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List:       dragonidsuser
Subject:    Re: Problem w/ Squire & W2K
From:       Mark Day/MNA <Mark_Day () MANULIFE-VENTURE ! COM>
Date:       2001-08-23 14:39:18
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No.  No error 8.  And we didn't have any problems with the key.  The
installation went smooth.  Just starting it is the problem.


Mark S. Day
Network Security Manager
Manulife Financial, Boston
(617) 663-3417 (voice)
(617) 663-3367 (fax)
Mark_Day@manulife-venture.com




                    "Wade, Mark"
                    <MAW@PARA-PROTECT.COM>              To:
                    Sent by: Dragon IDS User's          DRAGONIDS-USERS@PEACH.EASE.LSOFT.COM
                    List                                cc:
                    <DRAGONIDS-USERS@PEACH.EASE.        Subject:     Re: Problem w/ Squire & W2K
                    LSOFT.COM>


                    08/23/2001 10:25 AM
                    Please respond to Dragon IDS
                    User's List






Was the problem listed as Error 8 or something like that?  I know I ran
into
problems b/c when I registered the key, I did so under the name and it was
all lowercase.  W/ WinNT/2000, the system name is automatically
capitalized.
So, we had to request a new key with all caps.  I know that it installed
fine, but it wouldn't let me start the service.

mark

-----Original Message-----
From: Mark Day/MNA [mailto:Mark_Day@MANULIFE-VENTURE.COM]
Sent: Thursday, August 23, 2001 9:58 AM
To: DRAGONIDS-USERS@PEACH.EASE.LSOFT.COM
Subject: Problem w/ Squire & W2K


Hi everyone, I was hoping that someone here might have run into the same or
similar problem with getting Squire to run on a Windows 2000 box.

We went to install the software as admin, and had no problems.  When we
went to check to see if the service was running, it was not, so, logically,
we told it to run.

Then we got this strange dialog box that I have never seen Windows use
before, it said something to the effect of:  "Windows will not allow this
service to run.  If it is a Microsoft product, please contact Microsoft, if
it is a third-party tool, please contact the vendor."

We've removed the instance of Squire, and reinstalled it a couple times to
make certain nothing got messed up.  But, alas, to no avail.

Anyone else run into this issue?


Mark S. Day
Network Security Manager
Manulife Financial, Boston
(617) 663-3417 (voice)
(617) 663-3367 (fax)
Mark_Day@manulife-venture.com

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