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List: cisco-voip
Subject: Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script
From: Anthony Kouloglou <akoul () dataways ! gr>
Date: 2011-05-30 17:02:20
Message-ID: 4DE3CD9C.1030906 () dataways ! gr
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Thanks Rasim,
that is what i was looking for!!
Thanks again.
Anthony
On 30/5/2011 6:35 μμ, Rasim Duric wrote:
>
> Look at this discussion:
>
> https://supportforums.cisco.com/thread/2079251?tstart=0
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric@uoguelph.ca <mailto:rduric@uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul@dataways.gr]
> *Sent:* May-30-11 11:03 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip@puck-nether.net'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> But the initial question is:
> "How can i upload a script with a name that already exists in UCCX 8.0
> standard"?
> I cannot refresh anything since i can't upload in the first place.
>
> On 30/5/2011 17:55, Rasim Duric wrote:
>
> When we modify a script we don't restart the crs engine, we'd just
> refresh the script. Restarting the crs engine affects all other
> applications.
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric@uoguelph.ca <mailto:rduric@uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul@dataways.gr]
> *Sent:* May-30-11 10:45 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip@puck-nether.net <mailto:cisco-voip@puck-nether.net>'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> Yes, that is how i do it!
> But then, i have to go to the application that used that script and
> change it there.
> And i have to update all the parameters that are changed!!
> In older CRS versions, it used to automatic stop the crs engine,
> upload the script and then restart the engine.
> But now it just fails!
>
> On 30/5/2011 17:21, Rasim Duric wrote:
>
> Did you try âSave As' a different file name and upload?
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric@uoguelph.ca <mailto:rduric@uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul@dataways.gr]
> *Sent:* May-30-11 10:01 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip@puck-nether.net <mailto:cisco-voip@puck-nether.net>'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> Hi Rasim,
> i didn't get it!
> After i validate and save the script from the UCCX editor, i upload it
> to the script.
> There, i get "script already exists, overwrite existing one?
> i choose yes and i get "Error while uploading the file. Please try again."
>
> On 30/5/2011 16:33, Rasim Duric wrote:
>
> The best way is to follow VSURE, i.e. Validate, Save, Upload, Refresh,
> Execute.
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric@uoguelph.ca <mailto:rduric@uoguelph.ca>
>
> *From:*cisco-voip-bounces@puck.nether.net
> <mailto:cisco-voip-bounces@puck.nether.net>
> [mailto:cisco-voip-bounces@puck.nether.net] *On Behalf Of *Anthony
> Kouloglou
> *Sent:* May-30-11 5:18 AM
> *To:* cisco-voip@puck-nether.net <mailto:cisco-voip@puck-nether.net>
> *Subject:* [cisco-voip] UCCX 8.0: Best Practice to update an active script
>
> Hi,
> in my UCCX 8.0 (standard) i often want to perform a change on the
> sctipt of an application.
> But when i try to upload it where the old script is, i choose to
> replace the old one but then i get a fail message.
>
>
> What is the best way to perform it?
>
>
>
>
>
>
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Thanks Rasim,<br>
that is what i was looking for!!<br>
Thanks again.<br>
<br>
Anthony<br>
<br>
On 30/5/2011 6:35 μμ, Rasim Duric wrote:
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<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif"; color: rgb(31,
73, 125);">Look at this discussion:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif"; color: rgb(31,
73, 125);"><a class="moz-txt-link-freetext" \
href="https://supportforums.cisco.com/thread/2079251?tstart=0">https://supportforums.cisco.com/thread/2079251?tstart=0</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">Rasim Duric</span><span style="font-size: 11pt;
font-family: "Calibri","sans-serif";
color: rgb(31, 73, 125);"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">Network Analyst (CCS)<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">Guelph, N1G 2W1, ON<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">519-824-4120x53146<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><a moz-do-not-send="true"
href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt
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padding: 3pt 0cm 0cm;">
<p class="MsoNormal" style="line-height: normal;"><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US"> Anthony Kouloglou
[<a class="moz-txt-link-freetext" \
href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>] <br> <b>Sent:</b> \
May-30-11 11:03 AM<br> <b>To:</b> Rasim Duric<br>
<b>Cc:</b> '<a class="moz-txt-link-abbreviated" \
href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br> \
<b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice to update an active \
script<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size: 10pt; line-height:
115%; font-family: "Trebuchet
MS","sans-serif";">But the initial question
is:<br>
"How can i upload a script with a name that already exists
in UCCX 8.0 standard"?<br>
I cannot refresh anything since i can't upload in the first
place.<br>
</span><br>
On 30/5/2011 17:55, Rasim Duric wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";">When we modify
a script we don’t restart the crs engine, we’d just refresh
the script. Restarting the crs engine affects all other
