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List:       cisco-voip
Subject:    Re: [cisco-voip] Call Limiting
From:       Ben Amick <bamick () HumanArc ! com>
Date:       2017-05-28 17:59:42
Message-ID: E676FF09-D9A1-41F3-B7A1-412DA0186234 () HumanArc ! com
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I'll let other more senior people speak more candid, but I imagine you =
could something aling these lines, if not exactly, with either CUCM =
feature access codes or with a CCX script with a tie in to your DB. And if =
of course, either QM or your choice of recording software

Ben Amick
Telecom Analyst

On May 28, 2017, at 11:46 AM, Haas, Neal =
<nhaas=40co.fresno.ca.us<mailto:nhaas=40co.fresno.ca.us>> wrote:

I am working on a project to track calls by ID. I thought law firms might =
have this, but can=92t find any that work with CUCM.


1.       Unique ID

2.       allow only Unique ID to call specific numbers

3.       Limit call to 5 minutes.

4.       Record all calls

5.       Generate reporting by Unique ID

6.       Block calls to specific numbers.

Thank you for any suggestions.

Neal Haas

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<div>I'll let other more senior people speak more candid, but I imagine you could \
something aling these lines, if not exactly, with either CUCM feature access codes or \
with a CCX script with a tie in to your DB. And if of course, either QM or your \
choice of  recording software<br>
<br>
Ben Amick
<div>Telecom Analyst</div>
</div>
<div><br>
On May 28, 2017, at 11:46 AM, Haas, Neal &lt;<a \
href="mailto:nhaas@co.fresno.ca.us">nhaas@co.fresno.ca.us</a>&gt; wrote:<br> <br>
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<p class="MsoNormal">I am working on a project to track calls by ID. I thought law \
firms might have this, but can’t find any that work with CUCM.<o:p></o:p></p> <p \
class="MsoNormal"><o:p>&nbsp;</o:p></p> <p class="MsoListParagraph" \
style="text-indent:-.25in;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span \
style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New \
Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]-->Unique \
ID<o:p></o:p></p> <p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 \
level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">2.<span \
style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \
</span></span><!--[endif]-->allow only Unique ID to call specific \
numbers<o:p></o:p></p> <p class="MsoListParagraph" \
style="text-indent:-.25in;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span \
style="mso-list:Ignore">3.<span style="font:7.0pt &quot;Times New \
Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]-->Limit \
call to 5 minutes.<o:p></o:p></p> <p class="MsoListParagraph" \
style="text-indent:-.25in;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span \
style="mso-list:Ignore">4.<span style="font:7.0pt &quot;Times New \
Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]-->Record \
all calls<o:p></o:p></p> <p class="MsoListParagraph" \
style="text-indent:-.25in;mso-list:l1 level1 lfo1"><!--[if !supportLists]--><span \
style="mso-list:Ignore">5.<span style="font:7.0pt &quot;Times New \
Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \
</span></span><!--[endif]-->Generate reporting by Unique ID<o:p></o:p></p> <p \
class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><!--[if \
!supportLists]--><span style="mso-list:Ignore">6.<span style="font:7.0pt &quot;Times \
New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \
</span></span><!--[endif]-->Block calls to specific numbers.<o:p></o:p></p> <p \
class="MsoNormal"><o:p>&nbsp;</o:p></p> <p class="MsoNormal">Thank you for any \
suggestions.<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Neal Haas<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
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<blockquote type="cite">
<div><span>_______________________________________________</span><br>
<span>cisco-voip mailing list</span><br>
<span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br>
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<BR>
Confidentiality Note: This message is intended for use only by the individual or \
entity to which it is addressed and may contain information that is privileged, \
confidential, and exempt from disclosure under applicable law. If the reader of this \
message is not the intended recipient or the employee or agent responsible for \
delivering the message to the intended recipient, you are hereby notified that any \
dissemination, distribution or copying of this communication is strictly prohibited. \
If you have received this communication in error, please contact the sender \
immediately and destroy the material in its entirety, whether electronic or hard \
copy. Thank you



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