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List:       cisco-voip
Subject:    Re: [cisco-voip] IPCC and device profiles
From:       "Ed Leatherman" <ealeatherman () gmail ! com>
Date:       2007-07-30 22:14:19
Message-ID: 94a1afde0707301514qf05c505s9ed564e2f860ffce () mail ! gmail ! com
[Download RAW message or body]

Is someone logging into his same EM profile at the second site, or a
different profile?

On 7/30/07, Barron, Stephen M. <SBarron@stinson.com> wrote:
>
>  I have a user that travels between 2 offices and logs into an extension
> mobility profile and then to ipcc (desktop agent) with no problems.
>
> recently while the user was at the second office (not home office) someone
> logged into his phone.  The IPCC user was kicked out of the queue and could
> not log back in.
>
> Is there anything that I can do for this guy?  Both his main phone and
> extension mobility profile are associated with his account as well as an
> account called ICD_RMUser.
>
> CCM 4.1(3)
> CSR 3.5(3)
>
>
> Thanks!
>
> Steve
>
>
>  This communication is from a law firm and may contain confidential and/or
> privileged information. If it has been sent to you in error, please contact
> the sender for instructions concerning return or destruction, and do not use
> or disclose the contents to others.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations

[Attachment #3 (text/html)]

Is someone logging into his same EM profile at the second site, or a different \
profile?<br><br><div><span class="gmail_quote">On 7/30/07, <b \
class="gmail_sendername">Barron, Stephen M.</b> &lt;<a \
href="mailto:SBarron@stinson.com"> SBarron@stinson.com</a>&gt; \
wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, \
204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">



								


							<div>
								<div>
<div><span><font face="Courier New" size="2">I have a 
user that travels between 2 offices and logs into an extension mobility profile 
and then to ipcc (desktop agent) with no problems.&nbsp; </font></span></div>
<div><span><font face="Courier New" size="2"></font></span>&nbsp;</div>
<div><span><font face="Courier New" size="2">recently 
while the user was at the second office (not home office) someone logged into 
his phone.&nbsp; The IPCC user was kicked out of the queue and could not log 
back in.&nbsp; </font></span></div>
<div><span><font face="Courier New" size="2"></font></span>&nbsp;</div>
<div><span><font face="Courier New" size="2">Is there 
anything that I can do for this guy?&nbsp; Both his main phone and extension 
mobility profile are associated with his account as well as an account called 
ICD_RMUser.&nbsp; </font></span></div>
<div><span><font face="Courier New" size="2"></font></span>&nbsp;</div>
<div><span><font face="Courier New" size="2">CCM 
4.1(3)</font></span></div>
<div><span><font face="Courier New" size="2">CSR 
3.5(3)</font></span></div>
<div><font face="Courier New" size="2"></font>&nbsp;</div>
<div><font face="Courier New" size="2"></font>&nbsp;</div>
<div><span><font face="Courier New" size="2">Thanks!</font></span></div>
<div align="left">
<div align="left">
<p align="left"><font face="Courier \
New">Ste<span>ve</span></font></p></div></div></div>  <div>&nbsp;</div>
								<div>&nbsp;</div>
								<div style="font-size: 7pt; color: gray; font-family: verdana;">
<font color="#000080" face="Tahoma" size="2">This communication is from a law firm \
and may contain confidential and/or privileged information. If it has been sent to \
you in error, please contact the sender for instructions concerning return or \
destruction, and do not use or disclose the contents to others. </font>
</div></div>
<br>_______________________________________________<br>cisco-voip mailing list<br><a \
onclick="return top.js.OpenExtLink(window,event,this)" \
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a \
onclick="return top.js.OpenExtLink(window,event,this)" \
href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"> \
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br><br \
clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia \
University<br>Telecommunications and Network Operations



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