applications.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";">Rasim \
Duric</span><o:p></o:p></p> <p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";">Network
Analyst (CCS)</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";">University of
Guelph</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";">Guelph, N1G
2W1, ON</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";">519-824-4120x53146</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height: normal;"><span
style="font-size: 11pt; font-family:
"Calibri","sans-serif";"><a
moz-do-not-send="true" \
href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p> </div>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; padding: 3pt
0cm 0cm; border-color: -moz-use-text-color;">
<p class="MsoNormal" style="line-height: normal;"><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US"> Anthony Kouloglou [<a
moz-do-not-send="true" \
href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>] <br>
<b>Sent:</b> May-30-11 10:45 AM<br>
<b>To:</b> Rasim Duric<br>
<b>Cc:</b> '<a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice
to update an active script</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 10pt; line-height:
115%; font-family: "Trebuchet MS , sans-serif
;","serif";">Yes, that is how i do it!<br>
But then, i have to go to the application that used that
script and change it there.<br>
And i have to update all the parameters that are changed!!<br>
In older CRS versions, it used to automatic stop the crs
engine, upload the script and then restart the engine.<br>
But now it just fails!</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="line-height: normal;"> <o:p></o:p></p>
</div>
<p class="MsoNormal" style="line-height: normal;">On 30/5/2011
17:21, Rasim Duric wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";">Did you try
‘Save As’ a different file name and upload?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Rasim \
Duric</span><o:p></o:p></p> <p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Network
Analyst (CCS)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">University of
Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Guelph, N1G
2W1, ON</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">519-824-4120x53146</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";"><a
moz-do-not-send="true" \
href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p> </div>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; padding: 3pt
0cm 0cm; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
line-height: 115%; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US">From:</span></b><span
style="font-size: 10pt; line-height: 115%; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US"> Anthony Kouloglou [<a
moz-do-not-send="true" \
href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>] <br>
<b>Sent:</b> May-30-11 10:01 AM<br>
<b>To:</b> Rasim Duric<br>
<b>Cc:</b> '<a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br>
<b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice
to update an active script</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 10pt; line-height:
115%; font-family: "Trebuchet MS , sans-serif
;","serif";">Hi Rasim,<br>
i didn't get it!<br>
After i validate and save the script from the UCCX editor, i
upload it to the script.<br>
There, i get "script already exists, overwrite existing one?<br>
i choose yes and i get "Error while uploading the file.
Please try again."<br>
</span><br>
On 30/5/2011 16:33, Rasim Duric wrote: <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";">The best way is
to follow VSURE, i.e. Validate, Save, Upload, Refresh,
Execute.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Rasim \
Duric</span><o:p></o:p></p> <p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Network
Analyst (CCS)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">University of
Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">Guelph, N1G
2W1, ON</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";">519-824-4120x53146</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 11pt;
line-height: 115%; font-family:
"Calibri","sans-serif";"><a
moz-do-not-send="true" \
href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p> </div>
<p class="MsoNormal"><span style="font-size: 11pt; line-height:
115%; font-family:
"Verdana","sans-serif";"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; padding: 3pt
0cm 0cm; border-color: -moz-use-text-color;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
line-height: 115%; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US">From:</span></b><span
style="font-size: 10pt; line-height: 115%; font-family:
"Tahoma","sans-serif"; color:
windowtext;" lang="EN-US"> <a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Anthony Kouloglou<br>
<b>Sent:</b> May-30-11 5:18 AM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCX 8.0: Best Practice to
update an active script</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size: 10pt; line-height:
115%; font-family: "Trebuchet MS , sans-serif
;","serif";">Hi,<br>
in my UCCX 8.0 (standard) i often want to perform a change
on the sctipt of an application.<br>
But when i try to upload it where the old script is, i
choose to replace the old one but then i get a fail message.<br>
<br>
<br>
What is the best way to perform it?</span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt;
line-height: 115%; color: silver;" lang="EN-US"><br>
<br>
<br>
<br>
<br>
</span><o:p></o:p></p>
</div>
</div>
</blockquote>
<br>
</body>
</html>
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