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List: cisco-voip
Subject: Re: [cisco-voip] Cisco 6921 and 6941 message - Service Interruption
From: Brian Meade <bmeade90 () vt ! edu>
Date: 2014-04-30 17:35:44
Message-ID: CAGcuYh1x92sH_WroS=Barpifqsvq8Pvn+LJO6uvQN6-XxW815g () mail ! gmail ! com
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It was a "design decision" from what I was told. I'm not sure if there is
actually a technical limitation here or if they are just behind on feature
parity with the 79XX series.
Brian
On Wed, Apr 30, 2014 at 1:28 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
> So these phones don't use the SRST prompt setting like other phones? :(
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519-824-4120 Ext 56354
> lelio@uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
> ------------------------------
> *From: *"Michel L. M. B. Perez" <michelmbperez@gmail.com>
> *To: *"Brian Meade" <bmeade90@vt.edu>
> *Cc: *cisco-voip@puck.nether.net
> *Sent: *Wednesday, April 30, 2014 12:58:26 PM
> *Subject: *Re: [cisco-voip] Cisco 6921 and 6941 message - Service
> Interruption
>
>
> Brian
>
> Thanks for your feedback!
>
> > )
>
> --
> Michel Perez
> Skype: michelmbperez
> michelmbperez@gmail.com
> http://br.linkedin.com/in/michelmbperez
>
>
> 2014-04-29 17:35 GMT-03:00 Brian Meade <bmeade90@vt.edu>:
>
> > Michel,
> >
> > There's no way to resolve it at the moment. I think I may have opened a
> > feature enhancement bug on this before I left Cisco. I would try working
> > with your Cisco Account Manager on this so they can get the issue
> > prioritized with the Business Unit that works on those phone models.
> >
> > Brian
> >
> >
> > On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez <
> > michelmbperez@gmail.com> wrote:
> >
> > > Guys,
> > >
> > > I was reading this two guides below, and when my 6921 and 6941 phones
> > > are in SRST mode the Display show a message "Service Interruption". Can i
> > > disable this message? Cause some of my users on remote branches figure that
> > > the phones are not working when they are getting this screen.
> > >
> > > Anyone know how to solve this?
> > >
> > >
> > > http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html
> > >
> > >
> > > https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones
> > >
> > > Thanks for the help guys.
> > > --
> > > Michel Perez
> > > Skype: michelmbperez
> > > michelmbperez@gmail.com
> > > http://br.linkedin.com/in/michelmbperez
> > >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip@puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > >
> >
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
[Attachment #5 (text/html)]
<div dir="ltr">It was a "design decision" from what I was told. I'm \
not sure if there is actually a technical limitation here or if they are just behind \
on feature parity with the 79XX series.<div><br></div> <div>Brian</div></div><div \
class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Apr 30, 2014 at 1:28 PM, \
Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" \
target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br> <blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><div><div \
style="font-size:10pt;font-family:verdana,helvetica,sans-serif">So these phones \
don't use the SRST prompt setting like other phones? :(<br> <br><div><span \
name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network \
Infrastructure<br>Computing and Communications Services (CCS)<br>University of \
Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" \
value="+15198244120" target="_blank">519-824-4120 Ext 56354</a><br> <a \
href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a \
href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room \
037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span \
name="x"></span><br> </div><br><hr><div \
style="font-size:12pt;font-style:normal;font-family:Helvetica,Arial,sans-serif;text-decoration:none;font-weight:normal"><b>From: \
</b>"Michel L. M. B. Perez" <<a href="mailto:michelmbperez@gmail.com" \
target="_blank">michelmbperez@gmail.com</a>><br> <b>To: </b>"Brian \
Meade" <<a href="mailto:bmeade90@vt.edu" \
target="_blank">bmeade90@vt.edu</a>><br><b>Cc: </b><a \
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br><b>Sent: </b>Wednesday, April 30, \
2014 12:58:26 PM<br> <b>Subject: </b>Re: [cisco-voip] Cisco 6921 and 6941 message - \
Service Interruption<div><div class="h5"><br><br><div \
dir="ltr">Brian<div><br></div><div>Thanks for your feedback! \
</div><div><br></div><div>:)</div></div><div class="gmail_extra"> <br \
clear="all"><div><div>--</div><div>Michel Perez</div><div>Skype: \
michelmbperez</div><div>
<a href="mailto:michelmbperez@gmail.com" \
target="_blank">michelmbperez@gmail.com</a></div><div><span \
style="font-family:Arial,Helvetica,'Nimbus Sans \
L',sans-serif;font-size:13px;line-height:15px"><a \
href="http://br.linkedin.com/in/michelmbperez" \
target="_blank">http://br.linkedin.com/in/michelmbperez</a></span></div>
</div>
<br><br><div class="gmail_quote">2014-04-29 17:35 GMT-03:00 Brian Meade <span \
dir="ltr"><<a href="mailto:bmeade90@vt.edu" \
target="_blank">bmeade90@vt.edu</a>></span>:<br><blockquote class="gmail_quote" \
style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Michel,<div><br></div><div>There's no way to resolve it at the \
moment. I think I may have opened a feature enhancement bug on this before I left \
Cisco. I would try working with your Cisco Account Manager on this so they can get \
the issue prioritized with the Business Unit that works on those phone models.</div>
<div><br></div><div>Brian</div></div><div class="gmail_extra"><br><br><div \
class="gmail_quote"><div><div>On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez \
<span dir="ltr"><<a href="mailto:michelmbperez@gmail.com" \
target="_blank">michelmbperez@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px \
#ccc solid;padding-left:1ex"><div><div><div \
dir="ltr"><div>Guys,</div><div><br></div><div>I was reading this two guides below, \
and when my 6921 and 6941 phones are in SRST mode the Display show a message \
"Service Interruption". Can i disable this message? Cause some of my users \
on remote branches figure that the phones are not working when they are getting this \
screen.</div>
<div><br></div><div>Anyone know how to solve this?</div><div><br></div><div><a \
href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html" \
target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html</a><br>
</div><div><br></div><a \
href="https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones" \
target="_blank">https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones</a><div>
<br></div><div>Thanks for the help guys.<br clear="all"><div><div>--</div><div>Michel \
Perez</div><div>Skype: michelmbperez</div><div><a \
href="mailto:michelmbperez@gmail.com" \
target="_blank">michelmbperez@gmail.com</a></div>
<div><span style="font-family:Arial,Helvetica,'Nimbus Sans \
L',sans-serif;font-size:13px;line-height:15px"><a \
href="http://br.linkedin.com/in/michelmbperez" \
target="_blank">http://br.linkedin.com/in/michelmbperez</a></span></div>
</div>
</div></div>
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<br></blockquote></div><br></div> </blockquote></div><br></div>
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