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List: cisco-voip
Subject: Re: [cisco-voip] cisco uccx licensing concurrent or named
From: Brian Meade <bmeade90 () vt ! edu>
Date: 2019-10-04 2:35:46
Message-ID: CAGcuYh3B1zM0ZeFeq2+RV5S6ireBu-5tQiNkjghFFXTH6JpgBQ () mail ! gmail ! com
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The 175 Premium UCCX Seats would be concurrent logged-in agents.
QM/AQM/WFM/CR licenses are based on named user.
On Thu, Oct 3, 2019 at 10:27 PM naresh rathore <nareh84@hotmail.com> wrote:
> hi
>
>
> I can see following when i check license page of uccx. which one of them
> is concurrent and which one of them is named based, how to find out
>
> *Configured Licenses:*
>
> Package: Cisco Unified CCX Premium
>
> Total IVR Port(s): 350
>
> Cisco Unified CCX Premium Seat(s): 175
>
> High Availability : Enabled
>
> Cisco Unified CCX Preview Outbound Dialer: Enabled
>
> Cisco Unified CCX Quality Manager Seat(s): 100
>
> Cisco Unified CCX Advanced Quality Manager Seat(s): 170
>
> Cisco Unified CCX Workforce Manager Seat(s): 170
>
> Cisco Unified CCX Compliance Recording Seat(s): 100
>
> Cisco Unified CCX Maximum Agents: 400
>
> *Recording:*
>
> Cisco Unified CCX Recording Count:100
>
> *Inbound:*
>
> Available Inbound IVR Port(s): 350
>
> *Outbound:* (Predictive and Progressive only)
>
> Cisco Unified CCX Licensed Outbound IVR Port(s): 100
>
> Cisco Unified CCX Outbound IVR Port(s) In Use: 0
>
> Cisco Unified CCX Licensed Outbound Agent Seat(s): 100
>
> Cisco Unified CCX Outbound Agent Seat(s) In Use: 0
>
>
> Regards
>
> Naray
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
[Attachment #5 (text/html)]
<div dir="ltr">The 175 Premium UCCX Seats would be concurrent logged-in \
agents.<div><br></div><div>QM/AQM/WFM/CR licenses are based on named \
user.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On \
Thu, Oct 3, 2019 at 10:27 PM naresh rathore <<a \
href="mailto:nareh84@hotmail.com">nareh84@hotmail.com</a>> \
wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px \
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
hi</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
I can see following when i check license page of uccx. which one of them is \
concurrent and which one of them is named based, how to find out</div> <div \
style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)"> \
<br> </div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<p style="font-family:Arial;font-size:12px"><b>Configured Licenses:</b></p>
<p style="font-family:Arial;font-size:12px">Package: Cisco Unified CCX Premium</p>
<p style="font-family:Arial;font-size:12px">Total IVR Port(s): 350</p>
<p style="font-family:Arial;font-size:12px">Cisco Unified CCX Premium Seat(s): \
175</p> <p style="font-family:Arial;font-size:12px">High Availability : Enabled</p>
<p style="font-family:Arial;font-size:12px">Cisco Unified CCX Preview Outbound \
Dialer: Enabled</p> <p style="font-family:Arial;font-size:12px">Cisco Unified CCX \
Quality Manager Seat(s): 100</p> <p style="font-family:Arial;font-size:12px">Cisco \
Unified CCX Advanced Quality Manager Seat(s): 170</p> <p \
style="font-family:Arial;font-size:12px">Cisco Unified CCX Workforce Manager Seat(s): \
170</p> <p style="font-family:Arial;font-size:12px">Cisco Unified CCX Compliance \
Recording Seat(s): 100</p> <p style="font-family:Arial;font-size:12px">Cisco Unified \
CCX Maximum Agents: 400</p> <p \
style="font-family:Arial;font-size:12px"><b>Recording:</b></p> <p \
style="font-family:Arial;font-size:12px">Cisco Unified CCX Recording Count:100</p> <p \
style="font-family:Arial;font-size:12px"><b>Inbound:</b></p> <p \
style="font-family:Arial;font-size:12px">Available Inbound IVR Port(s): 350</p> <p \
style="font-family:Arial;font-size:12px"><b>Outbound:</b><span> </span>(Predictive \
and Progressive only)</p> <p style="font-family:Arial;font-size:12px">Cisco Unified \
CCX Licensed Outbound IVR Port(s): 100</p> <p \
style="font-family:Arial;font-size:12px">Cisco Unified CCX Outbound IVR Port(s) In \
Use: 0</p> <p style="font-family:Arial;font-size:12px">Cisco Unified CCX Licensed \
Outbound Agent Seat(s): 100</p> <p style="font-family:Arial;font-size:12px">Cisco \
Unified CCX Outbound Agent Seat(s) In Use: 0</p> <br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Regards</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Naray</div>
</div>
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</blockquote></div>
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