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List:       cisco-voip
Subject:    Re: [cisco-voip] CUCM 11.5 Upgrade Question
From:       Adam Pawlowski <ajp26 () buffalo ! edu>
Date:       2022-02-02 13:10:11
Message-ID: CY4PR15MB125426A67FCC265FC3B2AFF0AA279 () CY4PR15MB1254 ! namprd15 ! prod ! outlook ! com
[Download RAW message or body]

Nice (or not nice depending) to see another real life example of the unexpected \
outage causing unexpected pain - it's real !

From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of James Buchanan
Sent: Wednesday, February 2, 2022 2:59 AM
To: JASON BURWELL <JASON.BURWELL@foundersfcu.com>
Cc: cisco-voip <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] CUCM 11.5 Upgrade Question

Hello,

I've upgraded by changing the vmx file and it worked fine. That said, depending on \
how many times you upgraded in the past, it might be worth doing a fresh build. I did \
an upgrade from 11.5 to 12.5. After the upgrade, MOH did not work from one \
subscriber. I opened a TAC case and TAC said the issue was due to an unclean power \
outage when the server was running 10.5. So, they recommended a rebuild of that \
subscriber. I admit I was skeptical but eventually did the rebuild and MOH worked \
fine after that. Strange but true.

Thanks,

James

On Wed, Feb 2, 2022 at 7:34 AM JASON BURWELL via cisco-voip \
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> wrote: I'm planning \
an upgrade from CUCM 11.5x up to either 12.5x or 14.0x. It appears I'm going to \
either have to build new servers from an updated ova or make changes to the vmx file \
to upgrade the virtual hardware version which looks to be a supported path from Cisco \
as they provide a doc to do this. Just wanted to throw out the question from those \
who have done this upgrade and took the path of changing the vmx file rather than \
building new servers; Did you have any challenges in doing this? Any reason to lean \
hard one way or the other? Any input is appreciated. Thanks Jason \
_______________________________________________ cisco-voip mailing list
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https://puck.nether.net/mailman/listinfo/cisco-voip<https://nam12.safelinks.protection \
.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data \
=04%7C01%7Cajp26%40buffalo.edu%7C29cba8271420402b7e1c08d9e6230f55%7C96464a8af8ed40b199 \
e25f6b50a20250%7C0%7C0%7C637793861138115134%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMD \
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<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D">Nice \
(or not nice depending) to see another real life example of the unexpected outage \
causing unexpected pain &#8211; it&#8217;s real !<o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
 <div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> cisco-voip \
&lt;cisco-voip-bounces@puck.nether.net&gt; <b>On Behalf Of </b>James Buchanan<br>
<b>Sent:</b> Wednesday, February 2, 2022 2:59 AM<br>
<b>To:</b> JASON BURWELL &lt;JASON.BURWELL@foundersfcu.com&gt;<br>
<b>Cc:</b> cisco-voip &lt;cisco-voip@puck.nether.net&gt;<br>
<b>Subject:</b> Re: [cisco-voip] CUCM 11.5 Upgrade Question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">I've upgraded by changing the vmx file and it worked fine. That \
said, depending on how many times you upgraded in the past, it might be worth doing a \
fresh build. I did an upgrade from 11.5 to 12.5. After the upgrade, MOH did not work \
from  one subscriber. I opened a TAC case and TAC said the issue was due to an \
unclean power outage when the server was running 10.5. So, they recommended a rebuild \
of that subscriber. I admit I was skeptical but eventually did the rebuild and MOH \
worked fine after  that. Strange but true.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<div>
<p class="MsoNormal">James<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div>
<p class="MsoNormal">On Wed, Feb 2, 2022 at 7:34 AM JASON BURWELL via cisco-voip \
&lt;<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>&gt; \
wrote:<o:p></o:p></p> </div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in \
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<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I&#8217;m planning an \
upgrade from CUCM 11.5x up to either 12.5x or 14.0x. It appears I&#8217;m going to \
either have to build new servers from an updated ova or make changes to the vmx file  \
to upgrade the virtual hardware version which looks to be a supported path from Cisco \
as they provide a doc to do this. Just wanted to throw out the question from those \
who have done this upgrade and took the path of changing the vmx file rather than \
building  new servers; Did you have any challenges in doing this? Any reason to lean \
hard one way or the other? Any input is appreciated. Thanks Jason<o:p></o:p></p> \
</div> </div>
<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <a \
href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.ne \
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target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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