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List:       computerguys-l
Subject:    Re: CD/DVD audio problem
From:       Brian Jones <WJones27 () CAROLINA ! RR ! COM>
Date:       2006-10-31 21:06:50
[Download RAW message or body]

> At 12:32 PM 10/30/2006, Clair Esch wrote:
> >PS  Compliments to Compaq technical support.  No wait time and total time
on
> >the phone less than 15 minutes.
>
> That says to me that this is a common problem with their system that they
"know all about," but don't spread the word until after someone has a
problem.  Design defect.
>
> Fred Holmes

   Or, in this case, the tech did not know which driver was the problem, so
he replaced all related drivers (SOP).
   - Brian


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