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List:       firewall-1
Subject:    Re: [FW-1] WebSense UFP Integration
From:       "Aylton Souza, CISSP" <ayltonsz () DIALDATA ! COM ! BR>
Date:       2002-08-31 9:41:06
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Websense UFP IntegrationBruno,

A few things you may take a look:

Security servers - How many users are there using internet access (http)?
Depending on your configuration, the problem may be related to memory, cpu, file \
descriptors, # of simultaneous connections supported in your configuration (you may \
change that), or something.

Something may also help is to add to crontab something like fw ctl pstat, lsof, fw \
tab -t connections -s and other debug commands (including debug to httpd process) to \
collect more info and co-relate events that may lead you to this problem,

Security servers may be tough to debug, but with some adjusts it works fine,

Best regards

Aylton

----- Original Message ----- 
  From: Bruno Nilo Santiago Silva 
  To: FW-1-MAILINGLIST@beethoven.us.checkpoint.com 
  Sent: Monday, September 02, 2002 7:23 AM
  Subject: Re: [FW-1] WebSense UFP Integration


  I already talked to the Websense support and I was informed about a possible \
configuration problem with the FW1 version I use.

  We are not exceeding the quantity of licensed users.

    ----- Original Message ----- 
    From: Walker, Mike 
    To: FW-1-MAILINGLIST@beethoven.us.checkpoint.com 
    Sent: Friday, August 30, 2002 4:59 PM
    Subject: Re: [FW-1] WebSense UFP Integration


     R U exceeding you user/connect licenses ?
      -----Original Message-----
      From: Zeltser, Roman [mailto:Roman.Zeltser@SSA.GOV]
      Sent: Friday, August 30, 2002 12:43 PM
      To: FW-1-MAILINGLIST@beethoven.us.checkpoint.com
      Subject: Re: [FW-1] WebSense UFP Integration


      Did you talk to WebSense tech support?

      ********************************** 
      Roman Zeltser, 
      @National Computer Center, DNE
      RS Information Systems  
        

        -----Original Message-----
        From: Bruno Nilo Santiago Silva [mailto:bruno@EINSTEIN.BR]
        Sent: Friday, August 30, 2002 6:51 AM
        To: FW-1-MAILINGLIST@beethoven.us.checkpoint.com
        Subject: [FW-1] Websense UFP Integration


        Hi, 

        We encountered problems integrating Websense with Checkpoint FW-1 \
SecurePlatform FP2. There was no problem after we activated URL verification. But \
after a while (4 to 5 hours) the internet access started to be slow and many pages \
weren't accessable anymore, nor categroized. Sending back an error-message to the \
firewall: "FW: Access Denied". The firewall reacts normally after executing the \
commands cpstop and cpstart.

        Someone can help me? 

        Thanks, 
        Bruno Silva 



        ---
        Incoming mail is certified Virus Free.
        Checked by AVG anti-virus system (http://www.grisoft.com).
        Version: 6.0.384 / Virus Database: 216 - Release Date: 8/21/2002




      ---
      Outgoing mail is certified Virus Free.
      Checked by AVG anti-virus system (http://www.grisoft.com).
      Version: 6.0.384 / Virus Database: 216 - Release Date: 8/21/2002





    St. Joseph. Celebrating 100 Years Of Healthcare You Can Have Faith In. 

    (1902-2002) 


    ++++++++++++++++++++++ Confidentiality Notice +++++++++++++++++++++

    The information in this e-mail may be confidential and/or privileged. This e-mail \
is intended to be reviewed by only the individual or organization named above. If you \
are not the intended recipient or an authorized representative of the intended \
recipient, you are hereby notified that any review, dissemination or copying of this \
e-mail and its attachments, if any, or the information contained herein is \
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sender by return e-mail and delete this e-mail from your system. 

    Thank You.


[Attachment #3 (text/html)]

