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List: freeswitch-users
Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail
From: Michael Jerris <mike () jerris ! com>
Date: 2017-05-16 20:05:30
Message-ID: EEED87EC-A40C-4C44-81B4-AD4AF098300D () jerris ! com
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you'll have to adjust voicemail_config_menu too…
Could also with some modifications to code and the phrases just make it so you can \
not set or set to blank the choose/record greeting keys that would skip the one you \
are talking about automatically, and you'd need to do something to sort the \
config_menu macro
> On May 16, 2017, at 4:01 PM, Michael Jerris <mike@jerris.com> wrote:
>
> you can just change the phrase to do whatever you want, or nothing at all.
>
> > On May 16, 2017, at 3:53 PM, Jonathan Hunter <hunterj91@hotmail.com \
> > <mailto:hunterj91@hotmail.com>> wrote:
> > Hi Michael,
> >
> > Do you know how I can stop the following being called;
> >
> > <macro name="voicemail_choose_greeting">
> > <input pattern="^(.*)$">
> > <match>
> > <action function="play-file" data="voicemail/vm-choose_greeting_choose.wav"/>
> > </match>
> > </input>
> > </macro>
> >
> > I just dont want caller to have this option.
> >
> > Thanks
> >
> > Jon
> >
> >
> > From: Jonathan Hunter <hunterj91@hotmail.com <mailto:hunterj91@hotmail.com>>
> > Sent: 12 May 2017 09:25
> > To: freeswitch-users@lists.freeswitch.org \
> > <mailto:freeswitch-users@lists.freeswitch.org>
> > Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail
> >
> > Hi Michael,
> >
> > Thanks for the response, so I can just exclude phrases in;
> >
> > etc/freeswitch/lang/en/vm/sounds.xml to stop it reading out particular options, \
> > as essentially I dont want the user ringing in to check their voicemail to not \
> > have options to record multiple greetings, just want them to be able to record \
> > one, thats only change I need 😊
> > Jon
> > ---------- Forwarded message ----------
> > From: Michael Jerris <mike@jerris.com <mailto:mike@jerris.com>>
> > Date: Wed, May 10, 2017 at 7:49 PM
> > Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail
> > To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org \
> > <mailto:freeswitch-users@lists.freeswitch.org>>
> >
> >
> > > On May 10, 2017, at 2:34 PM, Jonathan Hunter <hunterj91@hotmail.com \
> > > <mailto:hunterj91@hotmail.com>> wrote:
> > > Hey guys,
> > >
> > > Sorry for the noise!
> > >
> > > I am looking to use voicemail_ivr so I can ensure my own phrases are played and \
> > > I can avoid giving the user options to record just one voicemail message (as \
> > > they have the option to upload a file from our portal too).
> >
> > You can do all this with regular voicemail app by modifying the phrases involved \
> > and options I think. No need to do your own completely. Take a look at the \
> > phrase configs used for voicemail and voicemail config file and let us know where \
> > it might be an issue.
> > >
> > > Can this be achieved using voicemail_ivr and if so are there any examples as \
> > > confluence is good but doesnt have many configuration examples if you want to \
> > > miss out phrases etc.
