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List: cisco-voip
Subject: Re: [cisco-voip] Problem with Jabber Auto Update
From: Anthony Holloway <avholloway+cisco-voip () gmail ! com>
Date: 2015-01-29 22:36:17
Message-ID: CACRCJOi8_6kq5vM+q8F+WrJSu+abbqDDMGCXSm=OS-HdH300mA () mail ! gmail ! com
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Based on what you've shown us, it's an improper XML document that most
likely causing your issue. Specifically, the config element.
Here is what I use and it has been tested, feel free to use it as a
reference:
<?xml version="1.0" encoding="utf-8"?>
<JabberUpdate>
<App name="JabberWin">
<LatestBuildNum>52330</LatestBuildNum>
<LatestVersion>10.6</LatestVersion>
<Mandatory>false</Mandatory>
<Message>
<![CDATA[
If you have questions about this update, or if you experience any issues
performing the update, please contact:<br /><br />
IT Support Department<br />
<a href="mailto:support@company.com">support@company.com</a><br />
<a href="tel:+16125551212">+1 612 555 1212</a>
]]>
</Message>
<DownloadURL>
http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi
</DownloadURL>
</App>
</JabberUpdate>
On Thu Jan 29 2015 at 12:49:16 PM Schmitz Daniel <Daniel.Schmitz@cancom.de>
wrote:
> Hi all,
>
>
>
> today I tried to realize the Auto Update Feature.
>
> Everything works well except for one thing.
>
> I use Jabber 10.5.x and I click on "Search for Updates" and then Jabber
> says you are using the latest version….but the latest version I want to
> install is 10.6.0 :/
>
>
>
> Here is the output of the update.xml
>
> <config version="1.0">
>
> <JabberUpdate>
>
> <App name="JabberWin">
>
> <LatestBuildNum>52330</LatestBuildNum>
>
> <LatestVersion>10.6.0</LatestVersion>
>
> <DownloadURL>http://x.x.x.x/Jabber/CiscoJabberSetup.msi</DownloadURL>
>
> </App>
>
> </JabberUpdate>
>
> </config>
>
>
>
> From my understanding, the access is ok but for some kind of reason Jabber
> things, that there is no newer version.
>
>
>
> Please help J
>
>
>
> Cheers
>
>
>
> *Daniel Schmitz*
>
> Teamleader Network & Communication Services
>
>
>
>
>
> [image: cid:image001.png@01CDEE46.D04C86D0]
>
>
>
> CANCOM DIDAS GmbH
>
> Bernerstr. 38
>
> 60437 Frankfurt
>
> Deutschland
>
>
>
> Phone +49 69 95022-327
>
> Mobile +49 172 5252383
>
> Daniel.Schmitz@cancom.de
>
> www.cancom-didas.de
>
>
>
> CANCOM DIDAS GmbH
> Sitz der Gesellschaft: Langenfeld
> AG Düsseldorf HRB 63231, USt-Id Nr.: DE811548338
> Geschäftsführer: Dirk Kiefer, Thorsten Eska
>
>
>
> Diese E-Mail und alle mitgesendeten Dateien sind vertraulich und
> ausschließlich für den Gebrauch durch den Empfänger bestimmt!
> This e-mail and any files transmitted with it are confidential intended
> solely for the use of the addressee!
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
[Attachment #7 (text/html)]
<div dir="ltr">Based on what you've shown us, it's an improper XML document \
that most likely causing your issue. Specifically, the config element.<br><br>Here \
is what I use and it has been tested, feel free to use it as a \
reference:<div><br></div><div><div><font face="monospace, monospace"><?xml \
version="1.0" encoding="utf-8"?></font></div><div><font \
face="monospace, monospace"><JabberUpdate></font></div><div><font \
face="monospace, monospace"><span style="white-space:pre-wrap"> </span><App \
name="JabberWin"></font></div><div><font face="monospace, \
monospace"><span style="white-space:pre-wrap"> </span><LatestBuildNum>52330</LatestBuildNum></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><LatestVersion>10.6</LatestVersion></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><Mandatory>false</Mandatory></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><Message></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><![CDATA[</font></div><div><font \
face="monospace, monospace"><span style="white-space:pre-wrap"> </span>If you have \
questions about this update, or if you experience any issues performing the update, \
please contact:<br /><br /></font></div><div><font face="monospace, \
monospace"><span style="white-space:pre-wrap"> </span>IT Support Department<br \
/></font></div><div><font face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><a href="mailto:<a \
href="mailto:support@company.com" target="_blank">support@company.com</a>"><a \
href="mailto:support@company.com" \
target="_blank">support@company.com</a></a><br /></font></div><div><font \
face="monospace, monospace"><span style="white-space:pre-wrap"> </span><a \
href="tel:<a href="tel:%2B16125551212" value="+16125551212" \
target="_blank">+16125551212</a>"><a href="tel:%2B1%20612%20555%201212" \
value="+16125551212" target="_blank">+1 612 555 \
1212</a></a></font></div><div><font face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span>]]></font></div><div><font face="monospace, \
monospace"><span style="white-space:pre-wrap"> </span></Message></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span><DownloadURL><a \
href="http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi" \
target="_blank">http://10.1.1.1/jabber/updates/CiscoJabber-Install-ffr.10-6/CiscoJabberSetup.msi</a></DownloadURL></font></div><div><font \
face="monospace, monospace"><span \
style="white-space:pre-wrap"> </span></App></font></div><div><font \
face="monospace, monospace"></JabberUpdate></font></div></div><br><div \
class="gmail_quote">On Thu Jan 29 2015 at 12:49:16 PM Schmitz Daniel <<a \
href="mailto:Daniel.Schmitz@cancom.de" \
target="_blank">Daniel.Schmitz@cancom.de</a>> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><div lang="DE" link="blue" vlink="purple"><div><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Hi \
