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List: cisco-voip
Subject: Re: [cisco-voip] UCCX skill manager page
From: James Dust <james.dust () charles-stanley ! co ! uk>
Date: 2021-07-04 12:18:23
Message-ID: 5c57fbbf03404e4981bd8fabccb272c9 () charles-stanley ! co ! uk
[Download RAW message or body]
[Attachment #2 (text/plain)]
Thank you Myron I have found that option as you described.
Kind regards
James
From: Myron Young <mdavid_young@hotmail.com>
Sent: 03 July 2021 20:06
To: James Dust <james.dust@charles-stanley.co.uk>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX skill manager page
This message originates from outside Charles Stanley. Please do not click links or \
open attachments unless you know the sender and are confident the content is safe.
We had the same discovery as well. It's no longer a separate page but functions are \
within Finesse webpage as an advanced capability to your supervisors, but the \
supervisors need to have appropriate permissions from CCX admin. Search under \
supervisor capability view and thats where the access control is managed.
On Jul 3, 2021, at 1:31 PM, James Dust \
<james.dust@charles-stanley.co.uk<mailto:james.dust@charles-stanley.co.uk>> wrote: \
Afternoon all,
We have recently moved our users on a version ‘'12.5.1'' UCCX cluster, and \
apparently our supervisors were able to access skill's page on the previous version \
via this link ‘' https://hostname/mobileskillmanager/index.html''
As this no longer appears to be working, is this a feature that's been withdrawn of \
something that needs to be enabled?
Many thanks in advance.
James
Consider the environment - Think before you print
The contents of this email are confidential to the intended recipient and may not be \
disclosed. Although it is believed that this email and any attachments are virus \
free, it is the responsibility of the recipient to confirm this.
You are advised that urgent, time-sensitive communications should not be sent by \
email. We hereby give you notice that a delivery receipt does not constitute \
acknowledgement or receipt by the intended recipient(s).
Details of Charles Stanley group companies and their regulators (where applicable), \
can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/
_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Consider the environment - Think before you print
The contents of this email are confidential to the intended recipient and may not be \
disclosed. Although it is believed that this email and any attachments are virus \
free, it is the responsibility of the recipient to confirm this.
You are advised that urgent, time-sensitive communications should not be sent by \
email. We hereby give you notice that a delivery receipt does not constitute \
acknowledgement or receipt by the intended recipient(s).
Details of Charles Stanley group companies and their regulators (where applicable), \
can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/
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<p class="MsoNormal">Thank you Myron I have found that option as you described.<span \
style="mso-fareast-language:EN-GB"><o:p></o:p></span></p> <p class="MsoNormal"><span \
style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p> <p \
class="MsoNormal"><span \
style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p> <p \
class="MsoNormal"><span style="mso-fareast-language:EN-GB">Kind \
regards<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p> <p \
class="MsoNormal"><span style="mso-fareast-language:EN-GB">James \
<o:p></o:p></span></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" \
style="mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" \
style="mso-fareast-language:EN-GB"> Myron Young <mdavid_young@hotmail.com> <br>
<b>Sent:</b> 03 July 2021 20:06<br>
<b>To:</b> James Dust <james.dust@charles-stanley.co.uk><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX skill manager page<o:p></o:p></span></p>
</div>
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<td style="background:#21225C;padding:3.75pt 3.75pt 3.75pt 3.75pt;height:7.5pt">
<p class="MsoNormal"><span style="color:white">This message originates from outside \
Charles Stanley. Please do not click links or open attachments unless you know the \
sender and are confident the content is safe.</span><span \
style="mso-fareast-language:EN-GB"><o:p></o:p></span></p> </td>
</tr>
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</tbody>
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<div>
<p class="MsoNormal">We had the same discovery as well. It's no longer a separate \
page but functions are within Finesse webpage as an advanced capability to your \
supervisors, but the supervisors need to have appropriate permissions from CCX admin. \
Search under supervisor capability view and thats where the access control is \
managed. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal" style="margin-bottom:12.0pt">On Jul 3, 2021, at 1:31 PM, James \
Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> \
wrote:<o:p></o:p></p> </blockquote>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"> <span \
style="mso-fareast-language:EN-GB"><o:p></o:p></span></p> <p \
class="MsoNormal">Afternoon all,<o:p></o:p></p> <p \
class="MsoNormal"> <o:p></o:p></p> <p class="MsoNormal">We have recently moved \
our users on a version ‘'12.5.1'' UCCX cluster, and apparently our supervisors were \
able to access skill's page on the previous version via this link ‘' <a \
href="https://hostname/mobileskillmanager/index.html">https://hostname/mobileskillmanager/index.html</a>''<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">As this no longer appears to be working, is this a feature \
that's been withdrawn of something that needs to be enabled?<o:p></o:p></p> <p \
class="MsoNormal"> <o:p></o:p></p> <p class="MsoNormal">Many thanks in \
advance.<o:p></o:p></p> <p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">James<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span \
style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB"><br> \
</span><strong><span \
style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#99CC00;mso-fareast-language:EN-GB">Consider \
the environment - Think before you print</span></strong><span \
style="font-size:7.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-GB"><br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-GB"><br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">The \
contents of this email are confidential to the intended recipient and may not be \
disclosed. Although it is believed that this email and any attachments are virus \
free, it is the responsibility of the recipient to confirm this. <br> <br>
You are advised that urgent, time-sensitive communications should not be sent by \
email. We hereby give you notice that a delivery receipt does not constitute \
acknowledgement or receipt by the intended recipient(s).<br> <br>
Details of Charles Stanley group companies and their regulators (where applicable), \
can be found at this URL </span><span \
style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-GB"><a \
href="http://www.charles-stanley.co.uk/contact-us/disclosure/" \
title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span \
style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span \
style="mso-fareast-language:EN-GB"><br> <br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
</div>
</blockquote>
</div>
<font face="Arial"><br>
<font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment \
- Think before you print</strong></font><br> </font><br>
</font><font size="1">The contents of this email are confidential to the intended \
recipient and may not be disclosed. Although it is believed that this email and any \
attachments are virus free, it is the responsibility of the recipient to confirm \
this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by \
email. We hereby give you notice that a delivery receipt does not constitute \
acknowledgement or receipt by the intended recipient(s).<br> <br>
Details of Charles Stanley group companies and their regulators (where applicable), \
can be found at this URL </font></font><span style="FONT-SIZE: 10pt; FONT-FAMILY: \
'Arial','sans-serif'"><a \
title="http://www.charles-stanley.co.uk/contact-us/disclosure/" \
href="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font \
size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br>
<br>
<font face="Arial"></font>
</body>
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_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
--===============0012436492949231112==--
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