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List:       cisco-voip
Subject:    Re: [cisco-voip] Jabber and locked screens - it works! but should it?
From:       Lelio Fulgenzi <lelio () uoguelph ! ca>
Date:       2020-01-23 15:20:45
Message-ID: YQXPR0101MB2183E95CB109D125255D98E8AC0F0 () YQXPR0101MB2183 ! CANPRD01 ! PROD ! OUTLOOK ! COM
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I think we might add this to the "peripherals" section of our service pages.

"Consider whether your headset has a pickup button. If it does, you (and anyone else \
who picks it up) will be able to answer calls without unlocking your screen."

-----Original Message-----
From: Pawlowski, Adam <ajp26@buffalo.edu> 
Sent: Thursday, January 23, 2020 10:18 AM
To: 'Bill Talley' <btalley@gmail.com>; Lelio Fulgenzi <lelio@uoguelph.ca>
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Jabber and locked screens - it works! but should it?

The biggest issue with this that came up here during piloting with screen lock, is \
that a lock policy went into place during the pilot rollout. We'd been migrating test \
users with Plantronics headsets with the DA70, that has no buttons, and they found if \
they'd not been jiggling the computer mouse after a few minutes they can't answer \
their phone without logging back into the workstation. 

The DA80 has the buttons so you can answer it, but you can't see who's calling \
anymore. 

I'd always hoped that there'd be a tie in to a lock screen widget so you could see \
something but, alas. There's not as much of a coordination between the need for lock \
policy, user training, system idle, smartcard/key/windows hello etc and it represents \
a change in workflow that is still not accepted by most users when it comes to \
"telephone" because they've been able to pick up and talk into the blower for years \
without any extra steps.

Adam

> -----Original Message-----
> From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of 
> Bill Talley
> Sent: Thursday, January 23, 2020 10:12 AM
> To: Lelio Fulgenzi <lelio@uoguelph.ca>
> Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco- 
> voip@puck.nether.net>
> Subject: Re: [cisco-voip] Jabber and locked screens - it works! but should it?
> 
> Might be handy for calling emergency services or security, but other 
> than that, it's probably not something I would want the cleaning crew 
> or mischievous co- workers being able to do.
> 
> Sent from an iPhone mobile device with very tiny touchscreen input keys.
> Please excude my typtos.
> 
> > On Jan 23, 2020, at 8:40 AM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> > 
> > 
> > OK. What do people think about Jabber working while a screen is 
> > locked? By
> this, I mean that if your headset has a "pickup" button, you can answer the call.
> Now, I know the first thing you will say is, "what's different from 
> the phone being picked up", and really, there isn't, but there is. I 
> think people will assume that if my computer is locked, it should not 
> be allowed to work. OR at a minimum, allow it to be a configurable option.
> > 
> > Then there's the possibility of using a handset that is Jabber 
> > compatible which
> could be used to dial numbers while the computer is locked.
> > 
> > Thoughts?
> > <winmail.dat>
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
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