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List:       elecraft
Subject:    Re: [Elecraft] Brand New KX2 Issues
From:       "R.S. via Elecraft" <elecraft () mailman ! qth ! net>
Date:       2023-08-30 20:00:52
Message-ID: 1959073786.1493548.1693425652217 () mail ! yahoo ! com
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Thanks again Wayne. I saw your message on the other group list. Appreciate your help.
Ryan W6ZAR

Sent from Yahoo Mail on Android 
 
  On Wed, Aug 30, 2023 at 12:34 PM, Wayne Burdick<n6kr@elecraft.com> wrote:   Hi \
Ryan,

As I just posted to the KX group list, I'll be looking at your rig myself as this may \
be a firmware issue.

73,
Wayne
N6KR


> On Aug 30, 2023, at 12:25 PM, R.S. via Elecraft <elecraft@mailman.qth.net> wrote:
> 
> Hello all,
> I ordered a KX2 with all the options back on March 27th of this year and received \
>                 it on July 12th. Out of the box it was having issues.  For example,
> -When pressing PTT button on factory mic it will change frequency intermittently.
> -MIC UP/DOWN buttons put KX2 into TX mode briefly intermittently.
> -INT Mic and EXT Mic will display randomly when pressing any mic buttons.
> After experiencing these issues I called Elecraft and they immediately sent me a \
> replacement mic but the problems still persisted. So I was instructed to send the \
> radio back at my expense ($50 USPS insured) to Elecraft so they could diagnose it. \
> I sent the radio back on July 21. After being at Elecraft for a month I was \
> informed that they could only replicate the random INT Mic /EXT mic display \
> flashing on the screen but could not duplicate the other issues I complained about. \
> I told them to keep trying because it happens fairly often and obviously makes for \
> a difficult QSO when you keep having to adjust the VFO to stay on frequency.  So \
> fast forward to today when I get an email stating they are sending the radio back \
> to me with no fix and no resolution. Only that there could be a possible firmware \
> fix in the future. I really do not think this is acceptable.  I am curious to see \
> if anyone else has experienced the same issues with their KX2 and what did they do \
> to resolve the issue. Thanks and 73,Ryan W6ZAR
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