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List: freeswitch-users
Subject: Re: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?
From: Moishe Grunstein <max () nysolutions ! com>
Date: 2016-02-28 3:47:48
Message-ID: f9b62c614f3d498092aaf5420e7bb865 () nysolutions ! com
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Your problem is what you initially added to the ACL, if you remove it all and reload \
ACL, it should work fine.
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US
Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com>
[cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments \
* Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys \
* CMS
From: freeswitch-users-bounces@lists.freeswitch.org \
[mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of \
Brian Chow
Sent: Saturday, February 27, 2016 10:04 PM
To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org>
Subject: Re: [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?
The extensions were always registering. The clients reported as registered, and I was \
able to make outbound calls without issue. It was only inbound calls that went \
directly to voicemail instead of ringing. I also could not call extension to \
extension. After adding the cidr to the acl list both internal extension calls and \
inbound calls were working. However, it sounds like you believe that should not be \
the case based on that change?
I can post config samples later when I get back home. Or at least fusionpbx \
screenshots. The I'm not sure where fusionpbx gets all the settings from. The \
internal and external profiles all have .noload extensions, which seems different \
from the other FreeSWITCH config files. On Feb 27, 2016 5:01 PM, "Moishe Grunstein" \
<max@nysolutions.com<mailto:max@nysolutions.com>> wrote: You should not need to \
configure an acl for your cidr unless your endpoints are not registering. The only \
acl you would need is for your sip providers ip's if they are ip authenticating and \
sending traffic to your internal profile.
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650<tel:212.400.7650> 888.IPPBX.US<http://888.IPPBX.US>
Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com>
[cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments \
* Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys \
* CMS
From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> \
[mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] \
On Behalf Of Brian Chow
Sent: Friday, February 26, 2016 5:45 PM
To: FreeSWITCH Users Help \
<freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?
I think that solved it, thanks! I did have ACL configured, just apparently \
incorrectly. Out of the (fusionpbx) box I had two ACL lists, one called LAN with a \
default of allow, which I had entered my CIDR into. One called domain, which was \
default deny, but I had made an allow entry for my domain, but no CIDR. When I added \
my CIDR to the domain list, it started working.
Thanks again for walking me through the troubleshooting, sorry for such a noob \
mistake :)
On Thu, Feb 25, 2016 at 5:50 PM, Moishe Grunstein \
<max@nysolutions.com<mailto:max@nysolutions.com>> wrote: Can you show a log of a \
internal call? Are the phones showing registered? Show registrations
Did you by any chance add your ip range to the ACL.
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650<tel:212.400.7650> 888.IPPBX.US<http://888.IPPBX.US>
Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com>
[cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments \
* Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys \
* CMS
From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> \
[mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] \
On Behalf Of Brian Chow
Sent: Thursday, February 25, 2016 8:18 PM
To: FreeSWITCH Users Help \
<freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?
Moishe,
Thanks for double checking this, I hadn't thought to try an extension <-> extension \
call as it's a private server just for me, however, after creating another extension, \
I cannot make internal calls. It seems, I can only make outbound calls.
Internal -> External is working.
External -> Internal only works to the FS server, not to the extension.
Internal -> Internal does not work.
On Thu, Feb 25, 2016 at 8:12 AM, Moishe Grunstein \
<max@nysolutions.com<mailto:max@nysolutions.com>> wrote: Does internal call also go \
direct to voicemail? Are you sure you don't have a *99 before the extension number?
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650<tel:212.400.7650> 888.IPPBX.US<http://888.IPPBX.US>
Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com>
[cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments \
* Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys \
* CMS
From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> \
[mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] \
On Behalf Of Brian Chow
Sent: Thursday, February 25, 2016 11:00 AM
To: FreeSWITCH Users Help \
<freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>>
Subject: Re: [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?
Ok, in that case, what do I do next to figure out why inbound calls go directly to \
voicemail instead of ringing the extension? On Feb 25, 2016 7:57 AM, "Brian Chow" \
<brianchow@digitaldescent.net<mailto:brianchow@digitaldescent.net>> wrote:
Ok, in that case, what do I look at next to see why it goes straight to voicemail \
instead of ringing my extension? On Feb 25, 2016 5:52 AM, "Brian West" \
<brian@freeswitch.org<mailto:brian@freeswitch.org>> wrote: Its just the channel name \
so don't get tripped up by that, its just named with some default data about the \
session.
