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List: cisco-voip
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
From: "Huffman, Tim" <thuffman () rosettastone ! com>
Date: 2009-11-30 19:48:50
Message-ID: F2109967FCEF1A4580E3CCD80EBC92810149215386 () RSHBGXMBCLS1 ! rosettastone ! local
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To add on to this, I just discovered that I can dial the internal ext to go=
to the UCCX box and get the caller ID to pass; however, if I call from ext=
ernal in, the caller ID won't pass correctly going back out.
Any ideas?
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
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are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: Huffman, Tim
Sent: Monday, November 30, 2009 2:43 PM
To: 'Lewis, Chris'; Mike King; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
So another hurdle I need to jump over. I have yet to get a resolution from=
the Carrier so I'm performing a work-around for the business. The flow of=
what I'm doing in a nut shell is below. There's still an issue I need hel=
p with.
* Call comes in, hits the cti_route point and goes to the UCCX box.
* After certain parameters, etc are met the call then gets redirect=
ed to the Translation pattern on the CM
* The Translation pattern then masks the call with the caller ID of=
one of my DIDs (of my choice) and gets transferred to the external center
The problem I'm having is, I can call the translation pattern directly and =
the caller ID gets transferred to the external center, but if I call into t=
he UCCX box through the CTI port, the caller ID will not get transferred. =
At what point is the call losing it's mask?
I hope this makes sense.
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: Lewis, Chris [mailto:Chris.Lewis@magnetar.com]
Sent: Friday, November 20, 2009 8:07 AM
To: Huffman, Tim; Mike King; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
Yeah they do say they can only present as one DDI (DID same thing). Not su=
re on the "something for their maintainers to resolve" though.
Good luck with it and let me/us know how it goes.
Chris
From: Huffman, Tim [mailto:thuffman@rosettastone.com]
Sent: 20 November 2009 13:02
To: Lewis, Chris; Mike King; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
Thanks Chris. This is the response I received. I don't quite understand so=
I'll probably have to call them.
"The only services we offer are presentation number for this type of reques=
t. This would be all the DDI's and the main number being presented as the s=
ame CLI, this would not be able to change as quickly as they want. What the=
y request is something for their maintainers to resolve. cheers."
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: Lewis, Chris [mailto:Chris.Lewis@magnetar.com]
Sent: Friday, November 20, 2009 7:35 AM
To: Huffman, Tim; Mike King; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
If its BT then they sometimes Mask all outgoing calls to the Main DID you o=
wn. Its takes some time but they do eventually admit this and can change i=
t obviously.
The best way is to speak to your specific account manager otherwise emails =
end up being "misplaced"
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.ne=
ther.net] On Behalf Of Huffman, Tim
Sent: 19 November 2009 19:41
To: Mike King; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
That's definitely good to know.
It's a UK Telco so who knows what rules they have. I've written the email =
but haven't heard back.
I'll let you know the outcome.
Thanks for all of the help.
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.ne=
ther.net] On Behalf Of Mike King
Sent: Thursday, November 19, 2009 1:42 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
We had to sign paperwork with Verizon promising "to solemnly swear" not to =
commit fraud, or no good. (Quotes added for comic relief)
On Wed, Nov 18, 2009 at 3:26 PM, <george.hendrix@l-3com.com<mailto:george.h=
endrix@l-3com.com>> wrote:
Sounds like it could be a provider issue. I know I have ran into this issu=
e with Verizon. And they would not allow us to mask using a number we don'=
t own. Of course, maybe we didn't scream at them loud enough...
Bill Hendrix
L-3 Communications
george.hendrix@l-3com.com<mailto:george.hendrix@l-3com.com>
EITS Service Desk: 1-800-871-9983
Service Desk email: L-3IT.Help@l-3com.com<mailto:L-3IT.Help@l-3com.com/omai=
lto:L-3IT.Help@l-3com.com>
From: cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.net=
her.net> [mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounc=
es@puck.nether.net>] On Behalf Of Huffman, Tim
Sent: Wednesday, November 18, 2009 3:20 PM
To: Nate VanMaren; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether=
.net>
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
I'm using 7.0.1
This issue has changed a little since I last posted. I've found that I can=
mask calls, just not mask calls to any number I want, only DIDs that we ow=
n. I'm trying to mask a TFN for outbound calls. This TFN does not termina=
te into our system currently. The only numbers I can mask are our internal=
DIDs that are terminated to our system. As long as it's one we own, I can=
mask. I need to be able to mask TFNs as the outbound call. Could this be=
a Service Provider issue, or a setting that I'm missing? This is in our U=
K office if that changes things.
