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List:       cisco-voip
Subject:    Re: [cisco-voip] DRS sftp login troubleshooting
From:       Ryan Ratliff <rratliff () cisco ! com>
Date:       2008-06-30 20:36:53
Message-ID: 14EA5400-3B32-47C7-B53B-D7567FCC04B4 () cisco ! com
[Download RAW message or body]

The SFTP operations show up in the drfMA (master agent) logs.  It's  
pretty easy to find the sftp stuff as it prints it just like you  
would see the output on a CLI.  You'll see where before we do any  
backup operations we will login to the server and try to delete or  
create some bogus file just to make sure the sftp server is reachable.


-Ryan

On Jun 30, 2008, at 3:42 PM, Jason Aarons ((US)) wrote:

CallManager 6.0

How do I troubleshoot DRS failures with SFTP? Is it command line or  
something in RTMT and do I have to enable SFTP tracing?  I can’t find  
the command lines mentioned below that would relate to the path or  
username or password being  wrong.





  http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/5_0_4/ 
drsag504.html#wp169740

In this release of the Disaster Recovery System, trace files for the  
Master Agent, the GUI, and each Local Agent get written to the  
following locations:

•<image001.png>For the Master Agent, the trace file is platform/drf/ 
trace/drfMA0*

•<image001.png>For each Local Agent, the trace file is platform/drf/ 
trace/drfLA0*

•<image001.png>For the GUI, the trace file is platform/drf/trace/ 
drfConfLib0*

You can view trace files by using the command line interface. See the  
Cisco Unified Communications Operating System Administration Guide  
for more information.





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[Attachment #3 (unknown)]

<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; \
-webkit-line-break: after-white-space; "> The SFTP operations show up in the drfMA \
(master agent) logs.  It's pretty easy to find the sftp stuff as it prints it just \
like you would see the output on a CLI.  You'll see where before we do any backup \
operations we will login to the server and try to delete or create some bogus file \
just to make sure the sftp server is reachable.<div><br></div><div><br><div> <p \
style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: \
12.0px Helvetica">-Ryan</font></p>  </div><br><div><div>On Jun 30, 2008, at 3:42 PM, \
Jason Aarons ((US)) wrote:</div><br class="Apple-interchange-newline"> <div \
class="Section1"><p class="MsoNormal">CallManager 6.0<o:p></o:p></p><p \
class="MsoNormal">How do I troubleshoot DRS failures with SFTP? Is it command line or \
something in RTMT and do I have to enable SFTP tracing?  I can’t find the command \
lines mentioned below that would relate to the path or username or password being  \
wrong.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> \
</o:p></p><p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span \
style="font-size:12.5pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;;color:#336666"> <a name="wp169774"></a><a \
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/5_0_4/drsag504.html#wp169 \
740">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/drs/5_0_4/drsag504.html#wp169740</a><o:p></o:p></span></b></p><p \
class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span \
style="font-size:12.0pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;;color:black">In this release of the Disaster Recovery \
System, trace files for the Master Agent, the GUI, and each Local Agent get written \
to the following locations: <o:p></o:p></span></p><p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
name="wp169775"></a><span style="font-size:12.0pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;; color:black">•<span>&lt;image001.png></span>For the \
Master Agent, the trace file is <i>platform/drf/trace/drfMA0*</i> \
<o:p></o:p></span></p><p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
name="wp169776"></a><span style="font-size:12.0pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;; color:black">•<span>&lt;image001.png></span>For each \
Local Agent, the trace file is<i> platform/drf/trace/drfLA0*</i> \
<o:p></o:p></span></p><p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
name="wp188466"></a><span style="font-size:12.0pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;; color:black">•<span>&lt;image001.png></span>For the \
GUI, the trace file is <i>platform/drf/trace/drfConfLib0*</i> \
<o:p></o:p></span></p><p class="MsoNormal" \
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a \
name="wp186046"></a><span style="font-size:12.0pt;font-family:&quot;Times New \
Roman&quot;,&quot;serif&quot;; color:black">You can view trace files by using the \
command line interface. See the <i>Cisco Unified Communications Operating System \
Administration Guide</i> for more information. <o:p></o:p></span></p><p \
class="MsoNormal"><o:p> </o:p></p> </div><div><br \
class="khtml-block-placeholder"></div><hr size="1"><div><br \
class="khtml-block-placeholder"></div><p><strong> Disclaimer: This e-mail \
communication and any attachments may contain confidential and privileged information \
and is for use by the designated addressee(s) named above only.  If you are not the \
intended addressee, you are hereby notified that you have received this communication \
in error and that any use or reproduction of this email or its contents is strictly \
prohibited and may be unlawful.  If you have received this communication in error, \
please notify us immediately by replying to this message and deleting it from your \
computer. Thank you. \
</strong><span>&lt;image001.png></span>_______________________________________________</p><div \
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