On Wed, Feb 24, 2016 at 11:33 PM, Brian Chow \
<freeswitch@digitaldescent.net<mailto:freeswitch@digitaldescent.net>> wrote: Debug \
console output: https://pastebin.freeswitch.org/24572
My fqdn only resolves inside the network, but the external-ip is configured in FS to \
use stun, which reports my external ip.
> Is your endpoint registered? How often is it set to reregister?
Yes, and the zoiper default registration expiry is 3600
> Does your router have a sip alg? Are the ports opened in your firewall?
> ish, no GUI for it, but I did make sure to disable it from the command line \
> (Ubiquiti Edgerouter). No firewall ports are explicitly open, but allow \
> bi-directional with existing states. I do get 2 way audio when calling out, and I \
> also can hear the system forwarding my call in to voicemail; the voicemail message \
> and prompts. I know asterisk is different from FS, but my asterisk experience has \
> proven that at least with asterisk, port forwarding isn't needed. Also, \
> unfortunately, I cannot get a static ip.
Thanks!
-Brian
On Wed, Feb 24, 2016 at 8:31 PM, Moishe Grunstein \
<max@nysolutions.com<mailto:max@nysolutions.com>> wrote: It is probably sending call \
to your extension@domainname, if your external ip is your domain name then you will \
see the external ip. Is your endpoint registered? How often is it set to reregister?
Does your router have a sip alg? Are the ports opened in your firewall?
Very hard to guess without a log of a call with debug enabled.
sofia global sip trace on
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650<tel:212.400.7650> 888.IPPBX.US<http://888.IPPBX.US>
Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com>
[cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments \
* Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys \
* CMS
From: freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org> \
[mailto:freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>] \
On Behalf Of Brian Chow
Sent: Wednesday, February 24, 2016 10:00 PM
To: freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>
Subject: [Freeswitch-users] Inbound calls mis-routing routing to internal extension \
with external IP?
Hello all!
I'm new to freeswitch, so I'm sure this is just a newbie configuration error. \
Sorry if it's been answered a million times, my google searches always just bring up \
the standard NAT configuration pages. I've already followed the confluence page on \
configuring NAT.
My Setup:
Freeswitch 1.6 and FusionPBX installed on a virtualized debian 8.3 instance.
SIP Provider: Flowroute
NAT: extension and freeswitch are on the same network, both of which are behind NAT \
and connecting to flowroute. I configured external sip and rtp to use stun entries. \
External profile is using $${external_rtp/sip_ip} for ext-rtp/sip respectively.
I have one DID configured to go directly to my one extension. My extension can \
register just fine. My extension can dial out. When I call my cell, the call \
connects and I have 2 way audio. When I dial my DID from my cell, I can see the call \
hitting the FS server, but instead of ringing my extension, it goes straight to my \
extensions voicemail (which I can just fine).
When I look the at the console, it appears (sorry if this is wrong, I'm only a day \
into free switch) that FS is attempting to route the call to my extension...@ my \
external ip?
I see this line in the console: 2016-02-24 18:56:10.453983 [NOTICE] \
switch_channel.c:1101 New Channel sofia/internal/<extension>@<externalip>:46072
Shouldn't that read sofia/internal/<extentsion>@<ip_of_extension> ?
Sofia Status says:
Name Type Data \
State =================================================================================================
external-ipv6 profile sip:mod_sofia@[::1]:5080 \
RUNNING (0)
external profile \
sip:mod_sofia@<external_ip>:5080<sip:mod_sofia@%3cexternal_ip%3e:5080> RUNNING \
(0) external::<uuid> gateway \
sip:<flowrouteid>@sip.flowroute.com<http://sip.flowroute.com> \
REGED
internal-ipv6 profile sip:mod_sofia@[::1]:5060 \
RUNNING (0)
internal profile \
sip:mod_sofia@<internal_ip>:5060<sip:mod_sofia@%3cinternal_ip%3e:5060> RUNNING (0) \
=================================================================================================
If I'm completely off base here, can anyone recommend where I can start looking to \
change/troubleshoot the issue? I feel like it's just me missing something, I just \
can't determine what that might be.