Any help would be appreciated.
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: Nate VanMaren [mailto:VanMarenNP@ldschurch.org<mailto:VanMarenNP@ldsc=
hurch.org>]
Sent: Wednesday, November 18, 2009 10:59 AM
To: Huffman, Tim; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.=
net>
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
What CM version, can you use calling party transformations?
From: cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.net=
her.net> [mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounc=
es@puck.nether.net>] On Behalf Of Huffman, Tim
Sent: Wednesday, November 18, 2009 8:44 AM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
Any other ideas on this?
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.net=
her.net> [mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounc=
es@puck.nether.net>] On Behalf Of Huffman, Tim
Sent: Tuesday, November 17, 2009 3:57 PM
To: george.hendrix@l-3com.com<mailto:george.hendrix@l-3com.com>; Cristobal =
Priego
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
The Script does a database dip to an external database to determine the ext=
ension (based on certain variables) to redirect to, which is the translatio=
n pattern, which then should mask the Caller ID and send the call out.
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: george.hendrix@l-3com.com<mailto:george.hendrix@l-3com.com> [mailto:g=
eorge.hendrix@l-3com.com<mailto:george.hendrix@l-3com.com>]
Sent: Tuesday, November 17, 2009 3:49 PM
To: Huffman, Tim; Cristobal Priego
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: RE: [cisco-voip] Masking Caller ID and Translation Patterns
So do you have calls coming in...hits your CCX box and then you have the CC=
X box forwarding the call via the application script or forward all on the =
CTI Route point/Trigger?
Bill Hendrix
L-3 Communications
george.hendrix@l-3com.com<mailto:george.hendrix@l-3com.com>
EITS Service Desk: 1-800-871-9983
Service Desk email: L-3IT.Help@l-3com.com<mailto:L-3IT.Help@l-3com.com/omai=
lto:L-3IT.Help@l-3com.com>
From: cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounces@puck.net=
her.net> [mailto:cisco-voip-bounces@puck.nether.net<mailto:cisco-voip-bounc=
es@puck.nether.net>] On Behalf Of Huffman, Tim
Sent: Tuesday, November 17, 2009 3:12 PM
To: Cristobal Priego
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
All outbound calls from regular phones will pass the Caller ID. The Transl=
ation patterns that I'm using are receiving calls from our UCCX machine and=
masking the Caller ID before sending out to the external call center. I h=
ave all of the Translation Patterns setup to have the field "External Phone=
Number Mask" populated with the correct digits. All route patterns have "=
Use Calling Party's External Phone Number Mask" checked, which should allow=
the translation patterns to be able to mask. Given the regular phones and=
translation patterns are using the same Route Group, that shouldn't be the=
issue.
Any other ideas?
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg@01CA71CC.3AA7E830]
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
ial information. If you are not the intended recipient of this e-mail, you =
are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
ll copies of the original message.
From: Cristobal Priego [mailto:cristobalpriego@gmail.com<mailto:cristobalpr=
iego@gmail.com>]
Sent: Tuesday, November 17, 2009 3:01 PM
To: Huffman, Tim
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Masking Caller ID and Translation Patterns
You can manipulate the caller Id at the phone level, route pattern, route g=
roup or gateway. I make sure those places don't have anything that you don'=
t want
Sent from my iPhone
On Nov 17, 2009, at 10:47 AM, "Huffman, Tim" <thuffman@rosettastone.com<mai=
lto:thuffman@rosettastone.com>> wrote:
All,
I'm having an issue masking caller ID. We have an external call center tha=
t we're currently passing calls to. For reporting purposes, the calls that=
we're passing to them are going through a translation pattern that should =
pass the Caller ID to them as the number I set in the "External Phone Numbe=
r Mask" field. For whatever reason, it will send the number you're calling=
from. I do not have the box checked to "Use Calling Party's External Phon=
e Number Mask." Any ideas?
