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List: cisco-voip
Subject: Re: [cisco-voip] [External] Re: Cellphone with pararell calls
From: "Pawlowski, Adam" <ajp26 () buffalo ! edu>
Date: 2020-06-17 15:29:49
Message-ID: e780c4ba87854edbb65cbc7cda803c84 () mbx-nr1 ! itorg ! ad ! buffalo ! edu
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Yes, that is what I got from it with Hybrid, but, my guess is this is not an iPhone \
we are talking about?
From: Hunter Fuller <hf0002@uah.edu>
Sent: Tuesday, June 16, 2020 9:09 PM
To: Pawlowski, Adam <ajp26@buffalo.edu>
Cc: ROZA, Ariel <Ariel.ROZA@la.logicalis.com>; cisco-voip \
(cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: Re: [External] Re: [cisco-voip] Cellphone with pararell calls
Honestly it may be an issue with the app. If I recreate this scenario with Jabber, I \
get this prompt.
[cid:image001.jpg@01D6449A.9AA1DDC0]
It's clearly an iPhone prompt. And if I select "hold and accept" it does work, and \
doesn't leak audio.
There's nothing I could select that would leak audio, as far as I can tell.
Does Webex Teams not use the system call prompts? I'm not really familiar.
On Tue, Jun 16, 2020 at 19:58 Pawlowski, Adam \
<ajp26@buffalo.edu<mailto:ajp26@buffalo.edu>> wrote: Sure, it does not sound like an \
ideal situation to be in, but, the issue I believe is with the platform more than the \
application.
Hybrid Calling is done for users anyways, and no new customers can activate it. If \
you can configure additional or existing Expressway for MRA, I would hope it would \
have a better experience.
From: ROZA, Ariel <Ariel.ROZA@LA.LOGICALIS.COM<mailto:Ariel.ROZA@LA.LOGICALIS.COM>>
Sent: Tuesday, June 16, 2020 8:45 PM
To: Pawlowski, Adam <ajp26@buffalo.edu<mailto:ajp26@buffalo.edu>>; cisco-voip \
(cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) \
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: RE: Cellphone with pararell calls
The downside is that is very prone to human error, and it may end. up in calls being \
evasdropped. I can ´t think of any webex user fond of something like that ☹
De: Pawlowski, Adam <ajp26@buffalo.edu<mailto:ajp26@buffalo.edu>>
Enviado el: martes, 16 de junio de 2020 21:41
Para: ROZA, Ariel <Ariel.ROZA@LA.LOGICALIS.COM<mailto:Ariel.ROZA@LA.LOGICALIS.COM>>; \
cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) \
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Asunto: RE: Cellphone with pararell calls
This sounds like an interaction with the type of phone or phone OS, and not related \
to Webex Teams.
I do not have this issue with hybrid calling on Teams on iOS, it appears to hook the \
native dialer, at least for now, which will not allow this scenario to occur.
Whoever is operating the cell will have to … well end the Teams call since there is \
no hold in hybrid, or not answer the cellular call ?
From: cisco-voip <cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.nether.net>> \
On Behalf Of ROZA, Ariel
Sent: Tuesday, June 16, 2020 5:59 PM
To: cisco-voip (cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>) \
<cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>>
Subject: [cisco-voip] Cellphone with pararell calls
I have this situation with Webex Teams running on a cellphone:
A user has his cellular phone line and Webex Teams with Hybrid calling enabled.
He receives a call at his cellular phone line.
Then he gets a second call via Webex Teams. When he answers the second call, the \
first one keeps running in the background, still listening to the user having the \
second conversation. Is there a way to better control this scenario? The first call \
should be ended or put on hold, but as those are two different apps with two \
unrelated audio streams, I don ´t know if there is a proper way to handle them
Does anyone have any suggestions?
Thanks,
Ariel.