Thanks,
-Brian
_________________________________________________________________________
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_________________________________________________________________________
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http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
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--
Brian West
brian@freeswitch.org<mailto:brian@freeswitch.org>
[http://billing.freeswitch.org/templates/default/img/whmcslogo.png]
Twitter: @FreeSWITCH , @briankwest
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http://www.freeswitchcookbook.com
Got Bugs? Report them here<https://freeswitch.org/jira>! | Reddit: \
/r/freeswitch<https://www.reddit.com/r/freeswitch>
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M:+1918424WEST (9378) iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
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http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
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FreeSWITCH-users mailing list
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org<mailto:consulting@freeswitch.org>
http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com
FreeSWITCH-users mailing list
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org<mailto:consulting@freeswitch.org>
http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com
FreeSWITCH-users mailing list
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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org<mailto:consulting@freeswitch.org>
http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
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FreeSWITCH-users mailing list
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<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Your problem is \
what you initially added to the ACL, if you remove it all and reload ACL, it should \
work fine.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Moishe \
Grunstein<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Tornado \
Computer Systems, Inc.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">212.400.7650 \
888.IPPBX.US<br> </span><b><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#76923C">Service \
Request Email: <a href="mailto:support@nysolutions.com">support@nysolutions.com</a> \
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/"><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;text-decoration:none"><img \
border="0" width="147" height="68" style="width:1.5312in;height:.7083in" \
id="Picture_x0020_1" src="cid:image001.jpg@01D171B0.CF1B9850" \
alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#C0504D">Computer \
Networking * Managed Services * IP Video Surveillance * Network Assessments * Web \
Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * \
CMS</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> \
freeswitch-users-bounces@lists.freeswitch.org \
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Brian \
Chow<br> <b>Sent:</b> Saturday, February 27, 2016 10:04 PM<br>
<b>To:</b> FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org><br>
<b>Subject:</b> Re: [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?<o:p></o:p></span></p> <p \
class="MsoNormal"><o:p> </o:p></p> <p>The extensions were always registering. \
The clients reported as registered, and I was able to make outbound calls without \
issue. It was only inbound calls that went directly to voicemail instead of \
ringing. I also could not call extension to extension. After adding the cidr to the \
acl list both internal extension calls and inbound calls were working. However, it \
sounds like you believe that should not be the case based on that \
change?<o:p></o:p></p> <p>I can post config samples later when I get back home. \
Or at least fusionpbx screenshots. The I'm not sure where fusionpbx gets all \
the settings from. The internal and external profiles all have .noload extensions, \
which seems different from the other FreeSWITCH config files.<o:p></o:p></p>
<div>
<p class="MsoNormal">On Feb 27, 2016 5:01 PM, "Moishe Grunstein" <<a \
href="mailto:max@nysolutions.com">max@nysolutions.com</a>> wrote:<o:p></o:p></p> \
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-right:0in"> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">You should not \
need to configure an acl for your cidr unless your endpoints are not \
registering.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">The only acl you \
would need is for your sip providers ip's if they are ip authenticating and sending \
traffic to your internal profile.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Moishe \
Grunstein</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Tornado \
Computer Systems, Inc.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"><a \
href="tel:212.400.7650" target="_blank">212.400.7650</a> <a \
href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br> </span><b><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#76923C">Service \
Request Email: <a href="mailto:support@nysolutions.com" \
target="_blank">support@nysolutions.com</a> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
href="http://www.nysolutions.com/" target="_blank"><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;text-decoration:none"><img \
border="0" width="147" height="68" style="width:1.5312in;height:.7083in" \
id="_x0000_i1025" src="cid:image001.jpg@01D171B0.CF1B9850" \
alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#C0504D">Computer \
Networking * Managed Services * IP Video Surveillance * Network Assessments * Web \
Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * \
CMS</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of \
</b>Brian Chow<br> <b>Sent:</b> Friday, February 26, 2016 5:45 PM<br>
<b>To:</b> FreeSWITCH Users Help <<a \
href="mailto:freeswitch-users@lists.freeswitch.org" \
target="_blank">freeswitch-users@lists.freeswitch.org</a>><br> <b>Subject:</b> Re: \
[Freeswitch-users] Inbound calls mis-routing routing to internal extension with \
