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List:       firewall-1
Subject:    Re: [FW-1] How to get a checkpoint rep ASAP
From:       Cory Rau <cory () BULLPEN-TECH ! COM>
Date:       2008-06-21 12:01:54
Message-ID: D66F4CE1-3F1D-44FB-9350-BB2BB90E0655 () bullpen-tech ! com
[Download RAW message or body]

Did you purchase a support contract when you purchased the box?  I  
assume so since Check Point doesn't like to talk to you for even a  
minute without a valid maintenance contract...even if you're a partner  
with a Not For Resale box!  We've had our share of frustration with  
that whole deal.


Cory

On Jun 20, 2008, at 7:48 PM, Ray wrote:

> What's the problem?
>
> Ray
>
>> Date: Fri, 20 Jun 2008 12:25:18 -0400
>> From: kwarden@MPR.COM
>> Subject: [FW-1] How to get a checkpoint rep ASAP
>> To: FW-1-MAILINGLIST@AMADEUS.US.CHECKPOINT.COM
>>
>> Hi all,
>>
>> UTM-1 appliance; Secureplatform; R62
>>
>> Have contacted Professional Services with Checkpoint and I have to  
>> wait
>> for them to call me back - who know how long.
>>
>> Have tried two local companies that only do Checkpoint work.  One  
>> was on
>> contract to be here Thursday and their whole staff of experienced  
>> techs
>> was called off on a job.
>>
>> Our old checkpoint guy knows nothing about our appliance - he's old
>> school UNIX FW NG.  Poor guy couldn't even help me with minor issues
>> when bringing the box into production.
>>
>> Any help is greatly appreciated.
>> Kim
>>
>>
>>
>> Scanned by Check Point Total Security Gateway.
>>
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>
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Scanned by Check Point Total Security Gateway.

=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to LISTSERV@amadeus.us.checkpoint.com
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
fw-1-owner@ts.checkpoint.com
=================================================
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