Thanks,
Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com<http://RosettaStone.com>
<image001.jpg>
This e-mail and any attachments thereto are intended only for use by the ad=
dressee(s) named herein and may contain legally privileged and/or confident=
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are hereby notified that any dissemination, distribution or copying of this=
email, and any attachments thereto, is strictly prohibited. If you receive=
this email in error please contact the sender by reply email and destroy a=
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_______________________________________________
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<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>To add on to this, I just discovered that I can dial the
internal ext to go to the UCCX box and get the caller ID to pass; however, if I
call from external in, the caller ID won’t pass correctly going back \
out.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Any ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span \
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone®</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=130 height=27 id="_x0000_i1032"
src="cid:image001.jpg@01CA71CC.3AA7E830" alt=logo><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Huffman, Tim <br> \
<b>Sent:</b> Monday, November 30, 2009 2:43 PM<br> <b>To:</b> 'Lewis, Chris'; Mike \
King; cisco-voip@puck.nether.net<br> <b>Subject:</b> RE: [cisco-voip] Masking Caller \
ID and Translation Patterns<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So another hurdle I need to jump over. I have yet to get a
resolution from the Carrier so I’m performing a work-around for the
business. The flow of what I’m doing in a nut shell is below.
There’s still an issue I need help with.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if \
!supportLists]><span style='font-size:11.0pt;font-family:Symbol;color:#1F497D'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> \
</span></span></span><![endif]><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>Call comes \
in, hits the cti_route point and goes to the UCCX box.<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if \
!supportLists]><span style='font-size:11.0pt;font-family:Symbol;color:#1F497D'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> \
</span></span></span><![endif]><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>After \
certain parameters, etc are met the call then gets redirected to the Translation \
pattern on the CM<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if \
!supportLists]><span style='font-size:11.0pt;font-family:Symbol;color:#1F497D'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New \
Roman"'> \
</span></span></span><![endif]><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D'>The \
Translation pattern then masks the call with the caller ID of one of my DIDs (of my \
choice) and gets transferred to the external center<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The problem I’m having is, I can call the translation pattern
directly and the caller ID gets transferred to the external center, but if I
call into the UCCX box through the CTI port, the caller ID will not get
transferred. At what point is the call losing it’s \
mask?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I hope this makes sense.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span \
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone®</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=130 height=27 id="_x0000_i1025"
src="cid:image001.jpg@01CA71CC.3AA7E830" alt=logo><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or \
confidential information. If you are not the intended recipient of this e-mail, you \
are hereby notified that any dissemination, distribution or copying of this email,
and any attachments thereto, is strictly prohibited. If you receive this email
in error please contact the sender by reply email and destroy all copies of the
original message.</span></b><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif"; \
color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Lewis, Chris \
[mailto:Chris.Lewis@magnetar.com] <br> <b>Sent:</b> Friday, November 20, 2009 8:07 \
AM<br> <b>To:</b> Huffman, Tim; Mike King; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#1F497D'>Yeah they do \
say they can only present as one DDI (DID same thing). Not sure on the \
“something for their maintainers to resolve” \
though.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#1F497D'>Good luck \
with it and let me/us know how it goes.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'>Chris<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Huffman, Tim \
