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List: cisco-voip
Subject: Re: [cisco-voip] How difficult is hybrid call (connector) setup ?
From: Lelio Fulgenzi <lelio () uoguelph ! ca>
Date: 2019-07-03 3:09:34
Message-ID: 6B01590F-E4BD-4FFF-9D89-1125E6D95701 () uoguelph ! ca
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Thanks! I'll definitely watch it.
-sent from mobile device-
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G \
2W1<x-apple-data-detectors://1/0> 519-824-4120 Ext. 56354<tel:519-824-4120;56354> | \
lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and \
Facebook
[University of Guelph Cornerstone with Improve Life tagline]
On Jul 2, 2019, at 11:02 PM, Evgeny Izetov \
<eizetov@gmail.com<mailto:eizetov@gmail.com>> wrote:
I would highly recommend watching this CiscoLive session: "Cisco Webex Hybrid \
Services (formerly known as Spark Hybrid Services) Call Service Connect Architecture \
and Design - BRKCOL-2202"
Luca does a great job explaining how it all works.
On Tue, Jul 2, 2019 at 10:39 PM Lelio Fulgenzi \
<lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote: Ok. Thanks. That's putting \
things into perspective now.
I've got a budget request in for additional compute resources. This now puts a solid \
reason behind it.
And I agree. There really should be an easy way to split and isolate the \
communications paths on the same cluster.
I don't look forward to managing an additional four servers.
-sent from mobile device-
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | \
lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and \
Facebook
[University of Guelph Cornerstone with Improve Life tagline]
On Jul 2, 2019, at 10:25 PM, Ryan Huff \
<ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>> wrote:
It all comes down to what you are using your Expressways for. In a Webex Hybrid call \
connect scenario you could in theory, have calls with source uri's using your domain, \
which in a pure B2B scenario is usually something you'd deny with a call policy.
As I understand it, the dedicated Expressway recommendation (outside of pure capacity \
reasons) is to make it easier to write call policies that don't interfere with other \
use cases since Expressway doesn't really have a partitioning mechanism (outside of \
what you can do with search rules).
You really have to go to the Ninja master level with your regular expressions in your \
search rules and call polices to get multiple use cases setup and using call policies \
to reduce toll fraud... and have everything work.
... and this is where Cisco should, in my opinion, step up to the plate a little. The \
best answer really shouldn't be, "just deploy and use another Expressway".
Yes, that is easier than refining CPL and search rules, but many customers run tight \
compute/storage budgets (Ex. be6k) and cant always spin up more Expressways.
-R
On Jul 2, 2019, at 22:06, Lelio Fulgenzi \
<lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:
Ok. Thanks.
I think we're on a low version of expressway. I'll have to confirm.
My memory is failing, and I can't find it in my notes, but in one session they talked \
about using a separate pair of C's and E's or have a high risk of toll fraud.
I believe it was in my Sunday techtorial. I'll have to reach out to them.
-sent from mobile device-
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | \
lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>
www.uoguelph.ca/ccs<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fw \
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| @UofGCCS on Instagram, Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
On Jul 2, 2019, at 9:49 PM, Ryan Huff \
<ryanhuff@outlook.com<mailto:ryanhuff@outlook.com>> wrote:
It's not that bad (maybe 1 - 2 hours to get a functional test going).
The most unexpected thing I think you may run into is the use/need for MTLS \
(TCP:5062) between the Edge and Control Hub. Also, your Expressway version should be \
12.5.x (I think 8.11.4 may still work but you'll get an alarm telling you to upgrade \
if it does work).
Outside of that, it's a splash of nerd knob turning in the control hub, some search \
rule / traversal & dns zone magic in Expressway C/E and setting up the \
management/call connector in Expressway, you can even re-use a MRA (unified \
communications) traversal client/server (or create a dedicated traversal if so \
inclined).
Here is the guide you'd want to follow for it and it's pretty complete and well \
written: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/ \
hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide.html<ht \
tps://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen \
%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2FcloudCollaboration%2Fspark%2Fhybridservices%2Fcall \
services%2Fcmgt_b_ciscospark-hybrid-call-service-config-guide.html&data=02%7C01%7C%7Cc \
007f1e5951c4fe8148208d6ff5afe84%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636977163613993708&sdata=Ryhmmh%2F1SxqFB8uOU6S%2FTWioJ5IUVgDkjxCEUk0SdvE%3D&reserved=0>
Thanks,
Ryan
On Jul 2, 2019, at 21:30, Lelio Fulgenzi \
<lelio@uoguelph.ca<mailto:lelio@uoguelph.ca>> wrote:
On a scale from 1 to 10, how difficult and/or time consuming is it to setup call \
hybrid connector with WebEx?