> >
> >
> > _________________________________________________________________________
> > Professional FreeSWITCH Consulting Services:
> > consulting@freeswitch.org <mailto:consulting@freeswitch.org>
> > http://www.freeswitchsolutions.com <http://www.freeswitchsolutions.com/>
> >
> > Official FreeSWITCH Sites
> > http://www.freeswitch.org <http://www.freeswitch.org/>
> > http://confluence.freeswitch.org <http://confluence.freeswitch.org/>
> > http://www.cluecon.com <http://www.cluecon.com/>
> >
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users@lists.freeswitch.org \
> > <mailto:FreeSWITCH-users@lists.freeswitch.org> \
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users \
> > <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users> \
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users \
> > <http://lists.freeswitch.org/mailman/options/freeswitch-users> \
> > http://www.freeswitch.org <http://www.freeswitch.org/>
> >
> >
> > --
> > Jonathan Hunter
> > Technical Director /Telephony Developer
> > M:(+44) 7917 190 438
> > Email:jhunter@voxboxcoms.co.uk <mailto:Email%3Ajhunter@voxboxcoms.co.uk>
> >
> > _________________________________________________________________________
> > Professional FreeSWITCH Consulting Services:
> > consulting@freeswitch.org <mailto:consulting@freeswitch.org>
> > http://www.freeswitchsolutions.com <http://www.freeswitchsolutions.com/>
> >
> > Official FreeSWITCH Sites
> > http://www.freeswitch.org <http://www.freeswitch.org/>
> > http://confluence.freeswitch.org <http://confluence.freeswitch.org/>
> > http://www.cluecon.com <http://www.cluecon.com/>
> >
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users@lists.freeswitch.org \
> > <mailto:FreeSWITCH-users@lists.freeswitch.org> \
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users \
> > <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users> \
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users \
> > <http://lists.freeswitch.org/mailman/options/freeswitch-users> \
> > http://www.freeswitch.org <http://www.freeswitch.org/>
[Attachment #5 (unknown)]
<html><head><meta http-equiv="Content-Type" content="text/html \
charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; \
-webkit-line-break: after-white-space;" class="">you'll have to adjust \
voicemail_config_menu too…<div class=""><br class=""></div><div class="">Could also \
with some modifications to code and the phrases just make it so you can not set or \
set to blank the choose/record greeting keys that would skip the one you are talking \
about automatically, and you'd need to do something to sort the config_menu \
macro</div><div class=""><br class=""></div><div class=""><br class=""></div><div \
class=""><div><blockquote type="cite" class=""><div class="">On May 16, 2017, at 4:01 \
PM, Michael Jerris <<a href="mailto:mike@jerris.com" \
class="">mike@jerris.com</a>> wrote:</div><br \
class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" \
content="text/html charset=utf-8" class=""><div style="word-wrap: break-word; \
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">you can \
just change the phrase to do whatever you want, or nothing at all.<div class=""><br \
class=""><div class=""><blockquote type="cite" class=""><div class="">On May 16, \
2017, at 3:53 PM, Jonathan Hunter <<a href="mailto:hunterj91@hotmail.com" \
class="">hunterj91@hotmail.com</a>> wrote:</div><br \
class="Apple-interchange-newline"><div class=""><div id="divtagdefaultwrapper" \
dir="ltr" style="font-style: normal; font-variant-caps: normal; font-weight: normal; \
letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; \
white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; font-size: \
12pt; font-family: Calibri, Arial, Helvetica, sans-serif;" class=""><div \
style="margin-top: 0px; margin-bottom: 0px;" class="">Hi Michael,</div><div \
style="margin-top: 0px; margin-bottom: 0px;" class=""><br class=""></div><div \
style="margin-top: 0px; margin-bottom: 0px;" class="">Do you know how I can stop the \
following being called;</div><div style="margin-top: 0px; margin-bottom: 0px;" \
class=""><br class=""></div><p style="margin-top: 0px; margin-bottom: 0px;" \
class=""></p><div class=""><macro name="voicemail_choose_greeting"></div><div \
class=""> <input pattern="^(.*)$"></div><div class=""> \
<match></div><div class=""> <action \
function="play-file" data="voicemail/vm-choose_greeting_choose.wav"/></div><div \
class=""> </match></div><div class=""> \
</input></div><div class=""> </macro></div><br class=""><p \
style="margin-top: 0px; margin-bottom: 0px;" class=""></p><div style="margin-top: \
0px; margin-bottom: 0px;" class="">I just dont want caller to have this \
option.</div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br \