[mailto:thuffman@rosettastone.com] <br> <b>Sent:</b> 20 November 2009 13:02<br>
<b>To:</b> Lewis, Chris; Mike King; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks Chris. This is the response I received. I don’t
quite understand so I’ll probably have to call them.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>“</span><span \
style='font-size:10.0pt;font-family:"Verdana","sans-serif"; color:navy'>The only \
services we offer are presentation number for this type of request. This would be all \
the DDI’s and the main number being presented as the same CLI, this would not \
be able to change as quickly as they want. What they request is something for their \
maintainers to resolve. cheers.”</span><span \
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span \
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone®</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=130 height=27 id="_x0000_i1026"
src="cid:image001.jpg@01CA71CC.3AA7E830" alt=logo><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Lewis, Chris \
[mailto:Chris.Lewis@magnetar.com] <br> <b>Sent:</b> Friday, November 20, 2009 7:35 \
AM<br> <b>To:</b> Huffman, Tim; Mike King; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#1F497D'>If its BT \
then they sometimes Mask all outgoing calls to the Main DID you own. Its takes \
some time but they do eventually admit this and can change it obviously. \
<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#1F497D'>The best way \
is to speak to your specific account manager otherwise emails end up being \
“misplaced”<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB \
style='font-size:10.0pt;font-family:"Arial","sans-serif"; \
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> \
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On \
Behalf Of </b>Huffman, Tim<br> <b>Sent:</b> 19 November 2009 19:41<br>
<b>To:</b> Mike King; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>That’s definitely good to know.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It’s a UK Telco so who knows what rules they have. \
I’ve written the email but haven’t heard back.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’ll let you know the outcome.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks for all of the help.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span \
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone®</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=130 height=27 id="Picture_x0020_1"
src="cid:image001.jpg@01CA71CC.3AA7E830" alt=logo><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span \
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> \
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On \
Behalf Of </b>Mike King<br> <b>Sent:</b> Thursday, November 19, 2009 1:42 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span class=apple-style-span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We had to sign
paperwork with Verizon promising "to solemnly swear" not to
commit fraud, or no good. (Quotes added for comic \
relief)</span></span><o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Nov 18, 2009 at 3:26 PM, <<a
href="mailto:george.hendrix@l-3com.com">george.hendrix@l-3com.com</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Sounds like it could be a provider
issue. I know I have ran into this issue with Verizon. And they
would not allow us to mask using a number we don’t own. Of course, maybe
we didn’t scream at them loud enough…</span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Bill Hendrix</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>L-3 Communications</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'><a
href="mailto:george.hendrix@l-3com.com" \
target="_blank">george.hendrix@l-3com.com</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:blue'>EITS Service Desk: 1-800-871-9983</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:blue'>Service Desk email: <a
href="mailto:L-3IT.Help@l-3com.com/omailto:L-3IT.Help@l-3com.com"
target="_blank">L-3IT.Help@l-3com.com</a></span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Huffman, \
Tim</span><o:p></o:p></p>
<div>
<p class=MsoNormal><br>
<b>Sent:</b> Wednesday, November 18, 2009 3:20 PM<o:p></o:p></p>
</div>
<p class=MsoNormal><b>To:</b> Nate VanMaren; <a
href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<b>Subject:</b> Re: [cisco-voip] Masking Caller ID and Translation \
Patterns<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>I’m using 7.0.1</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>This issue has changed a little since I
last posted. I’ve found that I can mask calls, just not mask calls to any
number I want, only DIDs that we own. I’m trying to mask a TFN for
outbound calls. This TFN does not terminate into our system currently.
