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List: cisco-nsp
Subject: [c-nsp] RES: RES: activ/standby cpu card status changed
From: "Leonardo Gama Souza" <leonardo.souza () nec ! com ! br>
Date: 2008-02-29 18:17:49
Message-ID: 9E07F8717FE8BC4FBAE6860F61EA6C1D7E0DAA () spsrvmail03 ! nec ! br
[Download RAW message or body]
It *seems* a software related issue.
First of all, I would check if the crash took place just after some configuration \
change. With this information you are able to research in the bug toolkit and figure \
out if you are hitting some known bug. If you are not succeed, you will need help \
from TAC to decode the stack trace.
cheers,
Leonardo Gama.
________________________________
De: Nemeth Laszlo [mailto:csirek@externet.hu]
Enviada: sex 29/2/2008 06:24
Para: Leonardo Gama Souza
Cc: cisco-nsp@puck.nether.net
Assunto: Re: RES: [c-nsp] activ/standby cpu card status changed
Hi!
I put the crash file here:
ftp://195.70.33.12/crashinfo_20080228-151329_cpu1
ftp://195.70.33.12/crashinfo_20080228-151329_cpu2
If anybody knows what was the problem, please don't silent it :)
Possible it's an IOS problem?
Thanks
Laci
Leonardo Gama Souza írta:
> Hi.
>
> It sounds like your MSFC crashed.
> You ought to look into the crashinfo file in order to figure out why.
>
> cheers,
> Leonardo Gama.
>
> ------------------------------------------------------------------------
> *De:* cisco-nsp-bounces@puck.nether.net em nome de Nemeth Laszlo
> *Enviada:* qui 28/2/2008 13:43
> *Para:* cisco-nsp@puck.nether.net
> *Assunto:* [c-nsp] activ/standby cpu card status changed
>
> Hi!
>
> My 7604 router has 2 WS-SUP32-10GE-3B cpu card in RRP-PLUS mode.
>
> System image file is "sup-bootdisk:s3223-ipservices_wan-mz.122-18.SXF9.bin"
>
> I got this syslog messages and after it the cpu card changed the standby
> mode to
> active and active to standby. The cpu went at 100% through 15 minutes.
> I saw a network L2 loop, but I don't know that this L2 loop problem
> caused by
> the CPU change, or the CPU change caused by the L2 loop. I use RSTP.
> This router
> and more other 2 are members of a litle 10G ring.
>
> I can't found this error messages on cisco.com.
>
> We has a similar problem on 1 january 2008 when happend a cpu state
> change to
> (cpu was 100% like now, other time the cpu goes on 0-2%).
>
> Any idea?
>
> Thanks
> Laci
>
> core2#sh redundancy history | inc state
> Feb 28 16:13:33 *my state = ACTIVE(13) *peer state = DISABLED(1)
> Feb 28 16:17:12 *my state = ACTIVE(13) *peer state = UNKNOWN(0)
> Feb 28 16:17:21 *my state = ACTIVE(13) *peer state = STANDBY COLD(4)
> Feb 28 16:18:09 *my state = ACTIVE(13) *peer state = STANDBY COLD-CONFIG(5)
> Feb 28 16:18:19 *my state = ACTIVE(13) *peer state = STANDBY HOT(8)
>
> core2#sh redundancy switchover
> Switchovers this system has experienced : 1
> Last switchover reason : Active crashed.
> Uptime since this supervisor switched to active : 8 weeks, 1 day, 18
> hours, 50
> minutes
> Total system uptime from reload : 28 weeks, 1 day, 1
> hour, 29
> minutes
>
> core2#sh redundancy switchover history
> Index Previous Current Switchover Switchover
> active active reason time
> ----- -------- ------- ---------- ----------
> 1 1 2 active unit failed 22:44:19 MET Tue Jan 1
> 2008
>
>
>
> *Feb 28 16:11:12 MET: %CONST_DIAG-SP-STDBY-3-HM_TEST_FAIL: Module 1
> TestSPRPInbandPing consecutive failure count:7
> *Feb 28 16:11:12 MET: %CONST_DIAG-SP-STDBY-6-HM_TEST_INFO: CPU
> util(5sec): SP=7%
> RP=0% Traffic=0%
> netint_thr_active[0], Tx_Rate[70], Rx_Rate[4946], dev=1[IPv4, fail=7]
> *Feb 28 16:13:12 MET: %CONST_DIAG-SP-STDBY-3-HM_TEST_FAIL: Module 1
> TestSPRPInbandPing consecutive failure count:14
> *Feb 28 16:13:12 MET: %CONST_DIAG-SP-STDBY-6-HM_TEST_INFO: CPU
> util(5sec): SP=2%
> RP=0% Traffic=0%
> netint_thr_active[0], Tx_Rate[70], Rx_Rate[8290], dev=1[IPv4, fail=14]
> Feb 28 16:13:33 MET: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> TenGigabitEthernet1/1, changed state to down
> Feb 28 16:13:33 MET: %BGP-5-ADJCHANGE: neighbor xx.xxx.xxx.xxx Down
> Interface flap
> Feb 28 16:13:33 MET: %PFREDUN-SP-6-ACTIVE: Standby processor removed or
> reloaded, changing to Simplex mode
> Feb 28 16:13:33 MET: %LINK-SP-3-UPDOWN: Interface TenGigabitEthernet1/1,
> changed
> state to down
> Feb 28 16:13:33 MET: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface
> TenGigabitEthernet1/1, changed state to down
> Feb 28 16:17:11 MET: %PFREDUN-SP-6-ACTIVE: Standby initializing for
> RPR-PLUS mode
> Feb 28 16:17:11 MET: %SYS-SP-3-LOGGER_FLUSHED: System was paused for
> 00:00:00 to
> ensure console debugging output.
>
> -
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