class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" \
class="">Thanks</div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br \
class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" \
class="">Jon</div><br class=""><br class=""><div style="" class=""><hr tabindex="-1" \
style="display: inline-block; width: 1036.828125px;" class=""><div id="divRplyFwdMsg" \
dir="ltr" class=""><font face="Calibri, sans-serif" style="font-size: 11pt;" \
class=""><b class="">From:</b><span \
class="Apple-converted-space"> </span>Jonathan Hunter <<a \
href="mailto:hunterj91@hotmail.com" class="">hunterj91@hotmail.com</a>><br \
class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>12 May \
2017 09:25<br class=""><b class="">To:</b><span \
class="Apple-converted-space"> </span><a \
href="mailto:freeswitch-users@lists.freeswitch.org" \
class="">freeswitch-users@lists.freeswitch.org</a><br class=""><b \
class="">Subject:</b><span class="Apple-converted-space"> </span>Re: \
[Freeswitch-users] voicemail_ivr examples when checking voicemail</font><div \
class=""> </div></div><div class=""><div id="divtagdefaultwrapper" dir="ltr" \
style="font-size: 12pt; font-family: Calibri, Arial, Helvetica, sans-serif;" \
class=""><div style="margin-top: 0px; margin-bottom: 0px;" class=""><span \
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" \
class="">Hi Michael,</span><br class=""></div><div style="" class=""><div \
class=""><div id="divtagdefaultwrapper" dir="ltr" style="font-size: 12pt; \
font-family: Calibri, Arial, Helvetica, sans-serif;" class=""><div style="margin-top: \
0px; margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; \
margin-bottom: 0px;" class="">Thanks for the response, so I can just exclude phrases \
in;</div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br \
class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><span \
class="">etc/freeswitch/lang/en/vm/sounds.xml to stop it reading out particular \
options, as essentially I dont want the user ringing in to check their voicemail to \
not have options to record multiple greetings, just want them to be able to record \
one, thats only change I need<span class="Apple-converted-space"> </span><span \
class="">😊</span></span></div><div style="margin-top: 0px; margin-bottom: 0px;" \
class=""><span class=""><span class=""><br class=""></span></span></div><div \
style="margin-top: 0px; margin-bottom: 0px;" class=""><span class=""><span \
class="">Jon</span></span></div><div style="" class=""><div class=""><div dir="ltr" \
class=""><div class="gmail_quote">---------- Forwarded message ----------<br \
class="">From:<span class="Apple-converted-space"> </span><b \
class="gmail_sendername">Michael Jerris</b><span \
class="Apple-converted-space"> </span><span dir="ltr" class=""><<a \
href="mailto:mike@jerris.com" class="">mike@jerris.com</a>></span><br \
class="">Date: Wed, May 10, 2017 at 7:49 PM<br class="">Subject: Re: \
[Freeswitch-users] voicemail_ivr examples when checking voicemail<br class="">To: \
FreeSWITCH Users Help <<a href="mailto:freeswitch-users@lists.freeswitch.org" \
class="">freeswitch-users@lists.freeswitch.org</a>><br class=""><br class=""><br \
class=""><div style="word-wrap: break-word;" class=""><br class=""><div \
class=""><span class=""><blockquote type="cite" class=""><div class="">On May 10, \
2017, at 2:34 PM, Jonathan Hunter <<a href="mailto:hunterj91@hotmail.com" \
target="_blank" class="">hunterj91@hotmail.com</a>> wrote:</div><br \
class="m_-4978607119872829933Apple-interchange-newline"><div class=""><div \
id="m_-4978607119872829933divtagdefaultwrapper" dir="ltr" style="font-style: normal; \
font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; \
text-transform: none; white-space: normal; word-spacing: 0px; font-size: 12pt; \
font-family: Calibri, Arial, Helvetica, sans-serif;" class=""><div style="margin-top: \
0px; margin-bottom: 0px;" class="">Hey guys,</div><div style="margin-top: 0px; \
margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; \
margin-bottom: 0px;" class="">Sorry for the noise!</div><div style="margin-top: 0px; \
margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; \
margin-bottom: 0px;" class="">I am looking to use voicemail_ivr so I can ensure my \
own phrases are played and I can avoid giving the user options to record just one \
voicemail message (as they have the option to upload a file from our portal \
too).</div></div></div></blockquote><div class=""><br class=""></div></span>You can \
do all this with regular voicemail app by modifying the phrases involved and options \
I think. No need to do your own completely. Take a look at the phrase \
configs used for voicemail and voicemail config file and let us know where it might \
be an issue.</div><span class=""><div class=""><br class=""><blockquote type="cite" \