The only numbers I can mask are our internal DIDs that are terminated to our
system. As long as it’s one we own, I can mask. I need to be able
to mask TFNs as the outbound call. Could this be a Service Provider
issue, or a setting that I’m missing? This is in our UK office if that
changes things.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Any help would be \
appreciated.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Thanks,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='font-size:13.5pt;color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Rosetta Stone®</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Cisco Telephony \
Administrator</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'><img border=0 width=130 height=27
id="_x0000_i1028" src="cid:image001.jpg@01CA71CC.3AA7E830" \
alt=logo></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:7.5pt;color:#1F497D'>This e-mail and any attachments thereto
are intended only for use by the addressee(s) named herein and may contain
legally privileged and/or confidential information. If you are not the intended
recipient of this e-mail, you are hereby notified that any dissemination,
distribution or copying of this email, and any attachments thereto, is strictly
prohibited. If you receive this email in error please contact the sender by
reply email and destroy all copies of the original message.</span></b><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> Nate
VanMaren [mailto:<a href="mailto:VanMarenNP@ldschurch.org" \
target="_blank">VanMarenNP@ldschurch.org</a>] <br>
<b>Sent:</b> Wednesday, November 18, 2009 10:59 AM<br>
<b>To:</b> Huffman, Tim; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Masking Caller ID and Translation \
Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>What CM version, can you use calling
party transformations?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Huffman, \
Tim<br> <b>Sent:</b> Wednesday, November 18, 2009 8:44 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] \
Masking Caller ID and Translation Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Any other ideas on this?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='font-size:13.5pt;color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Rosetta Stone®</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Cisco Telephony \
Administrator</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'><img border=0 width=130 height=27
id="_x0000_i1029" src="cid:image001.jpg@01CA71CC.3AA7E830" \
alt=logo></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:7.5pt;color:#1F497D'>This e-mail and any attachments thereto
are intended only for use by the addressee(s) named herein and may contain
legally privileged and/or confidential information. If you are not the intended
recipient of this e-mail, you are hereby notified that any dissemination,
distribution or copying of this email, and any attachments thereto, is strictly
prohibited. If you receive this email in error please contact the sender by
reply email and destroy all copies of the original message.</span></b><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Huffman, \
Tim<br> <b>Sent:</b> Tuesday, November 17, 2009 3:57 PM<br>
<b>To:</b> <a href="mailto:george.hendrix@l-3com.com" \
target="_blank">george.hendrix@l-3com.com</a>; Cristobal Priego<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] \
Masking Caller ID and Translation Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>The Script does a database dip to an external
database to determine the extension (based on certain variables) to redirect
to, which is the translation pattern, which then should mask the Caller ID and
send the call out. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Thanks,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='font-size:13.5pt;color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Rosetta Stone®</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Cisco Telephony \
Administrator</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'><img border=0 width=130 height=27
id="_x0000_i1030" src="cid:image001.jpg@01CA71CC.3AA7E830" \
alt=logo></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:7.5pt;color:#1F497D'>This e-mail and any attachments thereto
are intended only for use by the addressee(s) named herein and may contain
legally privileged and/or confidential information. If you are not the intended
recipient of this e-mail, you are hereby notified that any dissemination,
distribution or copying of this email, and any attachments thereto, is strictly
prohibited. If you receive this email in error please contact the sender by
reply email and destroy all copies of the original message.</span></b><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>
[mailto:<a href="mailto:george.hendrix@l-3com.com" \
target="_blank">george.hendrix@l-3com.com</a>] <br>
<b>Sent:</b> Tuesday, November 17, 2009 3:49 PM<br>
<b>To:</b> Huffman, Tim; Cristobal Priego<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> RE: [cisco-voip] \
Masking Caller ID and Translation Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>So do you have calls coming in…hits your
CCX box and then you have the CCX box forwarding the call via the application
script or forward all on the CTI Route point/Trigger?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Bill Hendrix</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>L-3 Communications</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'><a
href="mailto:george.hendrix@l-3com.com" \
target="_blank">george.hendrix@l-3com.com</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:blue'>EITS Service Desk: 1-800-871-9983</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:blue'>Service Desk email: <a
href="mailto:L-3IT.Help@l-3com.com/omailto:L-3IT.Help@l-3com.com"
target="_blank">L-3IT.Help@l-3com.com</a></span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a \
href="mailto:cisco-voip-bounces@puck.nether.net" \
target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Huffman, \
Tim<br> <b>Sent:</b> Tuesday, November 17, 2009 3:12 PM<br>
<b>To:</b> Cristobal Priego<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] \
Masking Caller ID and Translation Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>All outbound calls from regular phones