external IP?</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I think that solved it, \
thanks! I did have ACL configured, just apparently incorrectly. Out of \
the (fusionpbx) box I had two ACL lists, one called LAN with a default of allow, \
which I had entered my CIDR into. One called domain, which was default deny, \
but I had made an allow entry for my domain, but no CIDR. When I added my CIDR \
to the domain list, it started working.<o:p></o:p></p> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks again for walking \
me through the troubleshooting, sorry for such a noob mistake :) \
<o:p></o:p></p> </div>
</div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Feb 25, 2016 at \
5:50 PM, Moishe Grunstein <<a href="mailto:max@nysolutions.com" \
target="_blank">max@nysolutions.com</a>> wrote:<o:p></o:p></p> <blockquote \
style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Can you show a \
log of a internal call?</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are the phones \
showing registered? Show registrations</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Did you by any \
chance add your ip range to the ACL.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Moishe \
Grunstein</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Tornado \
Computer Systems, Inc.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"><a \
href="tel:212.400.7650" target="_blank">212.400.7650</a> <a \
href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br> </span><b><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#76923C">Service \
Request Email: <a href="mailto:support@nysolutions.com" \
target="_blank">support@nysolutions.com</a> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
href="http://www.nysolutions.com/" target="_blank"><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;text-decoration:none"><img \
border="0" width="147" height="68" style="width:1.5312in;height:.7083in" \
id="_x0000_i1026" src="cid:image001.jpg@01D171B0.CF1B9850" \
alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#C0504D">Computer \
Networking * Managed Services * IP Video Surveillance * Network Assessments * Web \
Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * \
CMS</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of \
</b>Brian Chow<br> <b>Sent:</b> Thursday, February 25, 2016 8:18 \
PM</span><o:p></o:p></p> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<b>To:</b> FreeSWITCH Users Help <<a \
href="mailto:freeswitch-users@lists.freeswitch.org" \
target="_blank">freeswitch-users@lists.freeswitch.org</a>><br> <b>Subject:</b> Re: \
[Freeswitch-users] Inbound calls mis-routing routing to internal extension with \
external IP?<o:p></o:p></p> </div>
</div>
<div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Moishe,<o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Thanks for double \
checking this, I hadn't thought to try an extension <-> extension call as it's \
a private server just for me, however, after creating another extension, I cannot \
make internal calls. It seems, I can only make outbound \
calls. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Internal -> External is \
working.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">External -> Internal \
only works to the FS server, not to the extension.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Internal -> Internal \
does not work.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Feb 25, 2016 at \
8:12 AM, Moishe Grunstein <<a href="mailto:max@nysolutions.com" \
target="_blank">max@nysolutions.com</a>> wrote:<o:p></o:p></p> <blockquote \
style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Does internal \
call also go direct to voicemail?</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are you sure you \
don't have a *99 before the extension number?</span><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Moishe \
Grunstein</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Tornado \
Computer Systems, Inc.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"><a \
href="tel:212.400.7650" target="_blank">212.400.7650</a> <a \
href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br> </span><b><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#76923C">Service \
Request Email: <a href="mailto:support@nysolutions.com" \
target="_blank">support@nysolutions.com</a> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
href="http://www.nysolutions.com/" target="_blank"><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;text-decoration:none"><img \
border="0" width="147" height="68" style="width:1.5312in;height:.7083in" \
id="_x0000_i1027" src="cid:image001.jpg@01D171B0.CF1B9850" \
alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#C0504D">Computer \
Networking * Managed Services * IP Video Surveillance * Network Assessments * Web \
Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * \
CMS</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of \
</b>Brian Chow<br> <b>Sent:</b> Thursday, February 25, 2016 11:00 AM<br>
<b>To:</b> FreeSWITCH Users Help <<a \
href="mailto:freeswitch-users@lists.freeswitch.org" \
target="_blank">freeswitch-users@lists.freeswitch.org</a>><br> <b>Subject:</b> Re: \
[Freeswitch-users] Inbound calls mis-routing routing to internal extension with \
external IP?</span><o:p></o:p></p> <div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<p>Ok, in that case, what do I do next to figure out why inbound calls go directly to \
voicemail instead of ringing the extension?<o:p></o:p></p> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On \
Feb 25, 2016 7:57 AM, "Brian Chow" <<a \
href="mailto:brianchow@digitaldescent.net" \
target="_blank">brianchow@digitaldescent.net</a>> wrote:<o:p></o:p></p> \
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> \
<p>Ok, in that case, what do I look at next to see why it goes straight to voicemail \
instead of ringing my extension?<o:p></o:p></p> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On \
Feb 25, 2016 5:52 AM, "Brian West" <<a \
href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>> \
