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List: cisco-voip
Subject: Re: [cisco-voip] Call forard release to another phone
From: Ryan Ratliff <rratliff () cisco ! com>
Date: 2013-01-30 22:06:44
Message-ID: 27C50C45-8B20-4178-833E-E4C7FFFB9870 () cisco ! com
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> Am I confusing you all by now?
No, but you are trying hard to :)
The behavior you are observing is correct, though the terms you are using are not. A \
call leg (in CUCM-land) requires a call to be established. When a call is forwarded \
no part of it is left on the forwarding phone. What does remain is a property of \
that call called the original-called-number and original-redirecting-number. CUCM \
will not update either of these through multiple forwards and the voicemail system \
will use that original number to send the call to a mailbox.
The reasoning behind our behavior is Steve goes to lunch and CFA his phone to Mary. \
Joe calls Steve, Mary isn't at her desk and so he is dropped into Steve's voicemail, \
which makes sense since as far as he know he called Steve, not Mary.
-Ryan
On Jan 30, 2013, at 3:36 PM, "Leetun, Rob" <rleetun@bouldercounty.org> wrote:
Good afternoon,
I am wondering why Callmanager 8.6 will not allow the call leg to be released to the \
call forwaded device. When a call is forwarded to another device in the network and \
the person does not pick up the call. The call does not go that person’s voicemail \
box. It appears the call leg from the original device is maintained until the person \
picks up the call on the device. Am I confusing you all by now?
Rob
Robert E. Leetun, CCNA, CCNA+Voice
Network Engineer
Boulder County Information Services
2025 14th Street
Boulder, Colorado 80302
303-441-3866 (W)
303-441-3983 (F)
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[Attachment #5 (unknown)]
<html><head><meta http-equiv="Content-Type" content="text/html \
charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: \
space; -webkit-line-break: after-white-space; "><blockquote type="cite"><span \
style="font-family: Calibri, sans-serif; font-size: 15px; "> Am I confusing you \
all by now?</span></blockquote><div><br></div><div>No, but you are trying hard to \
:)</div><div><br></div><div>The behavior you are observing is correct, though the \
terms you are using are not. A call leg (in CUCM-land) requires a call to be \
established. When a call is forwarded no part of it is left on the forwarding \
phone. What does remain is a property of that call called the \
original-called-number and original-redirecting-number. CUCM will not update \
either of these through multiple forwards and the voicemail system will use that \
original number to send the call to a mailbox. </div><div><br></div><div>The \
reasoning behind our behavior is Steve goes to lunch and CFA his phone to Mary. \
Joe calls Steve, Mary isn't at her desk and so he is dropped into Steve's \
voicemail, which makes sense since as far as he know he called Steve, not \
Mary.</div><div><br></div><div apple-content-edited="true"> <span \
class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; \
border-spacing: 0px; ">-Ryan</span>
</div>
<br><div><div>On Jan 30, 2013, at 3:36 PM, "Leetun, Rob" <<a \
href="mailto:rleetun@bouldercounty.org">rleetun@bouldercounty.org</a>> \
wrote:</div><br class="Apple-interchange-newline"><div lang="EN-US" link="blue" \
vlink="purple" style="font-family: 'Lucida Grande'; font-size: medium; font-style: \
normal; font-variant: normal; font-weight: normal; letter-spacing: normal; \
line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; \
text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; \
-webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div \
class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in \
0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">Good \
afternoon,<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in \
0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">I am wondering why \
Callmanager 8.6 will not allow the call leg to be released to the call forwaded \
device. When a call is forwarded to another device in the network and the \
person does not pick up the call. The call does not go that person’s voicemail \
box. It appears the call leg from the original device is maintained until the \
person picks up the call on the device. Am I confusing you all by \
now?<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin: 0in \
0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; \
"><o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; ">Rob<o:p></o:p></div><div style="margin: 0in 0in \
0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; \
"><o:p> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; ">Robert E. Leetun, CCNA, \
CCNA+Voice<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; ">Network Engineer<o:p></o:p></div><div \
style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; \
">Boulder County Information Services<o:p></o:p></div><div style="margin: 0in 0in \
0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; ">2025 14th \
Street<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; \
font-family: Calibri, sans-serif; ">Boulder, Colorado 80302<o:p></o:p></div><div \
style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; \
">303-441-3866 (W)<o:p></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: \
11pt; font-family: Calibri, sans-serif; ">303-441-3983 (F)<o:p></o:p></div><div \
style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; \
"><o:p> </o:p></div></div>_______________________________________________<br>cisco-voip \
mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; \
text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a \
href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: purple; \
text-decoration: underline; \
">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></div><br></body></html>
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