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List:       cisco-voip
Subject:    RE: [cisco-voip] Turning off Playback of "Undeliverable" message in
From:       "Mendoza, Anthony" <Anthony.Mendoza () ca ! com>
Date:       2005-12-30 17:27:26
Message-ID: D1F2DC1FDE5F8C4385B42578077F19576080E3 () uswams21 ! ca ! com
[Download RAW message or body]

Thanks for the tip.  I guess we'll upgrade to 4.0(5) after we get our
users migrated over.

-Anthony

> -----Original Message-----
> From: Erick Bergquist [mailto:erickbe@yahoo.com] 
> Sent: Friday, December 30, 2005 9:26 AM
> To: Ryan Ratliff; Mendoza, Anthony
> Cc: erickbe@yahoo.com; Cisco VoIP
> Subject: Re: [cisco-voip] Turning off Playback of 
> "Undeliverable" message in Exchange
> 
> I searched the forums for those other discussions...
> 
> In Unity 4.0(5) and later there is an additional
> option in the Advanced Settings Tool that lets you
> exclude ALL receipts which includes NDRs - this option
> is not available in 4.0(4). Only 4.0(5) and 4.1(1). 
> 
> --- Ryan Ratliff <rratliff@cisco.com> wrote:
> 
> > To Exchange a voicemail is simply an email with a
> > wav attachment.  I  
> > can't imagine there is any difference between a VM
> > NDR and an email NDR.
> > 
> > -Ryan
> > 
> > On Dec 30, 2005, at 11:31 AM, Mendoza, Anthony
> > wrote:
> > 
> > I'll take a look on the forums.  The only other
> > setting I saw in
> > Advanced Settings was specific to Voicemail NDRs,
> > not to email NDRs.
> > 
> > Thanks again for the suggestion.  I'd like to avoid
> > making rules if
> > possible, but that is a valid workaround.
> > -Anthony
> > 
> > > -----Original Message-----
> > > From: Erick Bergquist [mailto:erickbe@yahoo.com]
> > > Sent: Friday, December 30, 2005 8:29 AM
> > > To: Mendoza, Anthony; Ryan Ratliff
> > > Cc: Cisco VoIP
> > > Subject: RE: [cisco-voip] Turning off Playback of
> > > "Undeliverable" message in Exchange
> > >
> > > There are 2 options in advanced settings tool for
> > > receipts, but I think NDRs are still processed
> > since
> > > they are different. I don't know if that other
> > option
> > > will kill the NDRs also but there was much
> > discussion
> > > on this on the cisco unified messaging forum on
> > the
> > > cisco forums in past. You may want to try
> > searching
> > > there, or posting question with unity version
> > info,
> > > etc and see what they come back with now. The
> > other
> > > thing you can try doing is make rule on mailbox on
> > > exchange to move those types of messages to
> > another
> > > folder where unity won't see them.
> > >
> > > --- "Mendoza, Anthony" <Anthony.Mendoza@ca.com>
> > wrote:
> > >
> > >> Yes, checked the advanced settings tool as that's
> > >> where I turned off the
> > >> normal read receipts.  I thought the NDRs were
> > >> treated the same as well,
> > >> but maybe not in Exchange?  Is this something I
> > can
> > >> submit as a Feature
> > >> Request/Bug if it isn't already fixed in a
> > >> subsequent rev?
> > >>
> > >> -Anthony
> > >>
> > >>> -----Original Message-----
> > >>> From: Ryan Ratliff [mailto:rratliff@cisco.com]
> > >>> Sent: Friday, December 30, 2005 8:18 AM
> > >>> To: Mendoza, Anthony
> > >>> Cc: Cisco VoIP
> > >>> Subject: Re: [cisco-voip] Turning off Playback
> > of
> > >>> "Undeliverable" message in Exchange
> > >>>
> > >>> I was pretty sure Unity treats NDRs and receipts
> > >> the same, but maybe
> > >>> that's just in Domino.
> > >>>
> > >>> Have you checked the advanced settings tool?
> > >>>
> > >>> -Ryan
> > >>>
> > >>> On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony
> > >> wrote:
> > >>>
> > >>> All,
> > >>>
> > >>> I've figured out how to turn off the feature
> > which
> > >> plays back read
> > >>> receipts on the  handset when checking messages.
> > >> However, I have not
> > >>> found the option to turn off "Undeliverable"
> > >> messages.  For
> > >>> example.  If
> > >>> I sent out an email to a Distribution List and
> > >> some members have full
> > >>> mailboxes or no longer exist, I get the standard
> > >> Exchange bounce back.
> > >>> This message (if marked as new) shows up as
> > "new"
> > >> message if
> > >>> I'm calling
> > >>> in.  This is somewhat distracting for our end
> > >> users since
> > >>> they only want
> > >>> to hear about voicemail, not email when checking
> > >> their Voicemail over
> > >>> the phone.  Is there an additional option to
> > turn
> > >> this off?
> > >>>
> > >>> We're on Unity 4.x on top of Exchange 2003.
> > >>>
> > >>> Thanks,
> > >>> -Anthony
> > >>>
> > >>>
> > >>> _______________________________________________
> > >>> cisco-voip mailing list
> > >>> cisco-voip@puck.nether.net
> > >>>
> > >>
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >>>
> > >>>
> > >>>
> > >>
> > >> _______________________________________________
> > >> cisco-voip mailing list
> > >> cisco-voip@puck.nether.net
> > >>
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >>
> > >
> > >
> > >
> > > 		
> > > __________________________________________
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> > >
> > >
> > 
> > 
> 
> 
> 
> 		
> __________________________________________ 
> Yahoo! DSL - Something to write home about. 
> Just $16.99/mo. or less. 
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> 
> 
> 
> 


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