will pass the Caller ID. The Translation patterns that I’m using are
receiving calls from our UCCX machine and masking the Caller ID before sending
out to the external call center. I have all of the Translation Patterns
setup to have the field “External Phone Number Mask” populated with the \
correct digits. All route patterns have “Use Calling Party’s \
External Phone Number Mask” checked, which should allow the translation \
patterns to be able to mask. Given the regular phones and translation patterns \
are using the same Route Group, that shouldn’t be the \
issue.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Any other ideas?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'>Thanks,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='font-size:13.5pt;color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Rosetta Stone®</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Cisco Telephony \
Administrator</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>RosettaStone.com</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'><img border=0 width=130 height=27
id="_x0000_i1031" src="cid:image001.jpg@01CA71CC.3AA7E830" \
alt=logo></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:7.5pt;color:#1F497D'>This e-mail and any attachments thereto
are intended only for use by the addressee(s) named herein and may contain
legally privileged and/or confidential information. If you are not the intended
recipient of this e-mail, you are hereby notified that any dissemination,
distribution or copying of this email, and any attachments thereto, is strictly
prohibited. If you receive this email in error please contact the sender by
reply email and destroy all copies of the original message.</span></b><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'>
Cristobal Priego [mailto:<a href="mailto:cristobalpriego@gmail.com"
target="_blank">cristobalpriego@gmail.com</a>] <br>
<b>Sent:</b> Tuesday, November 17, 2009 3:01 PM<br>
<b>To:</b> Huffman, Tim<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" \
target="_blank">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] \
Masking Caller ID and Translation Patterns</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You
can manipulate the caller Id at the phone level, route pattern, route group or
gateway. I make sure those places don't have anything that you don't want<br>
<br>
Sent from my iPhone<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>
On Nov 17, 2009, at 10:47 AM, "Huffman, Tim" <<a
href="mailto:thuffman@rosettastone.com" \
target="_blank">thuffman@rosettastone.com</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m
having an issue masking caller ID. We have an external call center that
we’re currently passing calls to. For reporting purposes, the calls that
we’re passing to them are going through a translation pattern that should pass
the Caller ID to them as the number I set in the “External Phone Number \
Mask” field. For whatever reason, it will send the number you’re \
calling from. I do not have the box checked to “Use Calling Party’s \
External Phone Number Mask.” Any ideas?<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='font-size:13.5pt;color:#1F497D'>Tim Huffman</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Rosetta Stone®</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>Cisco Telephony \
Administrator</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#1F497D'>T (540) 236-5077</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'>(800) 788-0822</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#1F497D'><a href="http://RosettaStone.com"
target="_blank">RosettaStone.com</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><image001.jpg></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:7.5pt;color:#1F497D'>This e-mail and any attachments thereto are
intended only for use by the addressee(s) named herein and may contain legally
privileged and/or confidential information. If you are not the intended
recipient of this e-mail, you are hereby notified that any dissemination,
distribution or copying of this email, and any attachments thereto, is strictly
prohibited. If you receive this email in error please contact the sender by
reply email and destroy all copies of the original message.</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
</div>
</blockquote>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>
cisco-voip mailing list<br>
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target="_blank">cisco-voip@puck.nether.net</a><br> <a \
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target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</blockquote>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:7.0pt;color:#666666'><br>
<br>
NOTICE: This email message is for the sole use of the intended recipient(s) and
may contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies of
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#666666'> </span><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
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<p class=MsoNormal><o:p> </o:p></p>
<pre><span lang=EN-GB><o:p> </o:p></span></pre><pre><span lang=EN-GB>The \
information contained in this message and its attachments \
<o:p></o:p></span></pre><pre><span lang=EN-GB>is intended only for the private and \
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recipient(s). If you are not the intended recipient \
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please notify the <o:p></o:p></span></pre><pre><span lang=EN-GB>sender immediately \
and destroy this e-mail. Any unauthorized <o:p></o:p></span></pre><pre><span \
lang=EN-GB>copying, disclosure or distribution of the material in this \
e-<o:p></o:p></span></pre><pre><span lang=EN-GB>mail is strictly \
prohibited.<o:p></o:p></span></pre><pre><span \
lang=EN-GB><o:p> </o:p></span></pre><pre><span lang=EN-GB>The information \
contained in this message and its attachments <o:p></o:p></span></pre><pre><span \
lang=EN-GB>is intended only for the private and confidential use of the \
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not the intended recipient <o:p></o:p></span></pre><pre><span lang=EN-GB>(or have \
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