all,<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">today I \
tried to realize the Auto Update Feature.<u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Everything \
works well except for one thing.<u></u><u></u></span></p><p class="MsoNormal"><span \
lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">I \
use Jabber 10.5.x and I click on "Search for Updates" and then Jabber says you are \
using the latest version….but the latest version I want to install is 10.6.0 \
:/<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Here is \
the output of the update.xml<u></u><u></u></span></p><p class="MsoNormal"><span \
lang="EN-US" style="font-size:10.0pt;font-family:"Courier \
New";color:black"><config \
version="1.0"><u></u><u></u></span></p><p class="MsoNormal"><span \
lang="EN-US" style="font-size:10.0pt;font-family:"Courier \
New";color:black"><JabberUpdate><u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Courier New";color:black"><App \
name="JabberWin"><u></u><u></u></span></p><p class="MsoNormal"><span \
lang="EN-US" style="font-size:10.0pt;font-family:"Courier \
New";color:black"><LatestBuildNum>52330</<u></u>LatestBuildNum><u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Courier \
New";color:black"><LatestVersion>10.6.0</<u></u>LatestVersion><u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Courier \
New";color:black"><DownloadURL><a \
href="http://x.x.x.x/Jabber/CiscoJabberSetup.msi%3c/DownloadURL" \
target="_blank">http://x.x.x.x/<u></u>Jabber/CiscoJabberSetup.msi</<u></u>DownloadURL</a>><u></u><u></u></span></p><p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier \
New";color:black"></App><u></u><u></u></span></p><p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier \
New";color:black"></JabberUpdate><u></u><u></u></span></p><p \
class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier \
New";color:black"></config><u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">From my \
understanding, the access is ok but for some kind of reason Jabber things, that there \
is no newer version.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Please \
help </span><span lang="EN-US" \
style="font-size:10.0pt;font-family:Wingdings">J</span><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Cheers<u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><b><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Daniel \
Schmitz<u></u><u></u></span></b></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Teamleader \
Network & Communication Services<u></u><u></u></span></p><p \
class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><img \
border="0" width="117" height="21" src="cid:image001.png@01D03BFC.334B88D0" \
alt="cid:image001.png@01CDEE46.D04C86D0"><u></u><u></u></span></p><p \
class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">CANCOM \
DIDAS GmbH<u></u><u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Bernerstr. \
38<u></u><u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">60437 \
Frankfurt<u></u><u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Deutschland<u></u><u></u></span></p><p \
class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><u></u> \
<u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Phone \
<a href="tel:%2B49%2069%2095022-327" value="+496995022327" target="_blank">+49 69 \
95022-327</a><u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">Mobile \
<a href="tel:%2B49%20172%205252383" value="+491725252383" target="_blank">+49 172 \
5252383</a><u></u><u></u></span></p><p class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif""><a \
href="mailto:Daniel.Schmitz@cancom.de" target="_blank"><span \
lang="EN-US">Daniel.Schmitz@cancom.de</span></a></span><u><span lang="EN-US" \
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u><u></u></span></u></p><p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a \
href="http://www.cancom-didas.de/" target="_blank"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif"">www.cancom-didas.de</span></a></span><u><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><u></u><u></u></span></u></p><p \
class="MsoNormal"><span \
style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#999999"><u></u> \
<u></u></span></p><p class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">CANCOM \
DIDAS GmbH<br>Sitz der Gesellschaft: Langenfeld<br>AG Düsseldorf HRB 63231, USt-Id \
Nr.: DE811548338<br>Geschäftsführer: Dirk Kiefer, Thorsten Eska</span><span \
style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u><u></u></span></p><p \
class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999"><u></u> \
<u></u></span></p><p class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">Diese \
E-Mail und alle mitgesendeten Dateien sind vertraulich und ausschließlich für den \
Gebrauch durch den Empfänger bestimmt!<br></span><span lang="EN-US" \
style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#999999">This \
e-mail and any files transmitted with it are confidential intended solely for the use \
of the addressee!</span><span lang="EN-US" \
style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u \
><u></u></span></p></div></div>______________________________<u></u><u></u>_________________<br>
>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <a \
href="https://puck.nether.net/mailman/listinfo/cisco-voip" \
target="_blank">https://puck.nether.net/<u></u>mailma<u></u>n/listinfo/cisco-voip</a><br>
</blockquote></div></div>
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