wrote:<o:p></o:p></p> <blockquote style="border:none;border-left:solid #CCCCCC \
1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Its \
just the channel name so don't get tripped up by that, its just named with some \
default data about the session.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, Feb 24, 2016 at \
11:33 PM, Brian Chow <<a href="mailto:freeswitch@digitaldescent.net" \
target="_blank">freeswitch@digitaldescent.net</a>> wrote:<o:p></o:p></p> \
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Debug \
console output: <a href="https://pastebin.freeswitch.org/24572" \
target="_blank">https://pastebin.freeswitch.org/24572</a><o:p></o:p></p> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">My \
fqdn only resolves inside the network, but the external-ip is configured in FS to use \
stun, which reports my external ip.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">>Is your \
endpoint registered? How often is it set to reregister?</span><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Yes, and the \
zoiper default registration expiry is 3600</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">>Does your \
router have a sip alg? Are the ports opened in your firewall?</span><o:p></o:p></p> \
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">> ish, no GUI \
for it, but I did make sure to disable it from the command line (Ubiquiti \
Edgerouter). No firewall ports are explicitly open, but allow bi-directional \
with existing states. I do get 2 way audio when calling out, and I also can \
hear the system forwarding my call in to voicemail; the voicemail message and \
prompts. I know asterisk is different from FS, but my asterisk experience has \
proven that at least with asterisk, port forwarding isn't needed. Also, \
unfortunately, I cannot get a static ip.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks!</span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> \
-Brian</span><o:p></o:p></p> </div>
</div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On \
Wed, Feb 24, 2016 at 8:31 PM, Moishe Grunstein <<a \
href="mailto:max@nysolutions.com" target="_blank">max@nysolutions.com</a>> \
wrote:<o:p></o:p></p> </div>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"> <div>
<div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">It is probably \
sending call to your extension@domainname, if your external ip is your domain name \
then you will see the external ip.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Is your endpoint \
registered? How often is it set to reregister?</span><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Does your router \
have a sip alg? Are the ports opened in your firewall?</span><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Very hard to \
guess without a log of a call with debug enabled.</span><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">sofia global sip \
trace on</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Moishe \
Grunstein</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399">Tornado \
Computer Systems, Inc.</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#333399"><a \
href="tel:212.400.7650" target="_blank">212.400.7650</a> <a \
href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br> </span><b><span \
style="font-size:7.5pt;font-family:"Verdana",sans-serif;color:#76923C">Service \
Request Email: <a href="mailto:support@nysolutions.com" \
target="_blank">support@nysolutions.com</a> </span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
href="http://www.nysolutions.com/" target="_blank"><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;text-decoration:none"><img \
border="0" width="147" height="68" style="width:1.5312in;height:.7083in" \
id="_x0000_i1028" src="cid:image001.jpg@01D171B0.CF1B9850" \
alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:8.0pt;font-family:"Calibri",sans-serif;color:#C0504D">Computer \
Networking * Managed Services * IP Video Surveillance * Network Assessments * Web \
Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * \
CMS</span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a \
href="mailto:freeswitch-users-bounces@lists.freeswitch.org" \
target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of \
</b>Brian Chow<br> <b>Sent:</b> Wednesday, February 24, 2016 10:00 PM<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">
freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> [Freeswitch-users] Inbound calls mis-routing routing to internal \
extension with external IP?</span><o:p></o:p></p> <div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello all!<o:p></o:p></p> \
<div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> I'm new to \
freeswitch, so I'm sure this is just a newbie configuration error. Sorry if \
it's been answered a million times, my google searches always just bring up the \
standard NAT configuration pages. I've already followed the confluence page on \
configuring NAT.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">My \
Setup:<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Freeswitch 1.6 and \
FusionPBX installed on a virtualized debian 8.3 instance.<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">SIP \
Provider: Flowroute<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">NAT: \
extension and freeswitch are on the same network, both of which are behind NAT and \
connecting to flowroute. I configured external sip and rtp to use stun \
entries. External profile is using $${external_rtp/sip_ip} for ext-rtp/sip \
respectively. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I \
have one DID configured to go directly to my one extension. My extension can \
register just fine. My extension can dial out. When I call my cell, the \
call connects and I have 2 way audio. When I dial my DID from my cell, I can \
see the call hitting the FS server, but instead of ringing my extension, it goes \
straight to my extensions voicemail (which I can just fine).<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">When \
I look the at the console, it appears (sorry if this is wrong, I'm only a day into \