I'm just about convinced that I'd rather register our room devices and SX20s to the \
cloud. But people would like to be able to dial extensions and PSTN numbers. Being \
able to use our audio bridges would also be of benefit (ya, I understand the irony of \
that).
-sent from mobile device-
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | \
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Thanks! I'll definitely watch it. <br>
<br>
<div id="AppleMailSignature" dir="ltr">
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: \
rgba(255, 255, 255, 0);"><i>-sent from mobile device-</i></span></p> <p \
class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: \
rgba(255, 255, 255, 0);"><b><br> </b></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: \
rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior \
Analyst<o:p></o:p></span></p> <p class="MsoNormal" style="margin: 0in 0in \
0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and \
Communications Services | University of Guelph<o:p></o:p></span></p> <p \
class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: \
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x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" \
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Guelph, ON | N1G 2W1</a><o:p></o:p></span></p> <p class="MsoNormal" style="margin: \
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<div dir="ltr"><br>
On Jul 2, 2019, at 11:02 PM, Evgeny Izetov <<a \
href="mailto:eizetov@gmail.com">eizetov@gmail.com</a>> wrote:<br> <br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr">I would highly recommend watching this CiscoLive session: "Cisco \
Webex Hybrid Services (formerly known as Spark Hybrid Services) Call Service Connect \
Architecture and Design - BRKCOL-2202" <div><br>
</div>
<div>Luca does a great job explaining how it all works.</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, Jul 2, 2019 at 10:39 PM Lelio Fulgenzi \
<<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br> </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex"> <div dir="auto">Ok. Thanks. That's putting things \
into perspective now. <div><br>
</div>
<div>I've got a budget request in for additional compute resources. This now puts a \
solid reason behind it. </div> <div><br>
</div>
<div>And I agree. There really should be an easy way to split and isolate the \
communications paths on the same cluster. </div> <div><br>
</div>
<div>I don't look forward to managing an additional four servers. </div>
<div><br>
</div>
<div><br>
<br>
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<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><b>Lelio Fulgenzi, B.A.</b> | \
Senior Analyst<u></u><u></u></span></p> <p class="MsoNormal" style="margin:0in 0in \
0.0001pt"><span style="background-color:rgba(255,255,255,0)">Computing and \
Communications Services | University of Guelph<u></u><u></u></span></p> <p \
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0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a \
href="tel:519-824-4120;56354" dir="ltr" target="_blank">519-824-4120 Ext. \
56354</a> | <a href="mailto:lelio@uoguelph.ca" \
target="_blank">lelio@uoguelph.ca</a><u></u><u></u></span></font></p> <p \
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<div dir="ltr"><br>
On Jul 2, 2019, at 10:25 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" \
target="_blank">ryanhuff@outlook.com</a>> wrote:<br> <br>
</div>
<blockquote type="cite">
<div dir="ltr">It all comes down to what you are using your Expressways for. In a \
Webex Hybrid call connect scenario you could in theory, have calls with source uri's \
using your domain, which in a pure B2B scenario is usually something you'd deny with \
a call policy.
<div><br>
</div>
<div>As I understand it, the dedicated Expressway recommendation (outside of pure \
capacity reasons) is to make it easier to write call policies that don't interfere \
with other use cases since Expressway doesn't really have a partitioning mechanism \
(outside of what you can do with search rules).</div>
<div><br>
</div>
<div>You really have to go to the Ninja master level with your regular expressions in \
your search rules and call polices to get multiple use cases setup and using call \
policies to reduce toll fraud... and have everything work.</div> <div><br>
</div>
<div>... and this is where Cisco should, in my opinion, step up to the plate a \
little. The best answer really shouldn't be, "just deploy and use another \
Expressway".</div> <div><br>
</div>
<div>Yes, that is easier than refining CPL and search rules, but many customers run \
tight compute/storage budgets (Ex. be6k) and cant always spin up more \
Expressways.</div> <div><br>
<div dir="ltr">-R</div>
<div dir="ltr"><br>
On Jul 2, 2019, at 22:06, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" \
target="_blank">lelio@uoguelph.ca</a>> wrote:<br> <br>
</div>
<blockquote type="cite">
<div dir="ltr">Ok. Thanks.
