[prev in list] [next in list] [prev in thread] [next in thread] 

List:       cisco-voip
Subject:    [cisco-voip] Integrating UCCX with CUCM
From:       Andy Carse <andy.carse () gmail ! com>
Date:       2020-12-22 12:53:06
Message-ID: CAJS_s=_2vhif+=B6X1BFBBrmEXR1JYFH6sc20ZLzFrK0-k-F5w () mail ! gmail ! com
[Download RAW message or body]

[Attachment #2 (multipart/alternative)]


Hi,
I'm trying to complete an upgrade of CUCM 10.5/ UCCX 10.6 upgrading then to
12.5.
They are both working on v10 and have been since it was installed.
So with moving to 12.5 the CUCM cluster is ok, built the UCCX to 12.5,
uploaded the tomcat certs from cucm, rebooted the ccx server.
Now trying to get passed "Service Provider" is proving to be a tad annoying.
I've put in the cucm publisher and or the subscriber ip or name on separate
occasions with the AXL Admin username and password. It comes back with
"Cisco Unified Authentication failed because of a CCMAXL Exception. Please
check the logs for details"

The account is carried over from the current live AXL account with Group>
Standard AXL User and Roles > Standard AXL API Access.

If I login with the wrong password I can see the failure in the user creds.

Anyone got any pointers to help me out as I'm probably going to build a
blank ccx machine and see if its something in the config from the old
cluster next.

Rgds Andy

[Attachment #5 (text/html)]

<div dir="ltr">Hi,<div>I&#39;m trying to complete an upgrade of CUCM 10.5/ UCCX 10.6 \
upgrading then to 12.5.</div><div>They are both working on v10 and have been since it \
was installed.</div><div>So with moving to 12.5 the CUCM cluster is ok, built the \
UCCX to 12.5, uploaded the tomcat certs from cucm, rebooted the ccx \
server.</div><div>Now trying to get passed &quot;Service Provider&quot; is proving to \
be a tad annoying.</div><div>I&#39;ve put in the cucm publisher and or the subscriber \
ip or name on separate occasions with the AXL Admin username and password. It comes \
back with &quot;Cisco Unified Authentication failed because of a CCMAXL Exception. \
Please check the logs for details&quot;</div><div><br></div><div>The account is \
carried over from the current live AXL account with Group&gt; Standard AXL User and \
Roles &gt; Standard AXL API Access.</div><div><br></div><div>If I login with the \
wrong password I can see the failure in the user \
creds.</div><div><br></div><div>Anyone got any pointers to help me out as I&#39;m \
probably going to build a blank ccx machine and see if its something in the config \
from the old cluster next.</div><div>    <br clear="all"><div><div dir="ltr" \
class="gmail_signature" data-smartmail="gmail_signature">Rgds \
Andy<br><br></div></div></div></div>



_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


[prev in list] [next in list] [prev in thread] [next in thread]