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<HTML><HEAD><TITLE>Websense UFP Integration</TITLE>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
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<DIV><FONT face=Arial size=2>Bruno,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>A few things you may take a look:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Security servers - How many users are there using 
internet access (http)?</FONT></DIV>
<DIV><FONT face=Arial size=2>Depending on your configuration, the problem may be 
related to memory, cpu, file descriptors, # of simultaneous connections 
supported in your configuration (you may change that), or 
something.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Something may also help is to add to crontab 
something like fw ctl pstat, lsof, fw tab -t connections -s and other debug 
commands (including debug to httpd process) to collect more info and co-relate 
events that may lead you to this problem,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Security servers may be tough to debug, but with 
some adjusts it works fine,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Best regards</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Aylton</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV>----- Original Message ----- </DIV>
<BLOCKQUOTE dir=ltr 
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 \
2px solid; MARGIN-RIGHT: 0px">  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  <A title=bruno_nilo@HOTMAIL.COM href="mailto:bruno_nilo@HOTMAIL.COM">Bruno 
  Nilo Santiago Silva</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>To:</B> <A 
  title=FW-1-MAILINGLIST@beethoven.us.checkpoint.com 
  href="mailto:FW-1-MAILINGLIST@beethoven.us.checkpoint.com">FW-1-MAILINGLIST@beethoven.us.checkpoint.com</A> \
  </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, September 02, 2002 7:23 
  AM</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [FW-1] WebSense UFP 
  Integration</DIV>
  <DIV><BR></DIV>
  <DIV>
  <P><FONT color=#008000>I already talked to the Websense support and I was 
  informed about a possible configuration problem with the FW1 version I 
  use.</FONT></P>
  <P><FONT color=#008000>We are not exceeding the quantity of licensed 
  users.</FONT></P></DIV>
  <BLOCKQUOTE dir=ltr 
  style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: \
#000000 2px solid; MARGIN-RIGHT: 0px">  <DIV style="FONT: 10pt arial">----- Original \
Message ----- </DIV>  <DIV 
    style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
    <A title=MikeW@SJHS.ORG href="mailto:MikeW@SJHS.ORG">Walker, Mike</A> </DIV>
    <DIV style="FONT: 10pt arial"><B>To:</B> <A 
    title=FW-1-MAILINGLIST@beethoven.us.checkpoint.com 
    href="mailto:FW-1-MAILINGLIST@beethoven.us.checkpoint.com">FW-1-MAILINGLIST@beethoven.us.checkpoint.com</A> \
  </DIV>
    <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, August 30, 2002 4:59 
    PM</DIV>
    <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [FW-1] WebSense UFP 
    Integration</DIV>
    <DIV><BR></DIV>
    <DIV><FONT face=Arial color=#ff0000 size=2><SPAN 
    class=257585819-30082002>&nbsp;R U exceeding you user/connect licenses 
    ?</SPAN></FONT></DIV>
    <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
      <DIV class=OutlookMessageHeader><FONT face="Times New Roman" 
      size=2>-----Original Message-----<BR><B>From:</B> Zeltser, Roman 
      [mailto:Roman.Zeltser@SSA.GOV]<BR><B>Sent:</B> Friday, August 30, 2002 
      12:43 PM<BR><B>To:</B> <A 
      href="mailto:FW-1-MAILINGLIST@beethoven.us.checkpoint.com">FW-1-MAILINGLIST@beethoven.us.checkpoint.com</A><BR><B>Subject:</B> \
  Re: [FW-1] WebSense UFP Integration<BR><BR></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=125474218-30082002>Did you talk to WebSense tech 
      support?</SPAN></FONT></DIV>
      <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
      <DIV class=Section1>
      <P><B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: \
Arial">**********************************</SPAN></B>   <BR><B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: Arial">Roman 
      Zeltser,</SPAN></B> <BR><B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">@National 
      Computer Center</SPAN></B><B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: Arial">,</SPAN></B> 
      <B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: \
                Arial">DNE</SPAN></B><BR><B><SPAN 
      style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: Arial">RS Information 
      Systems <SPAN style="mso-spacerun: yes">&nbsp;</SPAN></SPAN></B><BR>&nbsp; 
      </P></DIV>
      <BLOCKQUOTE style="MARGIN-RIGHT: 0px">
        <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
        size=2>-----Original Message-----<BR><B>From:</B> Bruno Nilo Santiago 
        Silva [mailto:bruno@EINSTEIN.BR]<BR><B>Sent:</B> Friday, August 30, 2002 
        6:51 AM<BR><B>To:</B> 
        FW-1-MAILINGLIST@beethoven.us.checkpoint.com<BR><B>Subject:</B> [FW-1] 
        Websense UFP Integration<BR><BR></DIV></FONT>
        <P><FONT size=2>Hi,</FONT> </P>
        <P><FONT size=2>We encountered problems integrating Websense with 
        Checkpoint FW-1 SecurePlatform FP2. There was no problem after we 
        activated URL verification. But after a while (4 to 5 hours) the 
        internet access started to be slow and many pages weren't accessable 
        anymore, nor categroized. Sending back an error-message to the firewall: 
        "FW: Access Denied". The firewall reacts normally after executing the 
        commands cpstop and cpstart.</FONT></P>
        <P><FONT size=2>Someone can help me?</FONT> </P>
        <P><FONT size=2>Thanks,</FONT> <BR><FONT size=2>Bruno Silva</FONT> 
        </P><BR>
        <P><FONT size=2>---<BR>Incoming mail is certified Virus Free.<BR>Checked 
        by AVG anti-virus system (http://www.grisoft.com).<BR>Version: 6.0.384 / 
        Virus Database: 216 - Release Date: 
      8/21/2002<BR></FONT></P></BLOCKQUOTE><BR>
      <P><FONT size=2>---<BR>Outgoing mail is certified Virus Free.<BR>Checked 
      by AVG anti-virus system (http://www.grisoft.com).<BR>Version: 6.0.384 / 
      Virus Database: 216 - Release Date: 
8/21/2002<BR></FONT></P></BLOCKQUOTE><BR>
    <P><I><FONT face=Arial size=2></FONT></I></P>
    <P><I><FONT face=Arial size=2>St. Joseph. Celebrating 100 Years Of 
    Healthcare You Can Have Faith In. </FONT></I></P>
    <P><I><FONT face=Arial size=2>(1902-2002) </FONT></I></P>
    <P><FONT face=Arial size=2></FONT></P>
    <P><B><FONT face=Arial size=2>++++++++++++++++++++++ Confidentiality Notice 
    +++++++++++++++++++++</FONT></B></P>
    <P><FONT face=Arial size=2>The information in this e-mail may be 
    confidential and/or privileged. This e-mail is intended to be reviewed by 
    only the individual or organization named above. If you are not the intended 
    recipient or an authorized representative of the intended recipient, you are 
    hereby notified that any review, dissemination or copying of this e-mail and 
    its attachments, if any, or the information contained herein is prohibited. 
    If you have received this e-mail in error, please immediately notify the 
    sender by return e-mail and delete this e-mail from your system. </FONT></P>
    <P><FONT face=Arial size=2>Thank 
You.</FONT></P></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>


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