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List: cisco-voip
Subject: Re: [cisco-voip] [EXT] Old expressway
From: Jeffrey McHugh <jmchugh () fidelus ! com>
Date: 2021-05-25 16:11:53
Message-ID: B9588D83-23A0-498E-88DD-35144BC52B9C () fidelus ! com
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Try checking the domain via CSA, it may give a clue as to what's wrong
Sent from my iPhone
Jeffrey McHugh | Practice Manager, Collaboration Services
[cid:Fidelus_3c42e82e-9666-4571-9a52-153c0a95720c.png]<http://www.fidelus.com/>
Fidelus Technologies, LLC
Named Best UC Provider in the \
USA<http://www.fidelus.com/fidelus-technologies-named-best-unified-communications-provider-in-the-usa/>
240 West 35th Street, 6th Floor, New York, NY 10001
+1-212-616-7801 office | +1-212-616-7850 fax | \
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On May 25, 2021, at 12:01 PM, Andy Carse <andy.carse@gmail.com> wrote:
[External Email]
CAUTION: This email originated from outside of the organization. Do not click links \
or open attachments unless you recognize the sender and know the content is safe.
Gents,
I know this is a long shot but I'll ask anyway.
I have a customer who is running an old pair of Expressway C/E they are having an \
issue with the expressway-e you can't web browse to it and video calls are not \
working, I suspect it thinks it's in maintenance mode for some reason which no one is \
owning up too. As its old and the config hasn't changed they don't have or can't \
locate a backup...... Is there someway to back it up via the cli, I'm guessing not \
and my only way out is to build it from scratch which is probably the quickest way \
out of this.
Its version X8.7 and it hasn't been upgraded as "it just seemed to work"........until \
it doesn't
I'll take a stab at saying even if it is rebuilt the licensing will be the next issue \
and then they will be forced into upgrading it.
Rgds Andy
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Try checking the domain via CSA, it may give a clue as to what's wrong <br>
<br>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr"><br>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><FONT
face=Calibri><STRONG>Jeffrey McHugh</STRONG> | Practice Manager, Collaboration \
Services </FONT><!--end attach--></P> <DIV style="FONT-SIZE: 11pt; FONT-FAMILY: \
'Calibri','sans-serif'; COLOR: black" align=left><A \
href="http://www.fidelus.com/"><FONT size=3 face=Calibri><IMG style="HEIGHT: 70px; \
WIDTH: 155px; MARGIN: 0px" border=0 alt=Company_Logo_Image \
src="cid:Fidelus_3c42e82e-9666-4571-9a52-153c0a95720c.png"></FONT></A><FONT \
size=2><FONT face=Calibri><STRONG><FONT size=3></FONT></STRONG></FONT></FONT></DIV>
<DIV style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black"
align=left><FONT size=2><STRONG><FONT size=3>Fidelus Technologies,
LLC</FONT></STRONG><BR><FONT color=#4d4d4f><SPAN
style='FONT-SIZE: 11pt; FONT-FAMILY: "Calibri",sans-serif; mso-fareast-font-family: \
Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: "Times New \
Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: \
AR-SA'><FONT color=#000000 size=3>Named </FONT><A
href="http://www.fidelus.com/fidelus-technologies-named-best-unified-communications-provider-in-the-usa/"><FONT \
color=#0563c1 size=3>Best UC Provider in the
USA</FONT></A></SPAN></FONT></FONT></DIV>
<DIV style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; COLOR: black"
align=left><FONT size=2><FONT face=Calibri><FONT color=#4d4d4f
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Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: \
AR-SA'></SPAN>240 West 35th Street, 6th Floor, New York, NY \
10001</FONT></FONT></FONT> </DIV>
<DIV
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #4d4d4f"
align=left><FONT color=#4d4d4f><STRONG>+1-212-616-7801</STRONG> office |
<STRONG>+1-212-616-7850 </STRONG>fax | <A title="" style="COLOR: #4d4d4f"
href="http://www.fidelus.com/">www.fidelus.com</A></FONT></DIV>
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"></P>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"></P>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL">Disclaimer - This email and any
files transmitted with it are confidential and intended solely for the person(s)
addressed to. If you are not the named addressee you should not
disseminate, distribute, copy or alter this email. Any views or opinions
presented in this email are solely those of the author and might not represent
those of Fidelus Technologies, LLC. Warning: Although Fidelus Technologies, LLC
has taken reasonable precautions to ensure no viruses are present in this email,
the company cannot accept responsibility for any loss or damage arising from the
use of this email or attachments.</P><blockquote type="cite">On May 25, 2021, at \
12:01 PM, Andy Carse <andy.carse@gmail.com> wrote:<br> <br>
</blockquote>
</div>
<blockquote type="cite">
<div dir="ltr">
<p><span style="color: #ff0000;"><strong>[External Email]</strong></span></p>
<p><span style="color: #ff0000;"><strong>CAUTION: This email originated from outside \
of the organization. Do not click links or open attachments unless you recognize the \
sender and know the content is safe.</strong></span></p> <div>
<div dir="ltr">Gents,
<div>I know this is a long shot but I'll ask anyway.
<div>I have a customer who is running an old pair of Expressway C/E they are having \
an issue with the expressway-e you can't web browse to it and video calls are not \
working, I suspect it thinks it's in maintenance mode for some reason which no one is \
owning up too. As its old and the config hasn't changed they don't have or can't \
locate a backup......</div> <div>Is there someway to back it up via the cli, I'm \
guessing not and my only way out is to build it from scratch which is probably the \
quickest way out of this.</div> <div><br>
</div>
<div>Its version X8.7 and it hasn't been upgraded as "it just seemed to \
work"........until it doesn't</div> <div><br>
</div>
<div>I'll take a stab at saying even if it is rebuilt the licensing will be the next \
issue and then they will be forced into upgrading it.</div> <div><br clear="all">
<div>
<div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Rgds Andy<br>
<br>
</div>
</div>
</div>
</div>
</div>
</div>
<span>_______________________________________________</span><br>
<span>cisco-voip mailing list</span><br>
<span>cisco-voip@puck.nether.net</span><br>
<span>https://puck.nether.net/mailman/listinfo/cisco-voip</span><br>
</div>
</blockquote>
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