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List: evolution
Subject: Re: [Evolution] IMAP problems evolution 3.30.1-1build1
From: "Dr. John H. Lauterbach" <john () lauterbachandassociates ! net>
Date: 2018-11-12 22:12:29
Message-ID: c553d9ade7fc42c12f1aa4153f52406309d80455.camel () lauterbachandassociates ! net
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On Mon, 2018-11-12 at 12:21 +0100, Milan Crha via evolution-list wrote:
> On Sat, 2018-11-10 at 19:31 -0500, Dr. John H. Lauterbach wrote:
> > Is the following a correct course of action to solve the problem?
>
> Hi,I'm sorry to ask, but what does "the problem" mean here, please?
> Doesit have anything to do with the other thread you've opened, named
> "Mailauthentication request"? Knowing what "the problem" is might help
> toidentify the cause and eventually fix it and/or guide you in the
> rightdirection.
> For example, some errors are not getting it to the GUI, they areprinted only
> on the console, thus try to run evolution from a terminaland watch it for any
> issue. If you want to see some debugging,especially what evolution sent to the
> server and what the serverresponded, then run evolution from a terminal like
> this:
> $ CAMEL_DEBUG=imapx:io evolution
> Being it about that "Mail authentication request", you might see some"LOGIN"
> attempts around the time when the password prompt opens.Evolution asks for
> credentials only if the server responded that thecredentials are wrong. There
> had been some issues with it in the past,but I believe the 3.30.1 might have
> them all fixed. There had beensemi-related issue fixed for 3.30.2:
> https://gitlab.gnome.org/GNOME/evolution-data-server/issues/36
> but I doubt it's what you face (there is required server reachabilitychange to
> reproduce it).
> If you think an IMAP account is corrupted, then close evolution anddelete its
> local cache from ~/.cache/evoluton/mail/<account-uid>/ .Evolution will
> recreate t the next time you run it. It'll mean that allthe server-side data
> which had been in the cache are downloaded again.Also custom folder properties
> can be lost with this cache refresh. Onthe other hand it works the same as
> doing a backup and restore from it,because backup also doesn't save data from
> the ~/.cache/ (because itreflects server-side data, thus there is (usually) no
> need for it). Bye, Milan
> P.S.: by the way, are you aware that your HTML mail has set a graycolor for
> the text, thus it's kind of harder to read (definitely harderthan pure black
> text color) and a similar color is used to "lowlight"quoted text, thus all of
> it looks like a quotation, only without theleading ">" or the HTML bar "|"? I
> do not know, maybe you've it thisway on purpose. I'm mentioning it here just
> in case you might notintent to have it that way.
> _______________________________________________evolution-list mailing
> listevolution-list@gnome.org
> To change your list options or unsubscribe, visit ...
> https://mail.gnome.org/mailman/listinfo/evolution-list
Hello Milan: Thank you very much for your help. You SOLVED THE PROBLEM when
you suggested to "then close evolution and delete its local cache from
~/.cache/evoluton/mail/<account-uid>/"
Once I deleted the cache files you suggested, the other email accounts started
working correctly as IMAP.
Your suggestion also explains why all email accounts would work as IMAP on a
totally new install of evolution 3.30.1-1build1 but would not work on existing
installations.
Thank you again for your help.