<div><br>
</div>
<div>I think we're on a low version of expressway. I'll have to confirm. <br>
<div><br>
</div>
<div>My memory is failing, and I can't find it in my notes, but in one session they \
talked about using a separate pair of C's and E's or have a high risk of toll \
fraud. </div> <div><br>
</div>
<div>I believe it was in my Sunday techtorial. I'll have to reach out to \
them. <br> <br>
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<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><b>Lelio Fulgenzi, B.A.</b> | \
Senior Analyst<u></u><u></u></span></p> <p class="MsoNormal" style="margin:0in 0in \
0.0001pt"><span style="background-color:rgba(255,255,255,0)">Computing and \
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<div dir="ltr"><br>
On Jul 2, 2019, at 9:49 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" \
target="_blank">ryanhuff@outlook.com</a>> wrote:<br> <br>
</div>
<blockquote type="cite">
<div dir="ltr">It's not that bad (maybe 1 - 2 hours to get a functional test \
going). <div><br>
</div>
<div>The most unexpected thing I think you may run into is the use/need for MTLS \
(TCP:5062) between the Edge and Control Hub. Also, your Expressway version should be \
12.5.x (I think 8.11.4 may still work but you'll get an alarm telling you to upgrade \
if it does work).
<div><br>
</div>
<div>Outside of that, it's a splash of nerd knob turning in the control hub, some \
search rule / traversal & dns zone magic in Expressway C/E and setting up the \
management/call connector in Expressway, you can even re-use a MRA (unified \
communications) traversal client/server (or create a dedicated traversal if so \
inclined).</div> <div><br>
</div>
<div>Here is the guide you'd want to follow for it and it's pretty complete and well \
written: <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F \
%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2FcloudCollaboration%2Fspar \
k%2Fhybridservices%2Fcallservices%2Fcmgt_b_ciscospark-hybrid-call-service-config-guide \
.html&data=02%7C01%7C%7Cc007f1e5951c4fe8148208d6ff5afe84%7C84df9e7fe9f640afb435aaa \
aaaaaaaaa%7C1%7C0%7C636977163613993708&sdata=Ryhmmh%2F1SxqFB8uOU6S%2FTWioJ5IUVgDkjxCEUk0SdvE%3D&reserved=0" \
target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration \
/spark/hybridservices/callservices/cmgt_b_ciscospark-hybrid-call-service-config-guide.html</a><br>
<br>
Thanks,</div>
<div><br>
</div>
<div>Ryan<br>
<div dir="ltr"><br>
On Jul 2, 2019, at 21:30, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" \
target="_blank">lelio@uoguelph.ca</a>> wrote:<br> <br>
</div>
<blockquote type="cite">
<div dir="ltr"><br>
On a scale from 1 to 10, how difficult and/or time consuming is it to setup call \
hybrid connector with WebEx? <div><br>
</div>
<div>I'm just about convinced that I'd rather register our room devices and SX20s to \
the cloud. But people would like to be able to dial extensions and PSTN numbers. \
Being able to use our audio bridges would also be of benefit (ya, I understand the \
irony of that). </div>
<div><br>
</div>
<div><br>
</div>
<div>
<div id="gmail-m_5351331349749066779AppleMailSignature" dir="ltr">
<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><i>-sent from mobile \
device-</i></span></p> <p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><b><br> </b></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><b>Lelio Fulgenzi, B.A.</b> | \
Senior Analyst<u></u><u></u></span></p> <p class="MsoNormal" style="margin:0in 0in \
0.0001pt"><span style="background-color:rgba(255,255,255,0)">Computing and \
Communications Services | University of Guelph<u></u><u></u></span></p> <p \
class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)">Room 037 Animal Science & Nutrition \
Bldg | <a dir="ltr">50 Stone Rd E | Guelph, ON | N1G \
2W1</a><u></u><u></u></span></p> <p class="MsoNormal" style="margin:0in 0in \
0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a \
href="tel:519-824-4120;56354" dir="ltr" target="_blank">519-824-4120 Ext. \
56354</a> | <a href="mailto:lelio@uoguelph.ca" \
target="_blank">lelio@uoguelph.ca</a><u></u><u></u></span></font></p> <p \
class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"> </span></p> <p class="MsoNormal" \
style="margin:0in 0in 0.0001pt"><font color="#000000"><span \
style="background-color:rgba(255,255,255,0)"><a \
href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca \
%2Fccs&data=02%7C01%7C%7Cc007f1e5951c4fe8148208d6ff5afe84%7C84df9e7fe9f640afb435aa \
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target="_blank">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and \
Facebook<u></u><u></u></span></font></p> <p class="MsoNormal" style="margin:0in 0in \
0.0001pt"><span style="background-color:rgba(255,255,255,0)"> </span></p> <p \
class="MsoNormal" style="margin:0in 0in 0.0001pt"><span \
style="background-color:rgba(255,255,255,0)"><img border="0" width="187" height="100" \
id="gmail-m_5351331349749066779Picture_x0020_1" alt="University of Guelph Cornerstone \
with Improve Life tagline" action="http://null" title="null" style="width: 1.9479in; \
height: 1.0416in;" src="cid:"></span></p> </div>
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