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List:       freeswitch-dev
Subject:    [Freeswitch-dev] mod_callcenter + XML CDR
From:       Sayyed Mohammad Emami Razavi <emamirazavi () gmail ! com>
Date:       2013-07-24 5:22:48
Message-ID: CAJEstwOg9bQR9Wsdy3g_BdWrvT3B=ne7-4gUz1h47j9GfwLJGg () mail ! gmail ! com
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Sometimes that the member joins to one queue but no one answer his/her
call. Assume his/her call will be hanged up with callcenter queue waiting
limitations. Is there any solution to make bold this state(hanging up) in
XML CDRs? I give name to this state 'missed calls' made from members to
callcenter and no body answer them! This is an important feature in the
callcenters. Thanks.

[Attachment #5 (text/html)]

<div dir="ltr">Sometimes that the member joins to one queue but no one answer his/her \
call. Assume his/her call will be hanged up with callcenter queue waiting \
limitations. Is there any solution to make bold this state(hanging up) in XML CDRs? I \
give name to this state &#39;missed calls&#39; made from members to callcenter and no \
body answer them! This is an important feature in the callcenters. Thanks. <br>

</div>



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