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List: cisco-voip
Subject: Re: [cisco-voip] MSSQL 2000 UCCX 5.0 HA
From: "Bill Riley" <bill () hitechconnection ! net>
Date: 2010-12-27 15:44:13
Message-ID: 003001cba5dc$eb5fbfa0$c21f3ee0$ () hitechconnection ! net
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FYI to everyone I resolved this by using the SQL reuses utility and the SQL
cd at the same time.
From: Tim Smith [mailto:smithsonianwa@gmail.com]
Sent: Sunday, June 27, 2010 7:33 PM
To: Bill
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] MSSQL 2000 UCCX 5.0 HA
Sorry mate, only thing I could think of is are you sure you have the right
version of the Cisco UCCX SQL CD.. i.e. not an older one.
If you check the Version info on your production install.. it is definitely
2003.1.3 with no OS updates or SRs?
Have you checked the old IP tel operating system web page? there were also a
couple of SQL SP / hotfix requirements for certain versions. Maybe it is one
of those throwing a spanner in the works.
Cheers,
Tim.
On Fri, Jun 25, 2010 at 8:54 PM, Bill <bill@hitechconnection.net> wrote:
Anyone?
_____
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Bill
Sent: Wednesday, June 23, 2010 9:27 AM
To: 'cisco-voip voyp list'
Subject: [cisco-voip] MSSQL 2000 UCCX 5.0 HA
I am setting up a UCCX 5.0(2) server in our test lab for the eventual
upgrade to UCCX 7.0(2). We have an HA setup now which we are correctly
licensed for. I have a the Cisco OS on with version 2003.1.3a with no
updates. I just installed UCCX and now want to install SQL Server on top.
When I put in the CD and run setup.exeI get the following error
"Windows 2000 with Service Pack 4 or higher is required.." And then the
SQL2k Installer splash which says the install failed.
This is the correct CD for UCCX. It is not a generic MSSQL 2000 CD. It has
the Cisco splash screen when the install fails.
_______________________________________________
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cisco-voip@puck.nether.net
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class=WordSection1><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>FYI to \
everyone I resolved this by using the SQL reuses utility and the SQL cd at the same \
time.<o:p></o:p></span></p><p class=MsoNormal><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p \
class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tim Smith \
[mailto:smithsonianwa@gmail.com] <br><b>Sent:</b> Sunday, June 27, 2010 7:33 \
PM<br><b>To:</b> Bill<br><b>Cc:</b> cisco-voip voyp list<br><b>Subject:</b> Re: \
[cisco-voip] MSSQL 2000 UCCX 5.0 HA<o:p></o:p></span></p><p \
class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sorry mate, only thing I \
could think of is are you sure you have the right version of the Cisco UCCX SQL CD.. \
i.e. not an older one.<o:p></o:p></p><div><p \
class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If you check the \
Version info on your production install.. it is definitely <span \
class=apple-style-span><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2003.1.3 with no OS updates \
or SRs?</span></span><o:p></o:p></p></div><div><p \
class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span \
style='font-family:"Arial","sans-serif"'>Have you checked the old IP tel operating \
system web page? there were also a couple of SQL SP / hotfix requirements for certain \
versions. Maybe it is one of those throwing a spanner in the \
works.</span><o:p></o:p></p></div><div><p \
class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span \
style='font-family:"Arial","sans-serif"'>Cheers,</span><o:p></o:p></p></div><div><p \
class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span \
style='font-family:"Arial","sans-serif"'>Tim.</span><o:p></o:p></p></div><div><p \
class=MsoNormal><o:p> </o:p></p></div><div><p \
class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Jun 25, 2010 at \
8:54 PM, Bill <<a \
href="mailto:bill@hitechconnection.net">bill@hitechconnection.net</a>> \
wrote:<o:p></o:p></p><div><div><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Anyone? \
</span><o:p></o:p></p><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'> </span><o:p></o:p></p><div><div \
class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" \
align=center></div><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of \
</b>Bill<br><b>Sent:</b> Wednesday, June 23, 2010 9:27 AM<br><b>To:</b> 'cisco-voip \
voyp list'<br><b>Subject:</b> [cisco-voip] MSSQL 2000 UCCX 5.0 \
HA</span><o:p></o:p></p></div><div><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p \
class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I am setting up a UCCX \
5.0(2) server in our test lab for the eventual upgrade to UCCX 7.0(2). We have an HA \
setup now which we are correctly licensed for. I have a the Cisco OS on with version \
2003.1.3a with no updates. I just installed UCCX and now want to install SQL Server \
on top. When I put in the CD and run setup.exeI get the following \
error</span><o:p></o:p></p><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>“Windows 2000 with \
Service Pack 4 or higher is required….” And then the SQL2k Installer \
splash which says the install failed.</span><o:p></o:p></p><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p \
class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This is the correct CD for \
UCCX. It is not a generic MSSQL 2000 CD. It has the Cisco splash screen when \
the install fails.</span><o:p></o:p></p><p class=MsoNormal \
style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p \
class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p \
class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p \
class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip \
mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a \
href="https://puck.nether.net/mailman/listinfo/cisco-voip" \
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p \
class=MsoNormal><o:p> </o:p></p></div></div></body></html>
_______________________________________________
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
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