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List:       cups
Subject:    Re: [cups.general] cannot print from adobe reader
From:       Kurt Pfeifle <k1pfeifle () gmx ! net>
Date:       2007-11-21 11:33:46
Message-ID: 31367-cups.general () news ! easysw ! com
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Karl Rößmann wrote:
> 
> Hi,
> I still have the problem:

I've got a problem too:

you use a posting from Helge, which gave you this hint:

   'Your sample file specifies "HP Color Laserjet" as the
    target device, not the "Brother HL-1430". That MIGHT
    be the cause of your problem, but I'm not sure.'

and which suggested to you

   'You should get the proper PPD for your printer, and
    perhaps you need to install a special wrapper to make
    it run as expected: see
       http://solutions.brother.com/linux/sol/printer/linux/cups_drivers.html
    Hope this helps.'

Yet you still just repeat what your problem is without
even telling if or if not you tried what Helge suggested,
and what the results where....

Do you seriously expect anybody to come up with new pro-
posals for you if you don't even bother to give feedback
about previous ones ??


> We use: Acrobat 8.1.1, cups1.2.10, SuSE SLES9,
> cups windows driver 6.0
> Any new ideas ?
> We don't like to downgrade to Reader 7.
> 
> Karl
> 
> 
> Quoting Helge Blischke <h.blischke@srz.de>:
> 
>> Richard wrote:
>>>> Richard wrote:
>>>>
>>>>>> Richard wrote:
>>>>>>
>>>>>>
>>>>>>>> Richard wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>> hello
>>>>>>>>>
>>>>>>>>> i have recently installed cups on an ubuntu server, which is
>>>>>>>>> working dandy for all windows clients on the network. except
>>>>>>>>> from adobe reader. every time i try to print i get blank pages
>>>>>>>>> with the error message:
>>>>>>>>>
>>>>>>>>> ERROR: typecheck
>>>>>>>>> OFFENDING COMMAND: .namestring
>>>>>>>>>
>>>>>>>>> printing pdfs works fine from gsview though. how can i fix this?
>>>>>>>>
>>>>>>>> If it is reader 8, try to downgrade to reader 7, that works.
>>>>>>>> AFAIK, it is an error in the PostScript code reader 8 (and,
>>>>>>>> of course, Acrobat 8) generates.
>>>>>>>>
>>>>>>>> Helge
>>>>>>>>
>>>>>>>> -- 
>>>>>>>> Helge Blischke
>>>>>>>> Softwareentwicklung
>>>>>>>>
>>>>>>>> H.Blischke@acm.org
>>>>>>>
>>>>>>>
>>>>>>> helge
>>>>>>>
>>>>>>> i have downgraded to 7.09, but the error persists. any other ideas?
>>>>>>
>>>>>> Post (an URL to) the PostScript file that your reader generates.
>>>>>> And let us know the make and model of the printer used. It may be
>>>>>> that the printer's PS interpreter has a bug ...
>>>>>>
>>>>>> Helge
>>>>>>
>>>>>>
>>>>>> -- 
>>>>>> Helge Blischke
>>>>>> Softwareentwicklung
>>>>>>
>>>>>> H.Blischke@acm.org
>>>>>
>>>>>
>>>>> helge,
>>>>>
>>>>> the printer is a Brother HL-1430, using the hl-1250 driver as
>>>>> suggested.
>>>>>
>>>>> i am not sure what you mean by: Post (an URL to) the PostScript
>>>>> file that your reader generates.
>>>>>
>>>>> how would i get this, by printing to a file? if so, i will upload
>>>>> something monday.
>>>>>
>>>>>
>>>>
>>>> Yes, printing to file is just what I meant.
>>>>
>>>> Helge
>>>>
>>>> -- 
>>>> Helge Blischke
>>>> Softwareentwicklung
>>>>
>>>> H.Blischke@acm.org
>>>
>>>
>>> ok, here is a file dump of a pdf from adobe reader:
>>>
>>> http://www.btinternet.com/~rsworkman/test.ps
>>>
>>> does this help?
>>
>> Your sample file specifies "HP Color Laserjet" as the target device, not
>> the "Brother HL-1430". That MIGHT be the cause of your problem, but
>> I'm not sure.
>>
>> You should get the proper PPD for your printer, and perhaps you need
>> to install
>> a special wrapper to make it run as expected: see
>>     http://solutions.brother.com/linux/sol/printer/linux/cups_drivers.html
>>
>> Hope this helps.
>>
>> Helge
>>
>> PS: From a PostScript point of view, your sample file is OK and prints
>> well
>> (tested on a Xerox Phaser 7400)
>>
>> -- 
>> Helge Blischke
>> Softwareentwicklung
>>
>> H.Blischke@acm.org


-- 
Kurt Pfeifle
System & Network Printing Consultant ---- Linux/Unix/Windows/Samba/CUPS
Infotec Deutschland GmbH  .....................  Hedelfinger Strasse 58
A RICOH Company  ...........................  D-70327 Stuttgart/Germany
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