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List: cisco-voip
Subject: [cisco-voip] Attendant Console - Failed to do provider Login - No
From: Mike Lydick <mikelydick () yahoo ! com>
Date: 2007-09-27 17:56:43
Message-ID: 327443.13111.qm () web90414 ! mail ! mud ! yahoo ! com
[Download RAW message or body]
We are getting the following error.
44[Thread-13]09/27 10:27:39.264 ERROR ACClientTelephonyMgr.init(): Failed to do \
provider Login. com.cisco.ac.common.ACException: Unable to create provider -- bad \
login or password.
ac user has deleted and password set to 12345. Reset the TCD and CTI Manager \
services.
we can login into DC Administrator and ccmuser with ac/12345.
Callmanager 4.1.3
Other Errors in TCD Trace:
<snip>
40[main]09/27 11:43:13.184 ERROR Exception reading
\etc\ACServerFireWall.properties ex =
com.cisco.ac.server.ldap.ACAttributeRepositoryException: C:\Program
Files\Cisco\CallManagerAttendant\etc\ACServerFireWall.properties (The system
cannot find the file specified)
41[main]09/27 11:43:13.497
ERROR HuntGroups:
pkid:
0xAEAAB0C07C4E564F99D74BE3F210D8B1, name: Tor AC Pilot, dn: 77211, fkDevice:
0x408B44CA51FD7B4291B9BC3BACCC1704, fkCSS: 0xF1B547CEDB01EF47AF182501637825F8,
huntingAlgorithm: 1, dbHuntingAlgorithm: 1, owner: 1, active: 0, queueEnabled:
false, queueSize: 32, holdTime: 0, CMs: CATOWCCM2- CATOWCCM1-
Lines:
User: tor1, Line: 1,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
User: tor2, Line: 1,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
User: tor1, Line: 2,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
User: tor2, Line: 2,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
User: tor1, Line: 3,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
User: tor2, Line: 3,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false
DN: 77231, AlwaysRoute:
true, Online: true, LineActive: false, RoutingCall: false, Waiting: false,
RouteUnknown: false
HuntGroupsUsers:
pkid:
0xCDA0BFAAE5449D43A9156689AFBC3D97, userid: tor1, passwd:
*****
pkid:
0x5BB935D0562D394DA538C1BF9A73B5F6, userid: tor2, passwd:
*****
Sessions:
Active
Sessions:
Deactive
Sessions:
69[Thread-41]09/27 12:25:49.809 ERROR Login is not successful giving up.
com.cisco.ac.common.ACException: Unable to create provider -- bad login or
password.
13:08:47.263 ERROR ACRMISocketFactory: rmi socket exception:
java.net.ConnectException: Connection timed out: connect
[Attachment #3 (text/html)]
<html><head><style type="text/css"><!-- DIV {margin:0px;} \
--></style></head><body><div style="font-family:times new roman, new york, times, \
serif;font-size:12pt"><div>We are getting the following error. \
<br><br>44[Thread-13]09/27 10:27:39.264 ERROR ACClientTelephonyMgr.init(): Failed to \
do provider Login. com.cisco.ac.common.ACException: Unable to create provider -- bad \
login or password.<br><br>ac user has deleted and password set to 12345. Reset the \
TCD and CTI Manager services.<br><br>we can login into DC Administrator and ccmuser \
with ac/12345.<br><br>Callmanager 4.1.3<br><br>Other Errors in TCD \
Trace:<br><br><snip><br><br> <p class="MsoNormal"><span style="color: rgb(31, \
73, 125);">40[main]09/27 11:43:13.184 ERROR Exception reading \
\etc\ACServerFireWall.properties ex =
com.cisco.ac.server.ldap.ACAttributeRepositoryException: C:\Program
Files\Cisco\CallManagerAttendant\etc\ACServerFireWall.properties (The system
cannot find the file specified)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
41[main]09/27 11:43:13.497 ERROR HuntGroups:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">pkid:
0xAEAAB0C07C4E564F99D74BE3F210D8B1, name: Tor AC Pilot, dn: 77211, fkDevice:
0x408B44CA51FD7B4291B9BC3BACCC1704, fkCSS: 0xF1B547CEDB01EF47AF182501637825F8,
huntingAlgorithm: 1, dbHuntingAlgorithm: 1, owner: 1, active: 0, queueEnabled:
false, queueSize: 32, holdTime: 0, CMs: CATOWCCM2- CATOWCCM1-
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Lines: \
<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: rgb(31, 73, \
125);"> User: tor1, Line: 1,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
User: tor2, Line: 1,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
User: tor1, Line: 2,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
User: tor2, Line: 2,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
User: tor1, Line: 3,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
User: tor2, Line: 3,
AlwaysRoute: false, Online: false, LineActive: false, RoutingCall: false,
Waiting: false, RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> \
DN: 77231, AlwaysRoute: true, Online: true, LineActive: false, RoutingCall: false, \
Waiting: false,
RouteUnknown: false<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, \
125);">HuntGroupsUsers:<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="color: rgb(31, 73, 125);">pkid: 0xCDA0BFAAE5449D43A9156689AFBC3D97, userid: \
tor1, passwd:
*****<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">pkid:
0x5BB935D0562D394DA538C1BF9A73B5F6, userid: tor2, passwd:
*****<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, \
125);">Sessions:<o:p></o:p></span></p> <p class="MsoNormal"><span style="color: \
rgb(31, 73, 125);">Active Sessions:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Deactive
Sessions:<o:p></o:p></span></p><br><br><span style="color: rgb(31, 73, \
125);">69[Thread-41]09/27 12:25:49.809 ERROR Login is not successful \
giving up.
com.cisco.ac.common.ACException: Unable to create provider -- bad login or
password.<o:p><br><br></o:p></span><span style="color: rgb(31, 73, \
125);">13:08:47.263 ERROR ACRMISocketFactory: rmi socket exception:
java.net.ConnectException: Connection timed out: \
connect<br><br><o:p></o:p></span><br><p class="MsoNormal"><span style="color: rgb(31, \
73, 125);"><o:p></o:p></span></p><br><br></div></div></body></html>
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