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cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
--
--
Hunter Fuller (they)
Router Jockey
VBH Annex B-5
+1 256 824 5331
Office of Information Technology
The University of Alabama in Huntsville
Network Engineering
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<p class="MsoNormal">Yes, that is what I got from it with Hybrid, but, my guess is \
this is not an iPhone we are talking about?<o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <div style="border:none;border-top:solid \
#E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> <p class="MsoNormal"><b>From:</b> Hunter \
Fuller <hf0002@uah.edu> <br> <b>Sent:</b> Tuesday, June 16, 2020 9:09 PM<br>
<b>To:</b> Pawlowski, Adam <ajp26@buffalo.edu><br>
<b>Cc:</b> ROZA, Ariel <Ariel.ROZA@la.logicalis.com>; cisco-voip \
(cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br> <b>Subject:</b> \
Re: [External] Re: [cisco-voip] Cellphone with pararell calls<o:p></o:p></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">Honestly it may be an issue with the app. If I recreate this \
scenario with Jabber, I get this prompt. <o:p></o:p></p> </div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><img width="1125" height="768" \
style="width:11.7187in;height:8.0in" id="Picture_x0020_1" \
src="cid:image001.jpg@01D6449A.9AA1DDC0"><o:p></o:p></p> </div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">It's clearly an iPhone prompt. And if I select "hold and accept" \
it does work, and doesn't leak audio. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">There's nothing I could select that would leak audio, as far as \
I can tell. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Does Webex Teams not use the system call prompts? I'm not really \
familiar. <o:p></o:p></p> </div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Tue, Jun 16, 2020 at 19:58 Pawlowski, Adam <<a \
href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>> wrote:<o:p></o:p></p> \
</div> <blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in \
0in 6.0pt;margin-left:4.8pt;margin-right:0in"> <div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sure, \
it does not sound like an ideal situation to be in, but, the issue I believe is with \
the platform more than the application.<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hybrid \
Calling is done for users anyways, and no new customers can activate it. If you can \
configure additional or existing Expressway for MRA, I would hope it would have a \
better experience. <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> ROZA, Ariel \
<<a href="mailto:Ariel.ROZA@LA.LOGICALIS.COM" \
target="_blank">Ariel.ROZA@LA.LOGICALIS.COM</a>> <br>
<b>Sent:</b> Tuesday, June 16, 2020 8:45 PM<br>
<b>To:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu" \
target="_blank">ajp26@buffalo.edu</a>>; cisco-voip (<a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>) <<a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>><br> <b>Subject:</b> RE: Cellphone \
with pararell calls<o:p></o:p></p> </div>
</div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The \
downside is that is very prone to human error, and it may end. up in calls being \
evasdropped. I can ´t think of any webex user fond of something like that <span \
style="font-family:"Segoe UI Emoji",sans-serif">☹</span><o:p></o:p></p> \
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in \
0in"> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
lang="ES">De:</span></b><span lang="ES"> Pawlowski, Adam <<a \
href="mailto:ajp26@buffalo.edu" target="_blank">ajp26@buffalo.edu</a>> <br>
<b>Enviado el:</b> martes, 16 de junio de 2020 21:41<br>
<b>Para:</b> ROZA, Ariel <<a href="mailto:Ariel.ROZA@LA.LOGICALIS.COM" \
target="_blank">Ariel.ROZA@LA.LOGICALIS.COM</a>>; cisco-voip (<a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>) <<a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>><br> <b>Asunto:</b> RE: Cellphone \
with pararell calls</span><o:p></o:p></p> </div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
lang="ES-AR"> </span><o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This sounds like an \
interaction with the type of phone or phone OS, and not related to Webex \
Teams.<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I do not \
have this issue with hybrid calling on Teams on iOS, it appears to hook the native \
dialer, at least for now, which will not allow this scenario to occur.<o:p></o:p></p> \
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Whoever \
is operating the cell will have to … well end the Teams call since there is no hold \
in hybrid, or not answer the cellular call ?<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> \
<div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in \
0in"> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> cisco-voip \
<<a href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>> <b>On Behalf Of </b>ROZA, \
Ariel<br> <b>Sent:</b> Tuesday, June 16, 2020 5:59 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>) <<a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a>><br> <b>Subject:</b> [cisco-voip] \
Cellphone with pararell calls<o:p></o:p></p> </div>
</div>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have \
this situation with Webex Teams running on a cellphone:<o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">A user \
has his cellular phone line and Webex Teams with Hybrid calling enabled. \
<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">He receives a call at his \
cellular phone line.<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Then he gets a second call \
via Webex Teams. When he answers the second call, the first one keeps running in the \
background, still listening to the user having the second \
conversation.<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is there a way to better \
control this scenario? The first call should be ended or put on hold, but as those \
are two different apps with two unrelated audio streams, I don ´t know if there is a \
proper way to handle them<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Does \
anyone have any suggestions?<o:p></o:p></p> <p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,<o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p> <p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Ariel.<o:p></o:p></p>
<p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
lang="ES-AR"> </span><o:p></o:p></p> </div>
</div>
<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <a \
href="https://puck.nether.net/mailman/listinfo/cisco-voip" \
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</blockquote>
</div>
</div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><br>
--<br>
Hunter Fuller (they)<br>
Router Jockey<br>
VBH Annex B-5<br>
+1 256 824 5331<br>
<br>
Office of Information Technology<br>
The University of Alabama in Huntsville<br>
Network Engineering<o:p></o:p></p>
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