free switch) that FS is attempting to route the call to my extension...@ my external \
ip?<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I see \
this line in the console: 2016-02-24 18:56:10.453983 [NOTICE] \
switch_channel.c:1101 New Channel \
sofia/internal/<extension>@<b><externalip></b>:46072<o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Shouldn't that read \
sofia/internal/<extentsion>@<ip_of_extension> ?<o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sofia \
Status says:<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
\
Name Type \
\
Data State<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">=========================== \
======================================================================<o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
external-ipv6 profile \
<a \
href="sip:mod_sofia@[::1]:5080">sip:mod_sofia@[::1]:5080</a> \
RUNNING (0)<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
external \
profile <a \
href="sip:mod_sofia@%3cexternal_ip%3e:5080">sip:mod_sofia@<external_ip>:5080</a> \
RUNNING (0)<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">external::<uuid> \
gateway \
sip:<flowrouteid>@<a href="http://sip.flowroute.com" \
target="_blank">sip.flowroute.com</a> \
REGED<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
internal-ipv6 profile \
<a \
href="sip:mod_sofia@[::1]:5060">sip:mod_sofia@[::1]:5060</a> \
RUNNING (0)<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
internal \
profile <a \
href="sip:mod_sofia@%3cinternal_ip%3e:5060">sip:mod_sofia@<internal_ip>:5060</a> \
RUNNING (0)<o:p></o:p></p> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">=========================== \
======================================================================<o:p></o:p></p> \
</div> </div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If \
I'm completely off base here, can anyone recommend where I can start looking to \
change/troubleshoot the issue? I feel like it's just me missing something, I \
just can't determine what that might be.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,<o:p></o:p></p> \
</div> <div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> \
-Brian<o:p></o:p></p> </div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> </div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" \
target="_blank">consulting@freeswitch.org</a><br> <a \
href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br> \
_________________________________________________________________________<br> \
Professional FreeSWITCH Consulting Services:<br> <a \
href="mailto:consulting@freeswitch.org" \
target="_blank">consulting@freeswitch.org</a><br> <a \
href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<br clear="all">
<o:p></o:p></p>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">-- <o:p></o:p></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p><b><i><span style="font-size:13.5pt;font-family:"Courier New"">Brian \
West</span></i></b><span style="font-family:"Courier New""><br> \
</span><span style="font-size:10.0pt;font-family:"Courier New""><a \
href="mailto:brian@freeswitch.org" \
target="_blank">brian@freeswitch.org</a></span><o:p></o:p></p> <p><span \
style="font-size:7.5pt;font-family:"Courier New""><img border="0" \
id="_x0000_i1029" src="http://billing.freeswitch.org/templates/default/img/whmcslogo.png"></span><o:p></o:p></p>
<p><b><i><span style="font-size:10.0pt;font-family:"Courier New"">Twitter: \
@FreeSWITCH , @briankwest</span></i></b><span \
style="font-size:10.0pt;font-family:"Courier New""><br> <a \
href="http://www.freeswitchbook.com" \
target="_blank">http://www.freeswitchbook.com</a><br> <a \
href="http://www.freeswitchcookbook.com" \
target="_blank">http://www.freeswitchcookbook.com</a></span><o:p></o:p></p> <p><span \
style="font-family:"Courier New"">Got Bugs? Report them <a \
href="https://freeswitch.org/jira" target="_blank"> here</a>! | Reddit: <a \
href="https://www.reddit.com/r/freeswitch" \
target="_blank">/r/freeswitch</a></span><o:p></o:p></p> <p><b><span \
style="font-size:10.0pt;font-family:"Courier New"">T:</span></b><span \
style="font-size:10.0pt;font-family:"Courier New""><a \
href="tel:%2B19184209001" target="_blank">+19184209001</a> | <b>F:</b><a \
href="tel:%2B19184209002" target="_blank">+19184209002</a> | \
<b>M:</b>+1918424WEST (9378)<br> <b>iNUM:</b>+883 5100 1420 9001 \
| <b>ISN:</b>410*543 | <b>Skype:</b>briankwest</span><o:p></o:p></p> </div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" \
target="_blank">consulting@freeswitch.org</a><br> <a \
href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" \
target="_blank">consulting@freeswitch.org</a><br> <a \
href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
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style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
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</div>
</div>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" \
target="_blank">consulting@freeswitch.org</a><br> <a \
href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" \
target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br> <a \
href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
</div> </div>
</div>
<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" \
target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" \
target="_blank">http://confluence.freeswitch.org</a><br> <a \
href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br> <br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br> \
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" \
target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br> \
<a href="http://www.freeswitch.org" \
target="_blank">http://www.freeswitch.org</a><o:p></o:p></p> </blockquote>
</div>
</div>
</body>
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["image001.jpg" (image/jpeg)]
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com
Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com
FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org
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