class=""><div class=""><div id="m_-4978607119872829933divtagdefaultwrapper" dir="ltr" \
style="font-style: normal; font-weight: normal; letter-spacing: normal; text-align: \
start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: \
0px; font-size: 12pt; font-family: Calibri, Arial, Helvetica, sans-serif;" \
class=""><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br \
class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" class="">Can this be \
achieved using voicemail_ivr and if so are there any examples as confluence is good \
but doesnt have many configuration examples if you want to miss out phrases \
etc.</div></div></div></blockquote></div><br class=""></span></div><br \
class="">______________________________<wbr \
class="">______________________________<wbr class="">_____________<br \
class="">Professional FreeSWITCH Consulting Services:<br class=""><a \
href="mailto:consulting@freeswitch.org" class="">consulting@freeswitch.org</a><br \
class=""><a href="http://www.freeswitchsolutions.com/" rel="noreferrer" \
target="_blank" class="">http://www.<wbr class="">freeswitchsolutions.com</a><br \
class=""><br class="">Official FreeSWITCH Sites<br class=""><a \
href="http://www.freeswitch.org/" rel="noreferrer" target="_blank" \
class="">http://www.freeswitch.org</a><br class=""><a \
href="http://confluence.freeswitch.org/" rel="noreferrer" target="_blank" \
class="">http://confluence.freeswitch.<wbr class="">org</a><br class=""><a \
href="http://www.cluecon.com/" rel="noreferrer" target="_blank" \
class="">http://www.cluecon.com</a><br class=""><br class="">FreeSWITCH-users mailing \
list<br class=""><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
class="">FreeSWITCH-users@lists.<wbr class="">freeswitch.org</a><br class=""><a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" \
target="_blank" class="">http://lists.freeswitch.org/<wbr \
class="">mailman/listinfo/freeswitch-<wbr class="">users</a><br \
class="">UNSUBSCRIBE:<a \
href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" \
target="_blank" class="">http://lists.<wbr class="">freeswitch.org/mailman/<wbr \
class="">options/freeswitch-users</a><br class=""><a \
href="http://www.freeswitch.org/" rel="noreferrer" target="_blank" \
class="">http://www.freeswitch.org</a><br class=""></div><br class=""><br clear="all" \
class=""><div class=""><br class=""></div>--<span \
class="Apple-converted-space"> </span><br class=""><div \
class="gmail_signature"><div dir="ltr" class=""><div class="">Jonathan \
Hunter</div>Technical Director /Telephony Developer<div class="">M:(+44) 7917 190 \
438</div><div class=""><a href="mailto:Email%3Ajhunter@voxboxcoms.co.uk" \
target="_blank" class="">Email:jhunter@voxboxcoms.co.uk</a></div><div class=""><br \
class=""></div></div></div></div></div></div></div></div></div></div></div></div></div><span \
style="font-family: Helvetica; font-size: 12px; font-style: normal; \
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: \
start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: \
0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" \
class="">_________________________________________________________________________</span><br \
style="font-family: Helvetica; font-size: 12px; font-style: normal; \
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: \
start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: \
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font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; \
letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; \
white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; \
display: inline !important;" class="">Professional FreeSWITCH Consulting \
Services:<span class="Apple-converted-space"> </span></span><br \
style="font-family: Helvetica; font-size: 12px; font-style: normal; \
font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: \
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text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; \
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class="">http://www.freeswitchsolutions.com</a><br style="font-family: Helvetica; \
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letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; \
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white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; \
display: inline !important;" class="">Official FreeSWITCH Sites</span><br \
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font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: \
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letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; \
_________________________________________________________________________
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