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List: cisco-voip
Subject: Re: [cisco-voip] UCCx Ring time?
From: Carlo via cisco-voip <cisco-voip () puck ! nether ! net>
Date: 2016-07-14 3:19:48
Message-ID: 3D4EBB0A-44E9-4F1F-8CDA-17518D6F73F4 () yahoo ! com
[Download RAW message or body]
The two problems I run into on this is the agent has a different ring tone that takes \
longer or they have their line forwarded. If you watch the phone when it is \
happening you will get a different result the. The agent.
Sent from my iPhone
> On Jul 13, 2016, at 1:54 PM, Scott Voll <svoll.voip@gmail.com> wrote:
>
> can a single agent have a ring time different than other agents? I have one \
> complaining that she only gets two rings while others have 4. UCCx 10
> TIA
>
> Scott
>
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