John
[Attachment #5 (text/html)]
<html dir="ltr"><head></head><body style="text-align:left; direction:ltr;" \
bgcolor="#ffffff" text="#4c4c4c" link="#007aa6" vlink="#007aa6"><div>On Mon, \
2018-11-12 at 12:21 +0100, Milan Crha via evolution-list wrote:</div><blockquote \
type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf \
solid;padding-left:1ex"><pre>On Sat, 2018-11-10 at 19:31 -0500, Dr. John H. \
Lauterbach wrote:</pre><blockquote type="cite" style="margin:0 0 0 .8ex; \
border-left:2px #729fcf solid;padding-left:1ex"><pre>Is the following a correct \
course of action to solve the \
problem?</pre></blockquote><pre><br></pre><pre> Hi,</pre><pre>I'm sorry to ask, but \
what does "the problem" mean here, please? Does</pre><pre>it have anything to do with \
the other thread you've opened, named "Mail</pre><pre>authentication request"? \
Knowing what "the problem" is might help to</pre><pre>identify the cause and \
eventually fix it and/or guide you in the \
right</pre><pre>direction.</pre><pre><br></pre><pre>For example, some errors are not \
getting it to the GUI, they are</pre><pre>printed only on the console, thus try to \
run evolution from a terminal</pre><pre>and watch it for any issue. If you want to \
see some debugging,</pre><pre>especially what evolution sent to the server and what \
the server</pre><pre>responded, then run evolution from a terminal like \
this:</pre><pre><br></pre><pre> $ CAMEL_DEBUG=imapx:io \
evolution</pre><pre><br></pre><pre>Being it about that "Mail authentication request", \
you might see some</pre><pre>"LOGIN" attempts around the time when the password \
prompt opens.</pre><pre>Evolution asks for credentials only if the server responded \
that the</pre><pre>credentials are wrong. There had been some issues with it in the \
past,</pre><pre>but I believe the 3.30.1 might have them all fixed. There had \
been</pre><pre>semi-related issue fixed for 3.30.2:</pre><a \
href="https://gitlab.gnome.org/GNOME/evolution-data-server/issues/36"><pre>https://git \
lab.gnome.org/GNOME/evolution-data-server/issues/36</pre></a><pre><br></pre><pre>but \
I doubt it's what you face (there is required server reachability</pre><pre>change to \
reproduce it).</pre><pre><br></pre><pre>If you think an IMAP account is corrupted, \
then close evolution and</pre><pre>delete its local cache from \
~/.cache/evoluton/mail/<account-uid>/ .</pre><pre>Evolution will recreate t the \
next time you run it. It'll mean that all</pre><pre>the server-side data which had \
been in the cache are downloaded again.</pre><pre>Also custom folder properties can \
be lost with this cache refresh. On</pre><pre>the other hand it works the same as \
doing a backup and restore from it,</pre><pre>because backup also doesn't save data \
from the ~/.cache/ (because it</pre><pre>reflects server-side data, thus there is \
(usually) no need for \
it).</pre><pre> Bye,</pre><pre> Milan</pre><pre><br></pre><pre>P.S.: by the way, are \
you aware that your HTML mail has set a gray</pre><pre>color for the text, thus it's \
kind of harder to read (definitely harder</pre><pre>than pure black text color) and a \
similar color is used to "lowlight"</pre><pre>quoted text, thus all of it looks like \
a quotation, only without the</pre><pre>leading ">" or the HTML bar "|"? I do not \
know, maybe you've it this</pre><pre>way on purpose. I'm mentioning it here just in \
case you might not</pre><pre>intent to have it that \
way.</pre><pre><br></pre><pre>_______________________________________________</pre><pre>evolution-list \
mailing list</pre><a \
href="mailto:evolution-list@gnome.org"><pre>evolution-list@gnome.org</pre></a><pre><br></pre><pre>To \
change your list options or unsubscribe, visit ...</pre><a \
href="https://mail.gnome.org/mailman/listinfo/evolution-list"><pre>https://mail.gnome. \
org/mailman/listinfo/evolution-list</pre></a><pre><br></pre></blockquote><div>Hello \
Milan: Thank you very much for your help. You SOLVED THE PROBLEM when you suggested \
to "then close evolution and <span style="color: rgb(51, 51, 0);">delete its local \
cache from ~/.cache/evoluton/mail/<account-uid>/"</span></div><div><font \
size="2"></font><br></div><div>Once I deleted the cache files you suggested, the \
other email accounts started working correctly as IMAP.</div><div><br></div><div>Your \
suggestion also explains why all email accounts would work as IMAP on a totally new \
install of evolution 3.30.1-1build1 but would not work on existing \
installations.</div><div><br></div><div>Thank you again for your \
help.</div><div><br></div><div>John</div></body></html>
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