:* Gernot Hassenpflug [mailto:aikishugyo@gmail.com]
> *Sent:* Sunday, April 03, 2016 5:08 AM
> *To:* Gutenprint (formerly Gimp-Print) printer driver development
> *Cc:* David E Taylor
> *Subject:* Re: [Gimp-print-devel] driver doesn't work
>
>
>
> On Wed, Mar 30, 2016 at 10:24 AM, David E Taylor <
> d-taylor2@northwestern.edu> wrote:
>
> Sorry, but I just now tried to use the latest Gutenprint driver
> (5.2.11) for the HP Deskjet 5550 with El Capitan (Mac OS 10.11.4) on a new
> Mac mini, and it didn't work in any way at all. Just printed garbage. I
> am not really complaining, because you have so many printers to try and
> support, but I am disappointed. When you issue your next update, please
> take a careful look at your HP Deskjet drivers and see if you can fix this.
>
> I assume you tried the PCL driver for this printer included with
> gutenprint. Without knowing details about your setup, it is impossible to
> say if the problem is with the gutenprint driver (some resolutions or
> settings) or with some issue of your setup. If you search this mailing list
> you will see several posts about this model. I suggest you read those and
> try some of the suggestions, and then get back to us.
>
>
>
> Best regards,
> Gernot Hassenpflug
>
[Attachment #5 (text/html)]
<div dir="ltr">On Sun, Apr 3, 2016 at 11:19 PM, David E Taylor <span dir="ltr"><<a \
href="mailto:d-taylor2@northwestern.edu" \
target="_blank">d-taylor2@northwestern.edu</a>></span> wrote:<br><div><div \
class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" \
style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span \
style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">The \
only other posts that I can find on Gimp-print-devel about the HP Deskjet 5550 are \
all concerned with versions prior to 5.2.11. I don't see anything relevant to me, \
since El Capitan is unique compared to earlier OS \
</span></p></div></div></blockquote><div><br></div><div>Hello David,<br></div><div>A \
couple of points to help get us on the same page.<br></div><div>Firstly, when you \
look at the official Gutenprint page pertaining to OSX (Ref: <a \
href="http://gimp-print.sourceforge.net/MacOSX.php" \
target="_blank">http://gimp-print.sourceforge.net/MacOSX.php</a>), presumably where \
you downloaded gutenprint, it states specifically that El Capitan (10.11) is \
supported. So you should have no trouble installing. If so, then that is indeed a \
bug, and a detailed report would be needed to help the \
developers.<br><br></div><div>Secondly, unless you see something in the README and \
NEWS files of the software relating to changes in the driver, there will be no \
difference in the capabilities of the driver for different versions of gutenprint. As \
the PCL driver is unmaintained, there have not been changes there for some years \
now.<br></div><div> <br></div><blockquote class="gmail_quote" style="margin:0px 0px \
0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div link="blue" \
vlink="purple" lang="EN-US"><div><p class="MsoNormal"><span \
style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">X \
systems. As for my computer, yes, I simply selected "CUPS + Gutenprint 5.2.11" for \
my printer and then tried to print from a variety of applications. All it produced \
was a smeared streak of color along one edge. I cannot imagine what else to do. \
The software gives no settings to change, no switches to set, etc. My printer is \
</span></p></div></div></blockquote><div><br></div><div>Thirdly, you would need to \
specify what you mean by "no settings to change". That clearly is a problem \
with your printing system, not gutenprint. If you are using CUPS with the gutenprint \
driver, you must be able to find the various settings for media, resolutions (by \
names, not simply dpi settings), colour/monochrome, density adjustments, and all the \
other settings offered by CUPS as standard, and by gutenprint via CUPS through the \
PPD associated with this printer.<br><br></div><blockquote class="gmail_quote" \
style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex"><div link="blue" vlink="purple" \
lang="EN-US"><div><p class="MsoNormal"><span \
style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)">connected \
directly to the Mac by a single USB cable. My conclusion is that Gutenprint itself \
needs some adjustment.</span></p></div></div></blockquote><div><br></div><div>My \
suggestions:<br></div><div>(1) find your settings for printing, and fix whatever is \
preventing you from getting to them (e.g., if you still have old HP software there or \
something else instead of gutenprint). I am not a MacOSX user, so I can't offer \
you any advice here. You should probably consult MacOSX forums/groups for standard \
advice and help with printer settings, both form the OS and from \
applications.<br></div><div>(2) choose monochrome to debug first, instead of \
colour.<br></div><div>(3) set the debug level of CUPS in the admin web GUI so that \
you can check what filters are being run and what CUPS is finally sending to \
gutenprint, and what gutenprint does with it. You might have to set the debug log \
size to something a lot bigger than the default (100 million bytes might be \
sufficient).<br></div><div>(4) In one of the previous posts relating to this printer \
model, it was asked by a developer if the problem reported was affecting all \
resolutions, or just one or several. So that should be the next \
step.<br><br></div><div>Regards,<br></div><div>Gernot Hassenpflug<br> <span \
style="font-size:11pt;font-family:"Calibri","sans-serif";color:rgb(31,73,125)"></span></div></div><div \
class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div link="blue" \
vlink="purple" lang="EN-US"><div> <p class="MsoNormal"><b><span \
style="font-size:10pt;font-family:"Tahoma","sans-serif"">From:</span></b><span \
style="font-size:10pt;font-family:"Tahoma","sans-serif""> Gernot \
Hassenpflug [mailto:<a href="mailto:aikishugyo@gmail.com" \
target="_blank">aikishugyo@gmail.com</a>] <br>
<b>Sent:</b> Sunday, April 03, 2016 5:08 AM<br>
<b>To:</b> Gutenprint (formerly Gimp-Print) printer driver development<br>
<b>Cc:</b> David E Taylor<br>
<b>Subject:</b> Re: [Gimp-print-devel] driver doesn't \
work<u></u><u></u></span></p><div><div> <p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Wed, Mar 30, 2016 at 10:24 AM, David E Taylor <<a \
href="mailto:d-taylor2@northwestern.edu" \
target="_blank">d-taylor2@northwestern.edu</a>> wrote:<u></u><u></u></p> <div>
<div>
<blockquote style="border-width:medium medium medium 1pt;border-style:none none none \
solid;border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color \
rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in"> <div>
<p style="background:white none repeat scroll 0% 0%"><span \
style="font-family:"Calibri","sans-serif";color:black">Sorry, but \
I just now tried to use the latest Gutenprint driver (5.2.11) for the HP Deskjet \
5550 with El Capitan (Mac OS 10.11.4) on a new Mac mini, and it didn't work in \
any way at all. Just printed garbage. I am not really complaining, because you \
have so many printers to try and support, but I am disappointed. When you issue \
your next update, please take a careful look at your HP Deskjet drivers and see if \
you can fix this.<u></u><u></u></span></p>
</div>
</blockquote>
<div>
<p class="MsoNormal">I assume you tried the PCL driver for this printer included with \
gutenprint. Without knowing details about your setup, it is impossible to say if the \
problem is with the gutenprint driver (some resolutions or settings) or with some \
issue of your setup. If you search this mailing list you will see several posts \
about this model. I suggest you read those and try some of the suggestions, and then \
get back to us.<u></u><u></u></p> </div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Best regards,<br>
Gernot Hassenpflug<u></u><u></u></p>
</div>
</div>
</div>
</div></div></div>
</div>
</blockquote></div><br></div></div></div>
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