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List: freeswitch-dev
Subject: Re: [Freeswitch-dev] Level3 and 25s failover
From: Anthony Minessale <anthony.minessale () gmail ! com>
Date: 2012-08-11 19:16:54
Message-ID: CAKbxfG_mSTMYBSqZm-3a6rKuhpcxLkBNJpdc5yLcut15GJE8RA () mail ! gmail ! com
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That seems like a strange rule.
I would think that if you sent any form of progress indication 18x that
they should wait a lot longer than 25
On Aug 11, 2012 9:04 AM, "Tom Parrott" <tomp@tomp.co.uk> wrote:
> Hi,
>
> The company I work for get toll-free numbers from Level3 via
> Bandwidth.com which are terminated on several Freeswitch servers using
> DNS SRV records.
>
> Annoyingly Level3 have a 'feature' where they will failover a call to a
> different server if the call is not answered in 25 seconds.
>
> In the UK, the provider we use has a similar failover setting, but as
> soon as early media is sent the fail-over mechanism is stopped and you
> can ring for as long as you need to.
>
> I have been told by Level3 that it is a known issue, but not something
> they can/will change, and that calls should be answered within 25 seconds.
>
> I tend to agree, however I forward calls to our customer's PSTN numbers,
> and they do not always answer within that time.
>
> This causes duplicate call records when the call fails over. For a call
> analytics company, this causes serious problems in statistics.
>
> Does anyone have any experience with Level3 and this strange behaviour?
>
> Thanks
> Tom
>
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting@freeswitch.org
> http://www.freeswitchsolutions.com
>
> FreeSWITCH-powered IP PBX: The CudaTel Communication Server
> http://www.cudatel.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
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>
> Join Us At ClueCon - Aug 7-9, 2012
>
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[Attachment #5 (text/html)]
<p>That seems like a strange rule.<br>
I would think that if you sent any form of progress indication 18x that they should \
wait a lot longer than 25</p> <div class="gmail_quote">On Aug 11, 2012 9:04 AM, \
"Tom Parrott" <<a href="mailto:tomp@tomp.co.uk">tomp@tomp.co.uk</a>> \
wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 \
.8ex;border-left:1px #ccc solid;padding-left:1ex"> Hi,<br>
<br>
The company I work for get toll-free numbers from Level3 via<br>
Bandwidth.com which are terminated on several Freeswitch servers using<br>
DNS SRV records.<br>
<br>
Annoyingly Level3 have a 'feature' where they will failover a call to a<br>
different server if the call is not answered in 25 seconds.<br>
<br>
In the UK, the provider we use has a similar failover setting, but as<br>
soon as early media is sent the fail-over mechanism is stopped and you<br>
can ring for as long as you need to.<br>
<br>
I have been told by Level3 that it is a known issue, but not something<br>
they can/will change, and that calls should be answered within 25 seconds.<br>
<br>
I tend to agree, however I forward calls to our customer's PSTN numbers,<br>
and they do not always answer within that time.<br>
<br>
This causes duplicate call records when the call fails over. For a call<br>
analytics company, this causes serious problems in statistics.<br>
<br>
Does anyone have any experience with Level3 and this strange behaviour?<br>
<br>
Thanks<br>
Tom<br>
<br>
<br>
<br>
<br>
_________________________________________________________________________<br>
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target="_blank">http://www.freeswitchsolutions.com</a><br> <br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
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<br>
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target="_blank">http://www.cluecon.com</a><br> <br>
Join Us At ClueCon - Aug 7-9, 2012<br>
<br>
FreeSWITCH-dev mailing list<br>
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target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev</a><br> \
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</blockquote></div>
_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com
Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-dev mailing list
FreeSWITCH-dev@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-dev
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